I started coming to Waxing the City because of my waxer, Ashley. From my very first appointment,…read moreshe made me feel comfortable, respected, and genuinely cared for. She is incredibly talented, especially for someone who is newer to the industry. I'm in a similar field myself, and I can honestly say I couldn't have been as skilled as she is with the amount of experience she has. She has a gift for making clients feel at ease. Ashley had mentioned that her long-term goal was to open her own studio someday. While I could tell she wasn't completely happy in her work environment, she always remained professional and never spoke negatively about the company. When Ashley reached out to let me know she would no longer be working at Waxing the City, I was surprised to learn that she had given her two weeks' notice but was not allowed to finish it. Even more disappointing, neither I nor, from my understanding, her other clients were notified by the business that she would no longer be there. When I called to cancel my upcoming appointments, Carson explained that the decision was made because of "client retention." That response was disappointing. It gave the impression that retaining clients for the business was valued more than allowing clients to say goodbye to the esthetician they had built trust with or supporting an employee through a professional transition. Ashley built relationships with her clients because of the quality of care she provided, not because of the name on the building. Losing someone like her is a loss for Waxing the City. I hope the company reconsiders how it handles employees who choose to move on. Supporting them through a respectful departure and communicating openly with clients would reflect much better on the business. As a client, this experience left me feeling that there's a disconnect between what the company prioritizes and what actually matters most: the people providing exceptional service and the community of clients who trust them.

I came to see Liz for my first time here. And now that I've seen her once, I'm hooked due to her…read morelovely disposition. I was expecting to be treated like one of many folks coming in to get something done, but she took her time and made me feel like I matter. Her vibe is amazing and her tattoos are beautiful. She is amazing inside and out. I highly recommend going to see her for anything!

I've been going to Emily for at least 4 or 5 months now for builder gel, and I honestly won't go to…read moreanyone else. She's incredibly sweet, friendly, and always makes me feel so comfortable during my appointments. Emily genuinely cares about her work and her clients. She takes her time, pays attention to every detail, and always makes sure I'm happy with the final result before I leave. My builder gel manicures last beautifully, I never have issues with lifting or chipping, and my nails always look amazing. Not only is she talented, but she's also such a kind person, which makes every appointment something I look forward to. If you're looking for a nail technician who is skilled, professional, and truly cares about her clients, I seriously can't recommend Emily enough!

I've been going to Tzen Nail Spa in Shoreline for quite a while now, and I can honestly say that…read moreevery visit is a wonderful experience. The entire team is friendly, welcoming, professional, and truly cares about their clients. A special thank you goes to Kim, who consistently goes above and beyond. Her attention to detail, skill, and genuine kindness keep me coming back time and time again. She always takes the time to make sure everything is perfect, and I leave feeling pampered and happy with the results. I also want to recognize all of the amazing ladies who work at Tzen Nail Spa. The salon has such a warm, positive atmosphere because of the incredible team they have built. Whether you're getting a manicure, pedicure, or another service, everyone works hard to make sure clients feel comfortable and well cared for. The salon is clean, relaxing, and professionally run. It's clear that customer satisfaction is a top priority. If you're looking for a nail salon in Shoreline with talented technicians and exceptional customer service, I highly recommend Tzen Nail Spa. Thank you, Kim and the entire team, for always making every visit such a great experience!

Super amazing and fun times with Clif. I'm a hairstylist from out of town and I know how it can be…read moredoing another stylist hair. We make bad clients..lol. Clif was amazing, we both had the same vision going in and in 15 years in the industry, he gave me one of the best cuts I've had in a long time. We had a blast, he is so much fun and personable and it felt like I was hanging out with an old friend. Being in the same industry, I know how hard it is to find a stylist that's a keeper. He is. Next time I'm down in Shoreline, I will be going to see him. Salon itself was warm, cozy and very comfortable. Easy to find, great parking and friendly staff. Kudos to management as well for a fine running business. Try them out. You will not be disappointed. Thanks Clif! You are amazing!!! Muah!!

