This is definitely an office experience problem. I have had one issue after another from day one. I…read morehave always told them that I can only have appointments on Wednesdays because this is my husband's only day off and we share a car yet, every time they try to make me an appointment I am never asked. They they just schedule it and say here's your appointment day. Only it's never on a Wednesday. Every time I remind them that it must be Wednesday and they have to change it. The last time I had an appointment, they walked in and handed me my next appointment date. Tuesday February 4th, so again I told them that I must have a Wednesday appointment. So she walked out there and changed it making it for February 5 which is a Wednesday. I then submitted the day to my job so I could be off and go to the appointment. I then had to make another appointment for a different Doctor and I made it on the same day so I wouldn't have to miss any more work. Now I have received a text message telling me that it is a reminder of my appointment Thursday, February 6. I have now attached a picture of the paper showing that they changed it from February 4 to February 5. So I pick up the phone and I call the Office . I explained to her the problem, as well as the fact that this is nothing new. And she responds to me "I don't know why you might've got bumped " then I tell her this does not work. I don't have Thursday the sixth off. I have Wednesday the fifth off And that is when I need to come in. She then says "and I am telling you we don't have any room for you on Wednesday" I had an appointment, but they decided to change it and not contact me. I then express how irritated I am that I am having this problem with them repetitively. I never once was told that they're sorry that this is happening or that she can understand my frustration. Instead, I am hung up on. When I tried to call back, the voicemail picked up and then it was hung up on. I tried again and I left somewhat of an ugly message because I was livid. I then called back and left another message telling them to have my records ready for me to pick up because I have no intentions of returning back to this Doctor. The lack of customer service and the lack of human compassion seems to not exist anymore, and that is very sad. I just hope that this message can improve somebody's experience in the future.

Easily the BEST doctor I've had in my adult years. Dr. Warmoth is one of the kindest, most genuine,…read moreand most endearing people you'll ever get to meet. He explains things to you in such a way that you're not only captivated, but that you understand and want to continue to research more to learn about your body. He visits patients in the hospital even when he's not scheduled to be at the hospital, he answers pages when he's on vacation, and he's got a positive outlook on life even when things look a little shaky. His staff in general is all around amazing. There isn't a more perfect team of ladies. They keep up with patients and know you by name. They're great about answering calls as quickly as possible and getting things done as quickly as they possibly can. Dr. Warmoth's office is all around a dependable nephrology office that you can count on-I almost don't want to publish this review so I can keep him as a hidden gem for myself!

I have been a patient for over 20 years. I was one of the first clients she ever saw. This week I…read moreran out of my medication and the pharmacy would not refill. I reached out to Dr Backlund and was told by reception the meds would be filled that day. This was Monday. Today I called and the receptionist cut me off, which she does every time you call her office. She told me I already took care of this, idk why you need to call again. The nurse reaches out to me and says it's my fault I didn't know I needed an appointment to get a refill. The refused to refill my anxiety medication until I started to cry and told her what danger that can put me in. I was told I'm not considered a patient because i haven't been seen in the last year. This doctor and her staff do not put their patients first. I would stay clear if you have a real condition. They only care about your money!!!'

My daughter loves dr backlund! She is the only dr that has given her a shot and she hasn't cried!…read moreThank you for making my daughter feel comfortable!

I absolutely love Dr Hagstrom! As a pain management specialist he has taken the time throughout the…read moreyears he has been treating me to explain my diagnosis and disease which has helped me get a better grasp of controlling my symptoms and helping to improve my overall understanding of what is happening within my body. He takes time with his patients and genuinely cares. I was very sad when he decided to relocate away from Lubbock, we lost a fantastic physician. I have yet to find another pain specialist doctor as laid back and relaxed as Dr Hagstrom, he always made me feel comfortable and safe even on my most anxious of days, right before having a surgical intervention procedure. Dr David Hagstrom has decacades of experience and his knowledgable, approachable personality will definitely be missed in the Lubbock region, I do recommend him as a pain management specialist.

