After moving to Memphis from Jackson, MS, I was terrified to try a new hair salon. I was very attached to my old hairstylist. I've been to Epic three times now in the past year and a half--and I've gotten my hair cut with Zack every time--I've really grown to like him. He gives honest and useful advice, but is also great to just have a casual conversation with. Most importantly, he's a great hairstylist--I just recently decided to go from waist-length hair to shoulder length hair. For someone, who has always had long hair, that was a big step for me, but Zack did a fabulous job and I still get compliments. The salon is always pretty busy but I've never had a tough time getting an appointment. Call at least a week before you want your cut so you can get a prime spot. read more

My stylist is Greg. I have had two successful haircuts with him and am scheduled for a third. He really knows hair. I don't say that because he has been in the business for a long time. A lot of stylists work for years and never attain any skills greater than mediocre. I have what has been described as "difficult hair" because it is straight on the sides and has serious wave and body in the back. To be able to address that takes talent. A lot of younger stylists are not trained to do any styles above the shoulders as the beachy waves trend continues for decade after decade. Haircutting is becoming a lost artform. Greg is able to work with shorter hair. I have gotten many compliments, and I recommend him without reservation--although you will need a reservation to sit in his chair! He's pleasant and on point, and he is a rare find. Five stars. read more

Lauren at Epic Hair Salon is AMAZING! She totally nailed the color and cut. Lauren is super sweet, makes the whole appointment fun, and really knows her stuff. Highly recommend! read more

I had the most amazing experience at Epic Total Salon today! I followed my stylist Zac Williams there and the whole environment was so awesome! Every single stylist and assistant were so sweet and inviting! I felt like I had been going there for years in just one day, it was really cool! Zac worked his magic on my hair today and took me from my purple mistake that was leaving me so self conscious to a copper confidence boost!! He never fails to amaze! His assistant, Neesy was so kind too! So happy with my entire experience today and highly recommend this salon & of course Zac! read more

I have to give a shout out to my hair stylist, Zac @ Epic Total Salon. My hair turned curly after losing it to chemo. I had no idea how to cut or style my new curly hair. I'm now obsessed with my new look and it's all because of Zac! read more

I have to personally shout out Amber at Epic because I'm so happy I have found another really great stylist (because that's not easy) . I let her know what my hair goals were and she gave me a laid out plan for going from dark to lighter without damaging my hair. Another stylist I spoke to before wanted to immediately bleach my hair which would have been costly to take care of. Amber tested my hair before using any color and bleach wasn't even necessary. You can definitely tell the difference between amateur and expert. I've gotten a lot of complements on how my highlights have turned out and am so pleased with my experience! Very happy customer read more

This Salon is the Best in Memphis,Tn....A1 Salon and will give you whatever your heart desires.It's clean,Great Atmosphere and Beautiful.My Hairstylish named Leslie is the Best! She always does an amazing Job and give me exactly what I'm looking for everytime! She's amazing with Color and her haircuts and styles are out of this world!! I found my Hairstylish and I'm keeping her! Can't say enough about this amazing salon! I always come back. read more

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I am giving Epic 5 big stars. I go to Pam and she is absolutely fantastic. She's been doing my hair for over 10 years now and I've never once had a less than wonderful cut. The salon itself is pretty, trendy and very clean, with modern equipment. And it's always bustling and busy. I have to schedule appointments about two weeks in advance, sometimes more. But occasionally, if my schedule is flexible, I can get in quicker. read more

I really wanted to like this place. Epic Salon was NOT that Epic. I was not satisfied with the outcome of my hair, went back the next day and they would not correct it. They said it would damage my hair if they did. So I ended up going to another Salon that fixed Epic's work. Epic charged me $180 dollars and then it cost me another $100, at a different Salon, to get it the way I wanted. read more

I have been here a few times. First, the positive: this place usually has openings (especially if you don't have a specific stylist you'd like to see), they were understanding when I had to cancel on short notice for an unexpected trip out of town, parking is easy, pricing is reasonable, and on weekdays it's downright relaxing to go here. Zac is personable and did a good job trimming my hair. With the summer being over, I can't go on a weekday anymore, so I went on a weekend and waited for thirty minutes beyond my appointment time for my hairstylist to acknowledge that I was there (I was sitting right across from the station, watching the stylist apply haircolor to a client). I was in a hurry, and I was more than a little ticked that they had clearly staggered clients and couldn't handle the volume they had booked for that Saturday. (Further evidence of this was the hairwash station that I was ushered to - it had an empty shampoo bottle lying in the sink). I understand that Saturdays are busy, but I probably wouldn't go back to this salon unless I wasn't able to get in elsewhere. My tip is to go here ON A WEEKDAY and ask for Zac. read more

