I had a disappointing experience at this Drybar location that left me feeling really discouraged…read more I came in for a wash and blowout and requested the "Southern Comfort" style with as much volume as possible -- big, bouncy curls. I also explained to my stylist that I'm currently recovering from major surgery and was only four days post-op, which is why I came in for the service since I'm unable to wash my hair myself right now. My stylist was very sweet, but the service itself felt rough during the wash and blow-dry. When the blowout was finished, I was honestly shocked at how underwhelming the result was. There was barely any curl, very little volume, and my hair was frizzy and poofy rather than smooth and polished. It looked nothing like the style I requested or what I've received at Drybar in the past. Because I was already feeling lightheaded and exhausted from surgery recovery, I didn't have the energy to address it in the salon and decided to just go home. However, I called the salon shortly after leaving to explain the situation. Unfortunately, the conversation with the manager, Bailey, made the experience even worse. She immediately came across as defensive and cold rather than empathetic. She told me she would call me back before the end of the day, but I never received a call. During the conversation she questioned why I hadn't said something while I was still there so another stylist could fix it, which felt dismissive given the circumstances I had already explained. I understand that things don't always go perfectly with services, but the way concerns are handled makes all the difference. The lack of empathy and follow-through left me feeling uncomfortable and disappointed enough that I will not be returning.

Highly recommend Drybar. I have 4C hair, so I called ahead and requested a stylist experienced with…read moretextured hair--they had a few options. I added a treatment that left my wash and blowout super smooth. The ambiance was great, and my stylist Maria was kind and gave a thorough wash (which I loved). 10/10-definitely making this a monthly visit.

I've been a customer for over 10 years! Jill is my person. love my cut and color every 4 weeks…read more Maya does an incredible job with mani/pedis. one stop shop for all my self-care needs. excellent parking great environment.

Came to get a pedicure at 5:30 on a Wednesday and all the doors are locked, nobody is answering…read morephones but online says they're open till 7

Grace, the best for over 30 years my personal hair cutter…read more My daughters as well. Great service and products.

Very good haircut, alexis cut my hair and knew exactly what to do. This place has a friendly and…read morewelcoming vibe as well - will be coming back.

We were visiting family and were able to do same day appointments. My mom and i were seen together,…read moreelyse i think her stylist name. Super sweet and they bonded and did an amazing job. My stylist name started with an I( sadly do not remember their name) but skilled and quick , even gave me a bang trim. Great Blow Bar and we were very happy with comfort, skill and amazing results. Next time in AZ happily will come back.

My mom was graduating college in Arizona and didn't plan for anyone to do her hair. They took my…read moreappointment 15 min before it started. They did such a good job

Everyone was very friendly and welcomed me in. I loved the hairstyllist I had and she was great to…read moretalk to and I loved the finished look, and definitely recommen!

I'm really disappointed with my experience. I booked this appointment specifically for my…read moreengagement photos and wanted a curled high ponytail. I showed a reference photo and confirmed ahead of time that I was booking the correct service. The ponytail was frizzy and not styled how I asked. The stylist mainly sprayed a lot of hairspray, brushed it back, and said I was done. When I asked for curls in the pony, I was told it was extra, which was frustrating since I had called beforehand to confirm the service. A few curls were added, but only part of the pony was curled and it wasn't set or sprayed. Overall, it did not look polished or photo-ready, and I left feeling really disappointed, especially since this was for such an important moment. I wish expectations and services had been communicated more clearly.

LOVED SHAWNA! she cut my hair exactly the way i asked and was very thoughtful + considerate every…read morestep of the way! the vibes of the shop were great and so was everyone else there! i will definitely be coming back! :)

I made an appointment for a consultation with Jenny, a "master" stylist. I had a photo of a prior…read morecut I had received in NY and wanted that. She said no problem. I do have wavy curls that go in different directions, which is why I wanted someone with more experience. They made an appointment for a cut right after the consult. The four photos are 1) what I wanted, 2) the pre-cut side, 3) pre-cut front, and 4) the "master" cut. Complaints: She split her time between 4 clients at once, so was always leaving in the middle of cutting and seemingly forgetting what she had started, even WITH the photo I had. With the staccato stop and starts, it took longer than necessary. She charged me a whopping $125 for a cut that is not that difficult!!! It was a shock when I got to the register, but she was already gone to her multitude of simultaneous clients. I also bought a $16 travel size bottle of dryspun texture spray she recommended as I will be traveling for 3 weeks. The problem? The tip I added for the cut was also applied to the spray bottle, but I did not know until I got the emailed receipt as they would not give me a printed receipt!!! Frankly, I looked better going into the salon than leaving. The total damage was over $168!!!! There was no coloring, no extensions, and no great "master" cut! Although everyone was quite friendly, I will not be returning. It was robbery to charge that amount for the cut and service I got. The best part of the experience was her assistant who washed my hair.