Would give him fewer stars if I could. He never remembers what he says he is going to do, and…read morenever does what he says. When you go in to try to correct it he will not see you a refuses to change it. He will write scripts that are no right and will not change when you come to try. He will look at it during your regular appointment and look dumbfounded when he sees that he made a mistake. You can never get the staff to answer the phone and I have complained bout it to the office in Amarillo the only thing they say is they are aware of the problem and working on it. As far as I am concerned Hagstrom and the entire staff are QUACKS and do not go see this guy or the people in Amarillo they are bad and will not listen to your concerns. They want you addicted so they can they keep you coming for the money. They do this and that to keep you coming in. They pray before each procedure but I am not sure who they are praying to. It's not Jesus it's some other name I have never heard of. I am a Christian and do not pray to anyone except Jesus and our God.

As far as I'm concerned Dr Colvin is one of the best doctors in the country. When other doctors…read morewere saying that my condition was Carpal Tunnel Syndrome and recommending surgery for that, Dr Colvin didn't think that was the correct diagnosis and sent me for other imaging. What we found was a spinal condition that required surgery on my neck and my lower back. Unlike most spinal institutions who immediately want to give steroid injections he invests the time necessary to get to the root of the proble. This man saved my life and I will always give him the credit that he deserves. Thank You Dr Colvin for giving me my life back.

Dr. Lum has been my endocrinologist for a few years now. He's one of the best! Very thorough and…read morewill explain to you what he's saying in basic words if needed like I do. His staff has always been polite and professional. The lab girls are always so sweet, the one who takes the blood is one of the best I've ever had! I have fairly thick skin so many time when I have to get blood drawn it takes them a couple tries to get my vein, but she always gets it on the first try! I'm so glad my primary doctor was able to refer me to Dr. LUM and his staff, amazing people!

What you'd expect from an MD, so no complaints there. But the staff have been rude and pushy,…read moreespecially one in particular. She is extremely passive-aggressive with coworkers, to the point of bad-mouthing them. And if you don't 100% agree with, or understand her, she has 0 patience and is very rude. Most of the rest of the staff are grumpy, too. Not my favorite place to visit. Would like to see someone else, actually. Looking.

STAY AWAY... STAY AWAY .... Had left hip replaced, 01/09/25,…read morehere... Big mistake. Almost a year later pain is an every day experience. Cannot stand up unassisted. Hip will not support my weight, and I have lost 30lbs since the surgery. If I roll over on my left side, while sleeping, I get excruciating bolts of pain from the joint. Constant pain from knee to joint. Can run or walk briskly ... It's miserable. I followed all the post op instructions and was diligent with physical therapy All the Dr. had to say was that the surgery went well. I had my right hip replaced a number of years ago at a different practice in CA. And apart from the scar, you'd never notice ... To Hell with this place Stay way.....

I pray the doctors and back are more friendly and organized than the front seems to be. I pray they…read moreare more gently and nice also. The way the front is id go elsewhere. My opinion is the way the front is or act is how the back is going to be. I want a dr office that's going to be respectful from start to finish. The back we was pleased with very much better and sweeter. I'd give them a chance we've used them for our kids etc but this go around it was horrible up front rude rude rude

An exceptional Doctor with a big heart. So knowledgeable. Been going to Dr. Scott for over 30yrs…read more She has been able to cure me of everything. Even now at 70yrs old she knows always what specialist I may need to consult or what she can do to make things better. Her office staff and nurses have been the same ones for years. That's hard to say about any medical practice.

We've been going to Dr. Scott since before Grace Clinic. Her office has always been professional…read moreand reliable until today. My husband has a 1:00 PM appointment with Melisa Akins ... when we arrived we were told she was no longer with the office. When we told them that NO one had told us, they informed us that it wasn't their problem. That if we wanted to be seen by Dr. Scott, we'd have to wait for the two other appointments. When I asked to talk to Liz. We were told that we could goto the walk-in clinic if we were in a hurry and the we were not told we had to wait for two other clients, which was a lie and the receptionist just sat there and didn't speak up about what she had told us. Liz was rude and very, very disgustingly unprofessional and I will be taking this further. I have always respected Dr. Scott and her office. Today they showed us that we did not matter.

Just wanted to share a positive experience with Dr. Diego Cruz, Internal Medicine. I must share…read morethat during my interactions with him in person and with follow-ups, he has been nothing, but professional, patient, caring snd compassionate. What surprised me most about this doctor, was his follow-up yo ensure my every health issue was addressed and a resolution met. Thank you Dr. Cruz.

Dr. Marina Chavez. She used to work for the V.A. she was my doctor for several years, and I've…read morenever had a better one, anywhere! Can't say enough good things about Dr. Chavez!