I recently moved to Memphis and was searching for a hairdresser. My niece suggested Epic and reviews suggested Amber. What a great experience! I'm very happy with Amber and love the way she does my hair! read more

I am new to town. I found this place through Yelp. I requested Mark. Getting an appointment in the day was easy (around lunch) but I was not able to get a quick appointment during the weekend. Being desperate I took the lunch time Friday booking. Mark was easy on me. He cut my hair very conservatively, nothing crazy and the color was wonderful- natural and not over the top. I would use this place as my go to salon, but I'd say if I want anything edgy I'd be very specific. My 4 stars to to this place because of location, cleanliness, standard service, and the fact that my stylist knew how to be sure I left there happy. Making the appointment was also easy and when I arrived my stylist was ready and never left me waiting. 4 cheers to EPIC. By the way, love that the stylist had a credit card scanner for his iPhone. Very trendy, technology forward and kept me from waiting for the receptionist to have to run may card. read more

Good service, comfortable facility and people that actually can cut hair. It can also be an entertaining experience at times. Zack cuts my hair and I have very difficult hair to cut. He's been pretty consistent and actually knows what he's doing. Like me, he has ADD and is very easy to spool up and I get a kick out of listening to him just talk and talk and talk. All the employees and the owner are down to earth and really do treat you both as a friend and a valued customer. They are both professional and entertaining. I love the place and hope Zack sticks around for many years. read more

As I wrote in another review, I'm new to the area, I'm a guy, and it's never easy to find a place to get a haircut where you're completely comfortable... but Epic hit the mark. From the outside, Epic looks like one of the many houses built in East Memphis in the 50's and 60's... but inside, it's laid out very well with different rooms and inviting lighting and decor. The people are excellent... all very down to earth yet continuously professional, and they treat you both as a friend and valued customer even on a first visit. The talent of the staff (at least the one I know), is on par with any great place you would go, and the clientele is a mix of male, female, old, and young. I really enjoyed it, and may have found my place for my time in Memphis. So, why not 5-stars? Well... there's always the "next level" when it comes to places like this. i.e. Thorps in Madison, WI... they served beer. Mitchell's in Cincinnati, OH... Debbie used a straight razor to do my entire cut (yeah, wtf, right? it was awesome). So... there's is the next level... but this is an excellent establishment, and I will be back. read more

Visiting from San Francisco, I found Epic Salon on Yelp. Because of my thick unruly hair, I chose Mark because of the reviews. He did an outstanding job and I am even happier with him than with my San Francisco stylist. Everyone in the salon makes you feel welcome and is so friendly. They have a nice selection of quality hair products as well. I will definitely return on my visits to Memphis. read more

I highly recommend Greg and his salon. Very professional and goes above and beyond to make sure his clients are happy. My highlights look great and am always happy with his prices. This salon has a great vibe. Greg always spends time to find out just what I want and then delivers. You'll love his upbeat personality. Thanks Greg for always giving a great experience! read more

Amber Castillo will leave you looking and feeling amazing! She has taken my hair from yellowed blonde to platinum blonde and my hair has never looked better! I've never trusted someone so much with my hair. She gives me the best tips on how to keep my hair it's healthiest with minimal chemicals. I will never go to anyone else. read more

Go. Ask for Mark. You won't be disappointed. He knows hair- mine's curly and thick, and he has always known what will make it look fab.

I went to Epic today for the first time. My old stylist stopped doing hair so I was in search of someone new that was closer to home. Yelp led me to Epic so I called to make an appointment and they set me up with Bernadette. She was great! I originally went in wanting to go back to my natural brown but she gave me her honest opinion based on my eye color and skin tone. I could not be happier. The color and the cut is the best I think I've ever had. She took her time and was very professional! They also use square credit card readers which is a fun perk! read more

I love this place! Great staff and superstar like results, this is were I send everyone who is tired of not having there hair done right.