Tried to reserve a haircut on-line at 5:30. App said walk-ins only, so I proceeded to the salon…read more Walked in and was asked if I signed in on-line and I said it wouldn't let me. The lady without even looking at me or apologizing said I need to come back the next day since it was 20 minutes from closing time. What a waste of 20 minutes driving there!

Always went to Great Clips for Erick Nygryn and he is no longer there. He has moved to a salon off…read moreUnion Hills and Tatum. Look him up on Facebook if you want his quality cuts and style.

Marina is by far the very best! She did my hair and makeup for my wedding and I could not be…read morehappier! Very professional and just the very best!

We found Marina from a Groupon for a full set of eye lash extensions. We went in to have the lash…read moreextensions done for my daughter's 18th birthday, it was our first time having this service done, so we were a little anxious but excited. The entire experience was awesome! Marina was professional but also very personable, and we immediately felt comfortable with her, as if we'd known her for years! The eye lash extensions turned out beautiful, my daughter loved them and so did I! We hit it off so well with Marina, that we ended up scheduling a hair and makeup appointment for my daughter's Senior prom. If you know me, you'd know that I would never trust such an important event to someone that we had absolutely no experience with, but that's how much we were impressed with Marina. Fast forward two weeks and we're back to see Marina for an eye lash fill, hair and makeup for Prom. To say that we were pleased with the final results in an understatement!! My daughter looked beautiful, basically like herself, but with just a bit more glamour and glitz. Marina did exactly what we asked for, and was more than willing to adjust, if we decided we wanted more or less of something. This was by far the least stressful dance, prom experience that I've ever had because Marina took care of everything! Since our first appointment, the women of my family have had the following services delivered by Marina: Full set eyelash extension (3), hair & makeup (2), eyelash fills (2). I have another daughter getting the full set done next week, and my 18 year old and myself will be getting fills! Marina is now a permanent fixture in our beauty regime for myself, my two daughters and my daughter in law!! She is absolutely the best!!

Bearj cut and styled my hair and was awesome! He explained things and offered tips & suggestions!…read more He was just what my hair needed.

I can't go based on any work because he did nothing…read more I went in for a consultation, it was such a weird vibe. It was quiet (no music) and no customers. Three employees were sitting down chatting away while I waited for my appt. I went because i wanted to cut my hair into a long bob but my consultation specialist looked at my hair and said my hair was fried. There was nothing he could do, I was so confused. I said, I'm not here to dye my hair. I'm here for a haircut. He said, I know. You need keratin and once your hair gets healthy I could try. Out of curiosity I asked, if I get my hair back to "healthy " again. I asked who he would recommend and he said nobody here. I was shocked and to be honest, I was so over the consultation that I awkwardly laughed and promised him I'd be back. He could honestly care less. I wasn't too irritated because it smelled like hard boiled eggs or broccoli in there. Not to mention, The older woman at the front desk was hella grumpy as well. I figured, if I'm going to spend $3-400 somewhere... I'd rather not spend it there thank you Looking at there reviews.. maybe they just don't serve latinas. Idk. ‍

Amanda was amazing! She took time to listen to me and made me feel comfortable. This was my first…read moretime in and I wanted to pamper myself. I got the head spa service and treatment and it was incredibly relaxing. I will absolutely be coming back to see her. Update: I was initially put off by them not having a way to reach anyone in the salon and the concierge number was no help. HOWEVER, when I emailed about my concerns I received a quick reply. I have a weird "shelf" thing that my hair does and Amanda let me come back to get it "fixed". She genuinely wanted me to love my hair and after the fix I absolutely do! Not only is my shelf gone but my curls seem to have come back from the dead. Will definitely go back to see Amanda again!

Absolutely love this cute trendy little salon. Shane is absolutely amazing! He is a true artist. He…read moreis very attentive, and gives you the exact cut you are looking for. If you're looking for a wonderfully kind, caring and talented stylist Shane is your guy. Check it out, you'll be glad you did.