I'm giving two stars because the stylists were nice and the salon was well maintained. That is the…read moremost positive review I can give because I absolutely hated what they did to my hair. It took a month and a half for me not to feel embarrassed going out in public with my hair looking like it did. The color blend I asked for was complex and so I contacted them, sent pictures, and asked before I went there if they could pull it off. They assured me that they absolutely could. After four plus hours of bleaching and coloring, I was told that it would be better if he cut it a certain way (showing that he knew it didn't look right) but I'd have to make an appointment because it took longer than planned. I had told him from the beginning to use stronger bleach but he ignored this. I told him I knew this from multiple experiences but he said it'd be fine. He suggested shaving a pattern in the back. I hadn't planned this but he encouraged that it would look good. I looked up images and gave him several options and told him to do the one that he felt most comfortable with but he assured me that any would turn out great. When I saw it later it looked like a toddler's drawing. When I texted him pictures of it later he never responded. In the end, I paid $230 for a frizzy, haphazardly colored, and poorly designed head of hair. To be fair, he only charged me $200, but I am a stickler for always tipping well no matter what. I had sent them pictures, I asked if they could do it, I did not go there with higher expectations than what was promised. Now I will never go back and I encourage you not to make the same mistake that I did.

First time here and had a great experience! They took the time to explain the shape, and the…read moreenvironment was professional, calm, and not rushed. The membership is definitely worth it. Highly recommend!

Great work, fast, friendly . I used to wax my brows, but now I'm in love with threading.read more

This is not for any of the services they have listed. I called her for Sari draping/ Saree draping…read more Bimu did an amazing job with it. She was ontime and did a fabulous job draping it for keeping latest trends in mind. I will be going back to her for all these sari draping services as I do not know how to drape one neatly. Thank you Bimu

Great little shop. She takes care to do a good job and make sure you walk away happy.read more

This is not for any of the services they have listed. I called her for Sari draping/ Saree draping…read more Bimu did an amazing job with it. She was ontime and did a fabulous job draping it for keeping latest trends in mind. I will be going back to her for all these sari draping services as I do not know how to drape one neatly. Thank you Bimu

I never have a bad experience here and I am always happy when I leave. My favorite threading place…read morein WA

Quick service, quality results. Buying a package was a great deal and I can't wait to come back…read moreagain

They always ask for a review but it's hard to give them a good one if some are great at threading…read morebut others are just a nightmare... this lady messed up my brows. It's hard to believe when that's your one job to do it well. My brows have always been hard to regrow and repair from mistakes. She couldn't thread my brows with a simple straight line. It's curved!! Even I'd be able to thread it straight.. this place is a love & hate relationship... some are my favorite but sucks when they're not there and you get an amateur. FIRST PIC IS HER WORK AND SECOND PICTURE IS FROM MY FAVORITE FROM THE SHOP!! Date of service: 7/12

Great waxing service!!…read more Claire is amazing! She pays a lot of attention to detail and spends all the time nevessary to make sure it looks good and you like the results. I came to know this place through a Groupon coupon for a Brazilian wax. I have been coming here regularly since then. I liked the service so much that I decided to start getting my brows done here as well and they look great! Highly recommended!!

This was the most calm and peaceful lash lift I gotten! She's very gentle and my lashes look great!read more

Just found a stylist for my boys! Michael was patient and easy to work with. He did exactly what I…read morewas looking for. The boys are happy too! Thank you, Michael! Support small local businesses!

Definitely recommend. Best value for money that's y I have a haircut every week here.read more

Did a walk in session for eyebrow threading and I was in and out in 15 min! My brows look great and…read moreI feel so clean and put together. And $15 was the only price to pay! They have memberships if you need threading on a regular basis, so definitely inquire about that. Very convenient!

A single session is $16, which I feel is a decent price for the convenient location in Cap Hill. I…read morecame in for a walk in on a late Fri afternoon and told her exactly what I wanted with my eyebrow threading. She took her time and still considered what I wanted with the look. In all, I'm pleased! I'll probably be coming back, but there are other places that offer cheaper prices for the same service.