I never even made it past scheduling an appointment. I called to discuss the process of donating my hair to Locks of Love and I was telling her I was very nervous because it was my first time to donate. The lady was extremely rude to me acting like she had never heard of such a thing. I asked a couple questions and she responded with a very condesending attitude. I then told her I would make an appointment else where that would make me feel more comfortable. I called True Salon and they were super sweet and very excited for me to donate my hair and then stepped me through the whole process of what to do. read more

I recently went to Epic on a friends recommendation to see Jerrica. I asked for a trim and balayage. What I ended up with was 6 inches taken off and orange hair. I was told that I needed toner and that I would have to come back to have my hair fixed. Needless to say, I was not happy. I ended up having Alexis fix the color as best as she could but it still was not what I wanted. I asked Jerrica for a refund for the toner and all I received was $10. I personally feel that you should feel good about yourself when you leave a salon and I certainly did not. I will never go back to Epic. read more

Lauren is great! I have moved around a lot and I've never found THE person to do my hair, but I just might have found her today. She listened to what I wanted, suggested great products to try, and was chatty but not too chatty. Super nice and great haircut....and I have curly hair with a mind of its own. I was happily surprised it was not more expensive. I'll be back! read more

I have been using Kathleen as a stylist for almost four years and just moved to California. Im on yelp looking for a stylist here but I really want to fly back home and have her do it! She has given me the most gorgeous hair I have ever had and she is one of the greatest people you will ever meet. She is amazing! read more

I received the worst haircut in history from Zac. It was all I could do to get out of there before bursting into tears. I had to run several errands before going home. When I told them I had just had my hair styled, they wanted to know where and who had done it, so they wouldn't go there. I was happy to share. This guy didn't rate one star. read more

Best hair salon EVER. Greg runs a great business! I can't imagine going anywhere else.

After searching for a stylist who was good with color and failing miserably for several months, it's was a breath of fresh air to find Megan at Epic. I found her on Instagram and she did not disappoint! She took my blah, boring hair and added life back to it. Thanks to Megan I now have the beautiful blonde hair that I've been searching for! I will absolutely be back to see her again! read more

Greg has done a great job taking care of me for the past year or so. I just wanted to write this review to compliment him. I'm a middle-aged guy with a short cut. I drive 30+ minutes to get to Greg, because he's worth it. read more

Got my hair cut by Lauren. She is really awesome because she knew what I wanted, made some good suggestions, and had it done quickly! The atmosphere in the salon is great too. They are all really laid back and nice. You should check it out! read more

This was my first visit to this salon and I LOVED it . Everyone was very nice and relaxed. Amber did an amazing job on my highlights . She listened to what I wanted and communicated what she was doing to achieve the desired look. I will definitely request Amber for every visit! read more

Having moved out of Chicago and missing my fav haircolorist, I had a couple of bad hair colors at Ulta. Became a DIY-er until I found the reviews for this salon and decided to give it a try. Made an appointment for haircolor and cut. Loved it!! My colorist/stylist was Zack and he's FAB!!! My highlights were gorgeous well blended and beautiful. Friendly staff. Now its my permanent haircolor/cut salon. read more

My experience was with Kelly at Epic Salon. Went to get a basic hair cut, I'm a clean cut guy that wanted a simple fade, short on sides, faded up to longer hair at the top. I asked for this and she buzzed a one guard all the way up and to the point where my head curves with out fading. This is the most basic hair cut you can get and it looks terrible. I look like one of those skater kids with a weird Mohawk on the top of my head. I'm shy and not one to complain and even if I did complain I didn't want her trying to fix it. So I sent the pictures to my partner who agreed it looked terrible and called to speak to a manager. They do not have a manager he was told by Erin and that all the stylist are independent contractors so he would need to deal with Kelly. Kelly answered the phone extremely rude to me before I even said anything. She said she would refund my money just to get him to stop saying the hair cut was bad. She thought if he didn't like it I should have said something because she asked. Also they could not work me in the same day with another hair stylist. I just think they weren't willing. Extremely poor management style and service. Also extremely rude, snarky people to deal with. If I had been able to get this issue corrected with a manager then I would not be writing a review but no one seemed to want to take responsibility for their poor service . read more

I came into Memphis for a wedding. I was recommended to this salon by a friend. Lauren did my hair and it turned out exactly the way I wanted it. Soft curls with a little volume. And it held up the entire day and night! From 11 am to 12 am! I couldn't have been happier! read more