Dr. Zumaya & her husband, Dr. Tran, are FANTASTIC doctors! Dr. Zumaya actually sits down & TALKS to…read moreher patients. Their office is extremely clean & is decorated so nice that it doesn't feel like a doctors office. A couple of years ago, Dr. Tran sent me to an urgent care for an Xray & I was extremely surprised when he personally called me around 7pm (after hours) to ask if I was feeling better/what they diagnosed me with. Both doctors are extremely caring & passionate! In my experience, Dr. Moore, isn't nearly as compassionate as Dr. Zumaya & Dr. Tran. 10/10 recommend them as your PCP!

I have seen countless doctors over the years, and I truly appreciated the direct approach I…read morereceived from Dr. Tran. He clearly outlined my next steps, leaving me with no questions when I left. His staff was fantastic from the moment I walked in, and I was in and out quickly, which was perfect since I was on my lunch break. Every visit--whether for myself or my daughter on the women's side--has been a pleasure. I highly recommend this office to anyone in need of care.

Such an amazing and thorough physician. He stays on top of his patients' concerns and needs. He…read morealways follows up when patients call in with questions. His bedside manner is so respectful, and his desire to help you is shown through his visits with patients. He does not rush through a visit either. He takes his time and makes sure the patient is satisfied before they leave. I'm so grateful for his care of my late father. His continued care for myself and my husband. He is truly the best physician in Lubbock, and I highly recommend him.

Just wanted to share a positive experience with Dr. Diego Cruz, Internal Medicine. I must share…read morethat during my interactions with him in person and with follow-ups, he has been nothing, but professional, patient, caring snd compassionate. What surprised me most about this doctor, was his follow-up yo ensure my every health issue was addressed and a resolution met. Thank you Dr. Cruz.

Dr. Marina Chavez. She used to work for the V.A. she was my doctor for several years, and I've…read morenever had a better one, anywhere! Can't say enough good things about Dr. Chavez!

Dr. Lum has been my endocrinologist for a few years now. He's one of the best! Very thorough and…read morewill explain to you what he's saying in basic words if needed like I do. His staff has always been polite and professional. The lab girls are always so sweet, the one who takes the blood is one of the best I've ever had! I have fairly thick skin so many time when I have to get blood drawn it takes them a couple tries to get my vein, but she always gets it on the first try! I'm so glad my primary doctor was able to refer me to Dr. LUM and his staff, amazing people!

What you'd expect from an MD, so no complaints there. But the staff have been rude and pushy,…read moreespecially one in particular. She is extremely passive-aggressive with coworkers, to the point of bad-mouthing them. And if you don't 100% agree with, or understand her, she has 0 patience and is very rude. Most of the rest of the staff are grumpy, too. Not my favorite place to visit. Would like to see someone else, actually. Looking.

Dr. Sheperd is an excellent orthopedic surgeon! Great personality and seems to care about his…read morepatients.

STAY AWAY... STAY AWAY .... Had left hip replaced, 01/09/25,…read morehere... Big mistake. Almost a year later pain is an every day experience. Cannot stand up unassisted. Hip will not support my weight, and I have lost 30lbs since the surgery. If I roll over on my left side, while sleeping, I get excruciating bolts of pain from the joint. Constant pain from knee to joint. Can run or walk briskly ... It's miserable. I followed all the post op instructions and was diligent with physical therapy All the Dr. had to say was that the surgery went well. I had my right hip replaced a number of years ago at a different practice in CA. And apart from the scar, you'd never notice ... To Hell with this place Stay way.....

I have seen both Dr Warmoth and PA Kathy Macrum, both were very polite, spent time with me and…read moreaddressed all my needs. Staff is very courteous.

This is definitely an office experience problem. I have had one issue after another from day one. I…read morehave always told them that I can only have appointments on Wednesdays because this is my husband's only day off and we share a car yet, every time they try to make me an appointment I am never asked. They they just schedule it and say here's your appointment day. Only it's never on a Wednesday. Every time I remind them that it must be Wednesday and they have to change it. The last time I had an appointment, they walked in and handed me my next appointment date. Tuesday February 4th, so again I told them that I must have a Wednesday appointment. So she walked out there and changed it making it for February 5 which is a Wednesday. I then submitted the day to my job so I could be off and go to the appointment. I then had to make another appointment for a different Doctor and I made it on the same day so I wouldn't have to miss any more work. Now I have received a text message telling me that it is a reminder of my appointment Thursday, February 6. I have now attached a picture of the paper showing that they changed it from February 4 to February 5. So I pick up the phone and I call the Office . I explained to her the problem, as well as the fact that this is nothing new. And she responds to me "I don't know why you might've got bumped " then I tell her this does not work. I don't have Thursday the sixth off. I have Wednesday the fifth off And that is when I need to come in. She then says "and I am telling you we don't have any room for you on Wednesday" I had an appointment, but they decided to change it and not contact me. I then express how irritated I am that I am having this problem with them repetitively. I never once was told that they're sorry that this is happening or that she can understand my frustration. Instead, I am hung up on. When I tried to call back, the voicemail picked up and then it was hung up on. I tried again and I left somewhat of an ugly message because I was livid. I then called back and left another message telling them to have my records ready for me to pick up because I have no intentions of returning back to this Doctor. The lack of customer service and the lack of human compassion seems to not exist anymore, and that is very sad. I just hope that this message can improve somebody's experience in the future.

Easily the BEST doctor I've had in my adult years. Dr. Warmoth is one of the kindest, most genuine,…read moreand most endearing people you'll ever get to meet. He explains things to you in such a way that you're not only captivated, but that you understand and want to continue to research more to learn about your body. He visits patients in the hospital even when he's not scheduled to be at the hospital, he answers pages when he's on vacation, and he's got a positive outlook on life even when things look a little shaky. His staff in general is all around amazing. There isn't a more perfect team of ladies. They keep up with patients and know you by name. They're great about answering calls as quickly as possible and getting things done as quickly as they possibly can. Dr. Warmoth's office is all around a dependable nephrology office that you can count on-I almost don't want to publish this review so I can keep him as a hidden gem for myself!

An exceptional Doctor with a big heart. So knowledgeable. Been going to Dr. Scott for over 30yrs…read more She has been able to cure me of everything. Even now at 70yrs old she knows always what specialist I may need to consult or what she can do to make things better. Her office staff and nurses have been the same ones for years. That's hard to say about any medical practice.

We've been going to Dr. Scott since before Grace Clinic. Her office has always been professional…read moreand reliable until today. My husband has a 1:00 PM appointment with Melisa Akins ... when we arrived we were told she was no longer with the office. When we told them that NO one had told us, they informed us that it wasn't their problem. That if we wanted to be seen by Dr. Scott, we'd have to wait for the two other appointments. When I asked to talk to Liz. We were told that we could goto the walk-in clinic if we were in a hurry and the we were not told we had to wait for two other clients, which was a lie and the receptionist just sat there and didn't speak up about what she had told us. Liz was rude and very, very disgustingly unprofessional and I will be taking this further. I have always respected Dr. Scott and her office. Today they showed us that we did not matter.