Arrow Sand made it so easy to book our trip to Disneyland. They took the time to go over all my…read moreoptions to make sure I was getting exactly what I wanted. It cut the stress in half so we could focus more on our trip, they are amazing!

From the owner: We are a fee-free agency dedicated to providing unmatched customer service. Our website also offers…read moreself-booking options where customers will still have the security of using a travel agent.

Kim the agent did not return emails so after 2 weeks we booked our cruise through another travel…read moreagent. Seems like they didn't want our business.

How would you like it if your travel agent just plain dropped the ball and forgot you?…read more That's exactly what happened with Kelly Hyatt of Welcome Abroad Travel and us. Both Kelly and we invested a good amount of time discussing a potential vacation trip to Mexico. Kelly promised to email us particulars within the next day or in two days at most. About six weeks later, we still have never heard another thing from her. Hopefully she is not terribly sick or passed, but if not, she would hardly inspire us to put our time, money, and more in her hands if she is unwilling or incapable of carrying through. (Yes, we could have called her, but we also wanted to see how reliable this agency is.) We ended up planning the trip ourselves.

Our family have been using Amanda's skill for a few years now. The latest adventure was a 9 day UK…read moretour and then a 3 day Paris / Disney to celebrate my wife's and I 30th Anniversary. From the beginning Amanda has always been responsive to my inquiries, is very patient as I had 20 questions on the different tours and wanted to make sure it was the right one. She has great insights and gave fantastic recommendations. The final UK tour was fantastic, we had a great tour guide, very energetic and she made sure everyone knew where to go and knew where to be. She also made herself available 24/7. There were a lot of moving parts to this trip. And even though we were in a different time zone, Amanda made herself available for us when I had questions or if there was an unexpected schedule change. She never failed to respond to any of my questions. This gave us peace of mind knowing that Amanda was there with answers! The wife and I have always felt that Amanda was our "Personal Travel Agent" because that's how she makes you feel!

Amanda was professional, kind and paid great attention to detail with booking our cruise. She took…read morecare of everything so we didn't have to worry. She printed out our travel documents that were required and even sent us some travel goodies for our trip. Thanks Amanda for such a great experience booking our first cruise!

We're planning a multi-stop trip to Europe, so I wanted some professional assistance in booking the…read moreflights. Laurie Smith was very helpful in finding the best flight options for our trip. She was prompt with followup to our questions & quickly made appropriate suggestions & adjustments to our itinerary. Very helpful service.

I used this travel agency back in 2009. Completely unprofessional employees and absolutely zero…read morehelp to me during an important business trip. This is a mom and pop type of travel agency trying to be a bigger player in the world of corporate travel. They may undercut other agencies on fees, but my experience is that you get the service you pay for. Beware.

Debby Allen does a fantastic job of cruise planning. We have used her several times with…read moreoutstanding results. It is so nice to use a travel agent instead of trying to do everything online. Debby also gets us some great deals and upgrades.

Debbie is fantastic!! I have met with her a couple of times. I'm trying to plan something new to…read moretake my wife to and I have a few ideas, but I am not a great planner. I once took my wife to Legoland. That was a failure. Debbie is patient as I also get seasick on the ocean, but I am confident that we can find something perfect. I have brochures galore for a nice British Columbia getaway. If you need someone who knows her stuff, you need to call Debbie. She has been on dozens - yes dozens of ships and knows the good ones and also which ones to avoid. One of the ideas I had was a river cruise through Europe. Perfect I thought I had hit the jackpot with that one. She informed me that at the time I wanted to go the rivers in Europe were so low at that point that the ships didn't move. You were driven by taxi from city to city and then stayed on the boats in drydock. I would trust nobody else to plan my cruise. She has done anniversary trips for friends and dos an amazing job. I feel I need to report all the good things she has done and I haven't even yet found something I can do. Call Debbie, you won't regret it.