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The Tile Shop

3.9 (9 reviews)
Open 7:00 am - 7:00 pm
Updated 2 weeks ago

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2 months ago

Becka is very customer service oriented, friendly, helpful, and willing to share her thoughts when asked.

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Tony S.

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9 months ago

Staff was beyond helpful with everything I needed to tile my bathroom vanity. They even helped bring the supplies out to my vehicle.

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1 year ago

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2 years ago

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5 years ago

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Tony S.

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2 years ago

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Tony S.

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5 years ago

I was very happy with my tile selection at the Tile shop in Troy, MI. Ask for Alex, he gave me a great deal and was very nice.

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7 years ago

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8 years ago

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Extreme Granite & Marble

Extreme Granite & Marble

3.4
(12 reviews)

I will start with the pros: their selection is very good. That's it. The cons outweigh this…read more I was referred to this company by a family member that used them. She commented on the selection and nothing else. In hindsight, I should have run for the hills. We went to the showroom several times to walk the warehouse and choose the perfect stone. Quartz is what we ordered. Pierre and his brother own the shop and while they were never overly friendly, they were professional. The day we came to order the stone and discuss details, things went well and Pierre scheduled us within weeks for measurements and install further out on the calendar. Supposed to be two dates (measuring and install). Prices weren't cheap, but weren't the most expensive either. I was so excited that this company seemed to be on their game. His brother came to quietly take the measurements on the scheduled date. Install day comes, two men show and wait for bigger guys to help them. Bigger guys arrive and carry pieces in and determine they did not bring the right size. So the whole install day is scrapped and we get scheduled another two weeks out. This time only three small guys show up without proper equipment to bring in massive slabs of stone. They rest an over 9 x 5 foot slab on our wood step denting it. THEN after getting it into the kitchen, chip a whole corner off of the island top, turn around to see if we saw, and spend about 40 minutes trying to glue it back together which we said we won't accept. It was probably a 4-5 inch piece busted off the corner. The workers (specifically one I did not get name of) get irate at us and call their boss Pierre. Lots of yelling in a different language and I get handed the phone to say we need a new piece of stone and the step will now need repair. (Pierre agreed to both without apology). The one worker was so rude every time, he was actually scary and we really didn't want him in our house again. So we get rescheduled yet AGAIN. This time, two men (who had been out prior) come out with the stone and only do part of the job. No reasons why, but explaining your process to customers (that you do the counters, then island, then backsplash at all different times) would be nice. I can't even list everything that went wrong. The sink cutout that we paid $250 for was done wrong. It was to be flush as stated in the initial meeting. Apparently Pierre didn't write that down and blamed us for the problem. Even when it was recut, it doesn't match our sink (that they had the whole time). They wanted to use these huge, ugly black plastic brackets for under the sink. We had to go buy our own stainless steel brackets to use instead. They won't use clips or glue. They hacked into our drywall and cabinets to make their ill-measured stone fit. The backsplash doesn't go up to the bottom of the cabinet (they told me that's not possible), so big gaps under the cabinet and between the top of the backsplash. Caulking cracked within a week of install though the temperature was the same in the room. The grout (or glue) between the stone at the seams is missing/has gaps and is yellowing. I sent photos and called Pierre about this. We were rescheduled for a recaulk once after being told it was a temperature problem (which it is not). It's about skimping on product and using cheap materials. We were treated poorly at every touchpoint after the initial sale. I am very disappointed they don't stand by their work and that our kitchen has zero warranty.

Wonderful people to deal with. I had limed time to get my job done and jack ans seth went out of…read morethere way to accomadite me give thease guys your business you wont be sorry Diane Gani

Telly's Greenhouse

Telly's Greenhouse

4.2
(101 reviews)
$$

5421 7964 5353 3617Excellent ideas 2 make life simpler. Bonsai dept. Worth seeing every day…read moresomething good comes into the store.

Our landscape firm recommended that we go to Telly's to select a special red maple for an area on…read moreour property that is outside where our landscaper's work. We found a beautiful specimen, bought it and contracted to Telly's to plant it. This was in September of 2025. Now seven months later, the specimen is dead. We took pictures to the store and I spoke to the person who sold me the tree originally. He told me he needed to consult an "expert". I was introduced to another man who looked at my pictures and fairly immediately diagnosed that there was something wrong with our soil and that is what killed the tree. He indicated that their warranty did not cover disease. He showed me the treatment for the soil and explained how to do it. We spent $90 on this treatment. After consulting with our landscaper, there were several things that were suggested, but here's the most important one. The tree dying so quickly would suggest that the disease may have been in the potted plant's soil WHEN it was planted. The landscaper found it unusual that if the disease were newly introduced to the plant from our soil that it would have died so quickly. At any rate, we will never buy another specimen tree like this from Telly's. This experience really felt like a "setup" between the two employees. We had to speak to the guy who knows how to "sell" this whole soil disease excuse. As consumers, we were in no position to argue. We'd suggest that you be very careful buying an expensive specimen from Telly's and risking having your money go up in smoke in just a few months time!

The Tile Shop - tiling - Updated June 2026

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