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Hail Repair Pro

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Hail Repair Pro

Dent removal

Auto hail damage repair

Hail Repair Pro Photos

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2 years ago

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Paulo P.

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1 year ago

Took care of everything perfectly, very fast. Washed and cleaned vehicle very good prices

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Caliber Collision

Caliber Collision

(10 reviews)

The service requested the quality and the value were outstanding. Someone backed into my company…read morecar and they were quick on the spot to get it fixed and had it fixed three days ahead of schedule and did a very high-quality job. I highly recommend them.

The problems started with the initial estimate, which included parts that were clearly not damaged…read more For example, a tail light was listed as scratched even though it was nowhere near the damaged area. The actual damage was limited to the bumper, tailgate, and a small section of the bed where the bumper contacted it. The first time I was told my truck was ready, I found lint trapped behind the paint. Devon, the representative I was dealing with, claimed it was not behind the paint and said it could be buffed out. Additionally, the freshly painted side of the bed was covered in tree sap from being parked under a tree, making it dirty and impossible to properly inspect. I refused to accept the vehicle and asked for the issues to be corrected. At that point, Devon stated they were not going to respray it and that he was not ordering new decals. His attitude was essentially that the work had already been done once and he was not willing to redo it, despite visible paint defects. The second time I was called to pick up the truck, the lint issue still had not been fixed, the tailgate cap had been broken during disassembly, and there was also a paint chip that had not been addressed. After pointing this out, Devon reluctantly agreed to respray the bumper. When I went to pick it up for the third time, the paint was worse than before, with even more lint trapped behind it and overspray on adjacent panels due to improper masking. The general manager, Todd, eventually came out to inspect the issues and was professional and understanding. He acknowledged the problems and stated they would tear it down and make it right. However, on the day I was scheduled to pick it up for the fourth time, I was informed they had burned through the paint with a buffer and would need to respray it again. While I will update this review once the repair is finally completed, the customer service I received from Devon alone is enough to ensure I will never return to this location. Refusing to properly redo defective work and dismissing issues as "small" is unacceptable. Based on my experience, I cannot recommend this Caliber Collision location

Hail Repair Pro - bodyshops - Updated May 2026

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