Amy is an angel in disguise and I cannot recommend her enough…read more Before finding Amy, I had a terrible, terrible experience with hand tied extensions. I'm an easy going person, so my expectations already weren't super high, but when I saw the finished product, I knew it couldn't get any worse. I came to Amy in tears and heartbroken. The first girl who did my hair, did not color match it, had really bad quality hair, and was just super unprofessional anyways. I was so disheartened and sad. But then, when I found Amy on here, it was like Cinderella's Prince Charming came running in with the other shoe! I sent her a picture of my awful hair before, and she didn't know me prior, and got me in almost instantly. She was so gentle, professional, and took the best care of me. She will make you feel right at home, and can and WILL transform your hair! I feel like Princess Ariel now!

When I moved to Kentucky, I still drove back 4 hours every 6 weeks just so Amy could do my hair! I…read moredid this for 2 years! Fortunately, my husband came to his senses and we live in Memphis again, but I cannot imagine anyone else touching my hair - I'm obsessed with the way she does extensions. She is truly the best and I cannot recommend her enough! We're going on at least a decade together and hopefully we have about 5 more!

Amber is an excellent stylist and colorist. Love the people in her salon. Highly recommend…read moreeveryone in Salon Society!

All that I can say is WOW. This was literally one of the most (if not the most) unprofessional/…read moreundesirable experiences that I have ever had. Literally. I was assured that the owner was both a veteran and extension specialist- w/ over 10 years of experience. She removed a previous install of extensions where the color/color correction/placement were also a disaster-assured me that I would LOVE my new look...that it would be done correctly this time & acted appalled at the previous work. She then had me secure my appointment w/ a massive deposit (1/2 of cost), and we all know these things are NOT CHEAP. They were a gift from my fiancé & a resolution to many years of medical setbacks/damage to my natural hair- surgeries/heavy medications. My install appt was changed twice after getting the deposit from me. I was then told that she was going to Seattle & wouldn't return until 03/01/22. My install would be after that now. Then suddenly my appt got moved up to a Sunday though, & she was opening "just for me". Got to admit though I was grateful and excited. Had a pleasant install, as well. To be honest... and fair. Left happy and confident. Until I realized the very next day post install that the color she used to chemically alter some of the extensions (my natural hair is both blonde and dark brown) was literally washing off into my shower water & my blonde extensions were now gray/purple. Damaged & looked awful. Just awful. The demi permanent color used was literally bleeding off... this was already a big no- no apparently though. I immediately reached out to her & received a 4 minute total phone call. She asked me to provide more pics when it was fully dry. She was now leaving the next day to go out of town. I offered to be super patient & just have a removal (tape in extensions) until she got back. A few hours later I began to get multiple ways texted to me instead to "fix" this massive color disaster. I refused to use the stripping color treatment she proposed as it would cause further damage. Then just waiting it out w/multiple shampoos was suggested... Next purchasing & using some gold color color depositing shampoo was suggested. I absolutely cringed & still politely asked for a removal again -twice- and now by written text. I was accused of never requesting this at all- was then called multiple times after 9:30 at night stating that she was on the way to the salon & would now remove them for me. I was told in a random voicemail to head up there... after 6 hrs of messages & pictures exchanged mind you. I couldn't make it up there that late. I'm pretty sure that was intentional now. Not to mention just completely odd. After an enormous amount of messages & images provided... not one apology was ever given (still hadn't been), and I literally had to BEG for an appt today (03/01/22)... 9 days later of walking around like this- to get a refund. I had to now return this hair (pictured) first... AND also pay for someone to remove it, as well. AND was given less than 12 hours to make it happen if I wanted my money back.... Until 6:00 p.m. this evening. Is she now planning on using this both cut and colored-DAMAGED- hair on someone else , perhaps? No idea. Upon professional, paid removal I was shown how horribly they were placed. . in the back/tops/sides. I was shown how irritated my scalp was from the tension displacement/heaviness of the also incorrect type of technique used on my short/thin hair... & it was confirmed that the hair had multiple/uneven colors.... was badly damaged. Along w/being placed incorrectly w/ the blonde and dark strands taped together... you name it... it happened. BUT fortunately no further damage occurred- w/ any of the ever changing suggestions given to me- never being executed. I returned the hair & products this evening in one of the most oddly orchestrated exchanges ever.. as her husband and one year old child waited about 10 ft away from us in the hallway the entire time (private suite rental @Phoenix Suites) -Posted up as though he was maybe body-guarding... There to intimidate me maybe? The hair (bag) was never even checked, & I was verbally assured that I would get a refund through Square afterwards... I, of course, requested a screenshot/proof before leaving. She insisted that it was emailed... then finally texted it to me. The email has still yet to be received nearly 2 hours later either mind you. And I was only refunded for the hair/products/install... not the generous tip of course- & not for the additional expense of the removal/tip that I paid today. I had to literally pay for someone to remove this absolute and unhealthy nonsense from my head that she installed. Not to mention that my natural hair is also pictured here- literally broken off & stuck to the taped part of the extensions. I was told that my hair would have probably ended up about 2 inches long all around if left on for too, too much longer...Unbelievable. Had to share.

I love this place. I've gotten my hair done several times and I was quite pleased. I would totally…read morerecommend this Shop.Very professional and sweet.This is one of the things I had done. I ended up getting highlights twice.

My experience overall was great until the very end. My hair…read moreturned into a bright red when I asked for a dark brown with red highlights, as well as being in the salon chair from 9:30am to 4pm.. I absolutely adored my stylist, but I did not get what I asked for. I left the salon in tears, and the tears continued. I had work the next morning and, as a teacher, I was mortified to walk in with hot red hair so I dyed over it. Upon asking for a refund, I talked to LEXI over the phone and I am absolutely disgusted by this vile person's attitude. She proceeded to ask me where I worked to try and justify her mistake, that I should not have tried to fix my hair for my job because the dress code was "my opinion", and refused me a refund. As a paying costumer I am absolutely horrified SHE ended up with my $200 dollars.

Lexi is a top notch colorist and stylist. My hair is difficult to color and she gets it right…read moreevery time. My mom (who is a very critical person) loves how my hair looks, the best she's ever seen. That's a huge compliment. Lexi also gives me a sexy blowout after my color. I always leave looking so beautiful. I've been reading some of the other reviews. I can honestly tell you that the negative ones before 2022 are not about the new owner, Lexi. That was the previous owner. Lexi goes above and beyond to keep her customers happy!

Zero ratings... They're charging their customers different prices, from what they have posted on…read morethe products... They're hoping you're not paying any attention to your receipts as they are charging you a dollar plus more than what's on the products...I spoke with an elderly lady when I brought back my product and receipts with totally different prices....She got loud and rude as I return with a loud and rude response as well as she is saying that customers are changing the prices on the product which in fact they are charging the customers what ever they want to..This is tax season so they're trying to rip off their customers...I will be reporting them to the BBB and the news teams as well...They need to be investigated...

If I had the option to give them 0 stars I would! I came in looking for a mask for a masquerade…read moreball. I greeted the store owner with a hello. I asked if she had masquerade masks with rhinestones. She pointed to the cloth masks. I was looking confused and she yelled "FRONT OF STORE". I politely corrected her and said fashion masks. I attempted to google a picture. Then instead of apologizing and pointing me into the direction of what I asked her for, she yells "FOUR A" with an attitude. I walked out of the store upset and I will NEVER return back to that store. I understand they may go through a lot in that industry with theft and rude people, but hope someone teaches them the virtue of good customer service.