I'm a stay at home dog mom but even we need breaks…read more A friend of mine told me about this place so I decided to give it a try. I filled out the form on line and submitted vaccine records. Within two days, I had dropped my boys off for their free intro play date. I could tell immediately when I picked them up, they were happy and had a great day! I was sold on this place after I saw how happy they were and I bought a play package. What's great about this place over others I've used over the years is you don't have to make an appointment for play dates!! So I can decide to drop off my boys any day at any time! I can wake up one day and decide-I feel lazy and want a quiet day and drop them off. I also like how it's curbside drop off and pick up. You park, call and someone come out to get my boys. So easy! I love not having to go inside. I also like how many employees they have staffed and how friendly everyone I've met has been.

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

Both my dogs are boarded here and I've never had an issue. They always seem excited to be there and…read moresleep for hours when we get home.

I'm so glad we found the pet playhouse for our dog when we go on vacation. They administer meds,…read morefeed your dog on a schedule, and give your dog play time. Our German shepherd with a lot of anxiety always has a good time when she goes. They are responsibly priced compared to others and they really care for your pets. Thanks for giving us piece of mind while we go on vacation pet playhouse!

Our dog has been going to this daycare for a year and a half. He's so excited every time we drop…read morehim off and comes home exhausted. The staff and owner are kind and caring. They truly care about your dog. I love it that they group the dogs. Thank you RWC.

Been going there with my dogs for a long time, I can only describe the experience as above and…read morebeyond my expectations. They personally take interest in your dogs

I found Uncle Fredie's on yelp, we had a change of plans last min…read more They took us last min and were so friendly and understanding. They sent me a video of my dog, making sure we felt comfortable knowing he was ok. " that was so nice of them" I am definitely going to board my dog here every time I come back to Reno. Thank you Mr & Mrs. Piazza

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

We just started going here for grooming and they are wonderful! Hannah is an amazing groomer and so…read moresweet! The entire complex is expansive and clean, and they have a lot of different services for your pooch from grooming, to day camps to boarding!

Love this facility. Our pup is so excited to go every time we even get close. She starts whining…read morelike crazy. I've used it for both daycare and boarding and dog wash multiple times with nothing negative to say at all.

Groomer was right on time and groom as done right. Always a good experience…read more Would recommend, nice to have the convenience.

They were awesome! Very polite and prompt. My dog was super happy when he got out of the van. A…read moreregular service included a ton. Well worth the money and my dog didn't freak out like the drop off places. I'm very happy and will call them again. Shout out to the groomer! She's having a baby! Congratulations!

Please make Klaich your first place to take your pet. My cat Olive has been suffering from seizures…read moreof unknown origin. My first visit was met with kind front desk individuals, Dr. Bertucci was also awesome, and Wendy is also equally amazing. I came in today for more medication and information because her state has worsened, and was promptly seen. I'm actually floored at the hospitality and wish every establishment had this kind of generosity. I'm not sure of the future of my cat but I know I'm happy to take her back to Klaich next month because I feel seen there.

Our family has visited Klaich for quite a few years, definitely well over a decade of our beloved…read morepets being seen by them. Unfortunately we've noticed that the more they've grown over the years the less care they put into the time and care they put into each pet. One of our dogs had surgery to remove a mast cell tumor and immediately after he was released the wound broke open and the tumor wasn't fully removed, which cost well over $4,000 and the tumor grew immediately and more aggressively. Another time we tried to get into be seen by their urgent care and the receptionist was extremely dismissive and in so many words told us we wouldn't be seen for hours. I understand that vet offices are very busy and it can be difficult to squeeze in urgent appointments but don't offer them if you can't manage them. Ultimately, there are many different vet clinics in the area that can offer more time and care into each pet they see. I would look elsewhere if you're looking for a new vet.

I have been taking both of my dogs to The Bark House for years, since maybe 2017? I have never had…read morea problem with service nor care from Michelle, Thomas, or Krystal. They have all been very good to me and my boys. I have also always had their shots done, and was always prepared for that since they notify you by email in advance when their shots are expiring. They have extended my boys stays on short notice or were able to get them in on short notice as well. The only thing that has ever been required sooner than most places was kennel cough, and flu which is completely understandable! SO THANK YOU CHRISTOPHER RAYNOR , for pulling out so my pups could go in on short notice, especially since my boys shots were up to date. On another note Mr. Raynor, don't go trash talking my family. I consider The Bark House extended family since they have always taken care of my boys and have always notified me when my pups were due for their shots. I don't appreciate someone who trash talks my family when you sir, were not in compliance, and really dude...do you know that parvo can kill a dog? Again, The Bark House has always taken care of my boys, and if you give them enough heads up they will even bath them before you head in to taken them home! I recommend them to everyone and they are good supporters of military, police and I believe first responders as well. But being military and police, they have supported me and my boys since I discovered them! They are wonderful with my boys which always come home tired and happy from playing! Thank you my Bark House family! Always, Alpha & Grizzly's Mom

I had been taking my Shiba Inu here for the past few months as this is a convenient location and my…read morehusband and I occasionally would need her to be watched for a workday here and there. The good - the female facilitator and the other gentleman were very sweet. They gave a great tour, and were always happy to take calls or answer questions. I think this place is great for folks who work on USA Parkway, or folks who are content with quick exchanges with no feedback. The bad - Unfortunately most of my drop offs consisted of dealing with Thomas, the owner. He made it clear pretty early on that he thought me and my dog had "anxiety issues". When I picked my dog up each day I liked to ask how her day was, as I'm genuinely interested (I love my dog lol) and it's nice to make small talk. Thomas took this interaction as me thinking my dog had a problem, and would make comments about my dog having some type of issue. He constantly rubbed me the wrong way, saying it was incorrect for me to say goodbye to my dog as it would increase her anxiety, and mentioning that I shouldn't call in to check on her. The final straw was today, Thomas had made a comment to my husband yesterday that my dog was "nippy" with him, and I wanted to talk to Thomas about it directly as I was genuinely concerned about my dog showing potential signs of aggression. Upon me asking him about it, he immediately let me know I should probably find another daycare, as I'm the owner he deals with that has the most issues or concerns. I tried to amicably let him know I'm only trying to get more information on the situation, but he kept insisting I go somewhere else since I'm not happy. This was a totally unprofessional way to speak to me, and as a paying customer I think it's well within my right to ask second level questions about my dog's behavior. I will be taking his advice, and going to a different daycare that doesn't view me as a problem customer for checking in on my dog or asking about her at pickup. 2 stars because they helped us out during days we needed dog care, and I'm appreciative for that!

We travel 45 minutes from our home area to take our pup to Howliday Inn because they are truly the…read morebest . Peace of mind is very important and that's what we get! Thanks to Stacy, Lexi, and the staff.

What a great environment for our pups! The facility is always clean, and I love that they have…read moremonitors where you can watch and see how your dogs are interacting with the other dogs. From time to time, the staff will even send you pictures of your pups playing and socializing. The staff are wonderful--friendly, caring, and always have a great attitude. You can tell they genuinely enjoy what they do and love the dogs. Highly recommended!