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    Hail Repair Pro Midland

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Services - Hail Repair Pro Midland

    Dent removal

    Auto hail damage repair

    Hail Repair Pro Midland Photos

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    2 years ago

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    Paulo P.

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    2 years ago

    Took care of everything perfectly, very fast. Washed and cleaned vehicle very good prices

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    Caliber Collision

    Caliber Collision

    2.5
    (11 reviews)

    The service requested the quality and the value were outstanding. Someone backed into my company…read morecar and they were quick on the spot to get it fixed and had it fixed three days ahead of schedule and did a very high-quality job. I highly recommend them.

    The problems started with the initial estimate, which included parts that were clearly not damaged…read more For example, a tail light was listed as scratched even though it was nowhere near the damaged area. The actual damage was limited to the bumper, tailgate, and a small section of the bed where the bumper contacted it. The first time I was told my truck was ready, I found lint trapped behind the paint. Devon, the representative I was dealing with, claimed it was not behind the paint and said it could be buffed out. Additionally, the freshly painted side of the bed was covered in tree sap from being parked under a tree, making it dirty and impossible to properly inspect. I refused to accept the vehicle and asked for the issues to be corrected. At that point, Devon stated they were not going to respray it and that he was not ordering new decals. His attitude was essentially that the work had already been done once and he was not willing to redo it, despite visible paint defects. The second time I was called to pick up the truck, the lint issue still had not been fixed, the tailgate cap had been broken during disassembly, and there was also a paint chip that had not been addressed. After pointing this out, Devon reluctantly agreed to respray the bumper. When I went to pick it up for the third time, the paint was worse than before, with even more lint trapped behind it and overspray on adjacent panels due to improper masking. The general manager, Todd, eventually came out to inspect the issues and was professional and understanding. He acknowledged the problems and stated they would tear it down and make it right. However, on the day I was scheduled to pick it up for the fourth time, I was informed they had burned through the paint with a buffer and would need to respray it again. While I will update this review once the repair is finally completed, the customer service I received from Devon alone is enough to ensure I will never return to this location. Refusing to properly redo defective work and dismissing issues as "small" is unacceptable. Based on my experience, I cannot recommend this Caliber Collision location

    Classic Collision

    Classic Collision

    2.9
    (17 reviews)

    The left side which wasn't touched has no gap.. looking from the side my hood is lifted only on the…read moreright side they were supposed to fix. My car was given back, poorly put back together. Insurance gives them a budget on what they can fix which was weirdly stressed throughout them having the car.. budget and work ethic are two different things. Taking pride in your work if you will. As the paint job can give you and example. Stressed their budget then and upon pick up and expressed to the person they called to pick up the car that WASNT ME, NOR THEIR CAR. Insurance gives them a budget on money, not their work ethic & performance. Time frame continuously extending, never received updates to be notified on status. Didn't know anything at any point unless I contacted them myself. Like when insurance contacted them letting them know changes were made. They put the wrong name down to hold place for my car. And called the wrong number when the car was finished. This person made them aware of calling the wrong number and still didn't reach out to me to make me aware of my car being finished. Despite me calling continuously on my personal number. The link they provide with texts and calls to stay updated, no one updates you nor answers. My link gave me the go on my car being ready for pick up, and I double checked by calling and he said they had no control over the link and kept the car an additional week. Front desk worker, is highly unprofessional, personality, attire, professionalism didn't seem to exist to her even though she chose a customer service position? a mess if you will. Ignored when you walk in, she wanted to continue gossiping in the back and told me to wait. Won't greet you upon entry even though this is her place of work, she chose this position she chooses to clocks in to get paid for. Yet treats customers like doing her job is an inconvenience. Lady that sits closest to the entry door. You'll know as soon as she chooses to look up and say anything . One big disappointing and dissatisfied experience. Will never recommend

    Decent job, there was some gouge or scratch in the replaced part when I got it back, but you can't…read morereally see it. Will need to look under the vehicle since past reviews mention damages when they are replacing parts. The guy I was supposed to show me the car was gone for the day and they were closing so I took off without a thorough walkthrough. I did notice some things missing from the car, stuff from the glovebox and dash compartments, like change and my music SD card. Not ok, and won't be coming back.

    Hail Repair Pro Midland - bodyshops - Updated August 2026

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