Brian and Team from Havel are a pleasure to work with. We reviewed many flooring options and they…read morewere very patient through the entire process. Havel was "say they do and do what they say" operation. Overall great no-nonsense experience that was affordable with quality. I would use them again.

Update 2025. Find it interesting that now my review is getting notice after numerous negative…read morereviews. If only Havel would've been concerned before the review maybe there wouldn't be so many. There was no help when I asked for it but now you are willing? And it is an "easy" fix?? Sorry you lost a local customer you just are not the company for my family. Just a little too late for us to be accommodating.

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Loved working with Harrison's! Kevin and Melonie have great taste, listened to my needs and I ended…read moreup with a beautiful customized couch that elevates my room to perfection.

Absolutely love Harrison's home. A small town furniture store with great designers. Kevin and Don…read moreare so wonderful to work with not to mention the whole team. I love supporting a local smaller business. I'm originally from Royal Oak and I have to say they help bring that hometown feel to Clarkston. They also have a great Midland store that's has furniture flying off their floor since the Dam damage this past year in Midland. They are always patient with me making decisions too. Never have I felt pressured to buy anything but I must say what they carry & I buy brings my home to a whole different level of elegance with some earthy rustic classy touches I was looking to add. Check the out .... excuse my Unfinished sectional room but we are basing the whole room off of it now it's here permanently. Oh and did I forget to say they have design services ...that's truly their main objective to offer to help you iron out those rough design edges to bring it all together. I can't say enough about them and their quality of the whole experience and quality and knowledge! Thank you Again for helping my husband and I find the perfect piece!

Got carpet cleaning done with them. Staff was very kind and they have reasonable pricing. I am a…read moreno shoes household. I appreciate that they wore booties. My biggest pet peeve is when people (maintenance, plumbers, etc.) put on booties, then go outside to get something and come back in with the same pair, or reuse booties they used at other homes. I was at first worried, but they redid any spots they might have stepped on without me even asking and worked their way out of the house to limit stepping in spots they already did, which tells me they are attentive and actually serious about cleaning!

Office and carpet techs extremely professional and knowledgeable. Would use them in the future.read more

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Thanks for coming by on such short notice and doing such a great job. We'll see you next year…read more This is the second time we've used these guys and their total pros would highly recommend.

Poor customer service. They only spent about an hour on my carpets in a 3500 sq foot house. When we…read morecalled to complain about the quality of the cleaning the manager was very rude and not willing to make it right. Would never recommend this company! Very disappointed The cleaning was done under Cindy B in Clarkston MI

This is a great store with friendly, knowledgeable staff. They go out of their way to help. I'll…read morealways shop here first before going to big box stores.

WOW!!! The remodel and upgrades are amazing, makes for an even better shopping experience. While…read morethere, I was greeted by more than one employee. They were kind and helpful, yet left me alone to shop. The selection of home decor and gift items are excellent, great price points. Well done!

I have bought various types flooring for many projects over the last 20 years+ from Northern…read moreFlooring and have always been impressed and very happy with the support, product, service, and advice I have recieved from them, particularly Henry. Henry is a Subject Matter Expert on anything related to flooring and my go to guy!

This was my first time purchasing and having new floors installed at my home. I looked at several…read moredifferent flooring distributors and after talking with the staff at Northern Flooring I knew I was going to buy from them! They were very knowledgeable and had large variety of floors to pick from. There friendly relaxed attitude made me feel like family. I was on a budget and there pricing was very competitive. I initially was going to install the floors my self but soon realized I needed help. Northern Flooring has top notch installers that can handle any project. I am 100% satisfied with my floors and the service I received. I highly recommend Northern Flooring!

Great work and responded very quickly with incredibly professional and clean services!read more

Andrew and Jeremy were awesome. Andrew showed me the filth inside the vents that had never been…read morecleaned. We just purchased the home in July. They also cleaned the dryer vent. They sanitized the vents and the house smelled great. They also cleaned up when they were done. The price point was the best of the three estimates that I received. I will call back in a couple years and recommend them to family and friends. Awesome guys!