Such an amazing and thorough physician. He stays on top of his patients' concerns and needs. He…read morealways follows up when patients call in with questions. His bedside manner is so respectful, and his desire to help you is shown through his visits with patients. He does not rush through a visit either. He takes his time and makes sure the patient is satisfied before they leave. I'm so grateful for his care of my late father. His continued care for myself and my husband. He is truly the best physician in Lubbock, and I highly recommend him.

Dr. Close is the best of the best he's one doctor left that actually cares about his patients well…read morebeing & not a pay check he's kind,concerning the best at listening and will go over & beyond to find out what the reason is for whatever is bothering you unlike other physicians who just come in the room for less than 5 minutes give you a prescription and leave not giving you a chance to finish telling them the whole complaint that you're experiencing I just want to say Thank You Dr. Close for all you've done for me & my health issues....Great Doctor

This is definitely an office experience problem. I have had one issue after another from day one. I…read morehave always told them that I can only have appointments on Wednesdays because this is my husband's only day off and we share a car yet, every time they try to make me an appointment I am never asked. They they just schedule it and say here's your appointment day. Only it's never on a Wednesday. Every time I remind them that it must be Wednesday and they have to change it. The last time I had an appointment, they walked in and handed me my next appointment date. Tuesday February 4th, so again I told them that I must have a Wednesday appointment. So she walked out there and changed it making it for February 5 which is a Wednesday. I then submitted the day to my job so I could be off and go to the appointment. I then had to make another appointment for a different Doctor and I made it on the same day so I wouldn't have to miss any more work. Now I have received a text message telling me that it is a reminder of my appointment Thursday, February 6. I have now attached a picture of the paper showing that they changed it from February 4 to February 5. So I pick up the phone and I call the Office . I explained to her the problem, as well as the fact that this is nothing new. And she responds to me "I don't know why you might've got bumped " then I tell her this does not work. I don't have Thursday the sixth off. I have Wednesday the fifth off And that is when I need to come in. She then says "and I am telling you we don't have any room for you on Wednesday" I had an appointment, but they decided to change it and not contact me. I then express how irritated I am that I am having this problem with them repetitively. I never once was told that they're sorry that this is happening or that she can understand my frustration. Instead, I am hung up on. When I tried to call back, the voicemail picked up and then it was hung up on. I tried again and I left somewhat of an ugly message because I was livid. I then called back and left another message telling them to have my records ready for me to pick up because I have no intentions of returning back to this Doctor. The lack of customer service and the lack of human compassion seems to not exist anymore, and that is very sad. I just hope that this message can improve somebody's experience in the future.

Easily the BEST doctor I've had in my adult years. Dr. Warmoth is one of the kindest, most genuine,…read moreand most endearing people you'll ever get to meet. He explains things to you in such a way that you're not only captivated, but that you understand and want to continue to research more to learn about your body. He visits patients in the hospital even when he's not scheduled to be at the hospital, he answers pages when he's on vacation, and he's got a positive outlook on life even when things look a little shaky. His staff in general is all around amazing. There isn't a more perfect team of ladies. They keep up with patients and know you by name. They're great about answering calls as quickly as possible and getting things done as quickly as they possibly can. Dr. Warmoth's office is all around a dependable nephrology office that you can count on-I almost don't want to publish this review so I can keep him as a hidden gem for myself!

I have been a patient for over 20 years. I was one of the first clients she ever saw. This week I…read moreran out of my medication and the pharmacy would not refill. I reached out to Dr Backlund and was told by reception the meds would be filled that day. This was Monday. Today I called and the receptionist cut me off, which she does every time you call her office. She told me I already took care of this, idk why you need to call again. The nurse reaches out to me and says it's my fault I didn't know I needed an appointment to get a refill. The refused to refill my anxiety medication until I started to cry and told her what danger that can put me in. I was told I'm not considered a patient because i haven't been seen in the last year. This doctor and her staff do not put their patients first. I would stay clear if you have a real condition. They only care about your money!!!'

My daughter loves dr backlund! She is the only dr that has given her a shot and she hasn't cried!…read moreThank you for making my daughter feel comfortable!

Dr. Sheperd is an excellent orthopedic surgeon! Great personality and seems to care about his…read morepatients.

STAY AWAY... STAY AWAY .... Had left hip replaced, 01/09/25,…read morehere... Big mistake. Almost a year later pain is an every day experience. Cannot stand up unassisted. Hip will not support my weight, and I have lost 30lbs since the surgery. If I roll over on my left side, while sleeping, I get excruciating bolts of pain from the joint. Constant pain from knee to joint. Can run or walk briskly ... It's miserable. I followed all the post op instructions and was diligent with physical therapy All the Dr. had to say was that the surgery went well. I had my right hip replaced a number of years ago at a different practice in CA. And apart from the scar, you'd never notice ... To Hell with this place Stay way.....

Dr Jeff spends time with your issues, the staff are all very nice. I have to admit the are pretty…read morebusy but you don't have to wait long. It is nice to go to a doctor and have all the members of the office take an interest in you, your questions and concerns. No regrets from moving to his practice a numbers of years ago.

The receptionists never answer the phones and do not return calls when you leave a message.read more

Dr. Skinner has always been professional, friendly, compassionate- and above all those things- kind…read moreand smart. He listens and genuinely cares about his patients. Anytime I hear of anyone needing a PCP- Dr. Skinner is the top of my list!

Horrible dr! My boyfriend had a really bad sore throat sent him home with medicine and he not even…read morea week his throat was horribly swollen mess weren't helping and went back to see dr Kerry Hendershot and he found my boyfriend throat cancer! He is know 3 yrs in remission!

My daughter told me about Dr Chavez after he came to the school she's teaching at about 2 yrs ago…read more They're running a new patient plan . My daughter said " you got to check him out mom!" Being a prior chiropractic assistant I knew what to look for . I have no insurance coverage for chiropractic care but I know the benefits of continual care . I fell just over two yrs ago flat on my face and needed a lot of dental surgeries and eye care surgeries . Dr Chavez found a tear in my rotary cusp that was undetected when I fell. He carefully evaluates you, listens and comes up with a treatment plan that is very reasonable and affordable . His entire staff give me VIP treatment .. I realized soon after that's the way he treats all of his patients . Back2Back chiropractic genuinely cares about each patient that walks into their office . Ask about their massage therapist DeeDee who is highly trained. Both Riley and Shelly assist you during your appts. Together with Dr Chavez your appt time runs smoothly and you leave feeling pampered and your body healing in the right direction . Thankful for all they do for me . Oh and I bake them brownies because .... I can .

I had severe pain in my leg for nearly two years. I went to a doctor and a chiropractor to get…read morehelp. They both came to their own conclusions and ignored what I was feeling and what I thought was the issue. When I first met Dr. Chavez, I noticed how great a listener he was. I asked him to, please, x-ray my lower leg and he did. We found out what the problem really was, and he knew exactly what to do. Now I am pain-free for the first time in two years. I have been to many Chiropractors over the past 40 years; Dr. Chavez is my favorite and I highly recommend him!!