I was nervous choosing a new clinic after leaving my parents insurance but I am happy with my care…read moreat El Norte medical group. Dr. Hubbard has been an amazing PCP. He is extremely knowledgeable and ensures that I understand the plan of care. My husband is also his patient and enjoys his care with Dr. Hubbard. Carlos is fantastic as well and sends replies in a timely manner to messages I send via the portal. The scheduling works out well on my end since I don't come in very often.

Love Dr. Lee and all the staff at Wl Norte Medical Group. They are very efficient at returning…read morecalls and getting me in for an appointment.

Dr. Dao is the doctor you want. She is in attentive and caring. She takes the time to help you, and…read moreget to know you as a person. She has great bedside manner, and makes you feel comfortable as a patient. This doctor is top notch and will work her butt off to get you answers. Im thankful for her.

Dr Dao will make you feel heard. She is very sweet, informative and understanding. Her MA's are…read moregreat as well!

My experience with Graybill keeps getting worse…read more More than a week ago, I tried to schedule an appointment with my regular primary care physician, whom I've seen for nearly eight years. I was told he had no appointments available until June, so I was scheduled with a PA I had never seen before. On the day of the appointment, I arrived five minutes late because of traffic. The receptionist was immediately rude and said, "You're late." I apologized and explained that I was stuck in traffic. She replied, "Well, they're very strict," and told me to sit down. Two minutes later, she told me the provider wanted to reschedule. I declined and said I would be filing a grievance instead. After I left, someone else from Graybill called me. She was also rude and unapologetic. While I was speaking with her, I had Sharp Health Plan on the other line and merged the calls. When the grievance manager asked whether the office has a grace period for late patients and whether patients are told about each doctor's preferences in advance, she said that policies vary by doctor: some will not see a patient if they are one minute late, some will see a patient if they are 15 minutes late, and some will even see a patient if they are two hours late. She then claimed that patients are always told these policies and are also told to arrive 15 minutes early. That was not true in my case. I never received any reminder or notice telling me I needed to arrive 15 minutes early. I still need medical care and am now left trying to figure out whether I need to find a new primary care provider. What makes this even more frustrating is that Pamela responded to my previous review and told me to call, but she gave me the wrong number. I later got the correct number from my primary care physician's office manager, called it, left voicemails, and never received a return call. Based on my experience, I would strongly advise anyone looking for a new medical group to think twice before choosing Graybill. They strive to provide the worst in patient care quality.

I had my doctors appointment today. Because my primary…read moredoctor was not in yesterday. I saw my great froend Marlene. I like this spot, for Dr. Mallow is my primary doctor.

Dr. Rastle is wonderful! He takes time to listen and explains everything so well. I am completely…read moreconfident in his care. His staff is very efficient and professional. It's so helpful to have a caring provider when you are faced with ill health. Everything turned out just the way he said that it would and I am so pleased with my outcome.

Dr.Rastle has recently become my primary care doctor and he is by far the best doctor I have ever…read morehad!! He is very patient, kind and thorough. I have never had a doctor show me so much respect and really take his time to listen and talk to me. I never have to wait long in the waiting room and the staff is very polite and professional. They always make sure to call me with test results promptly as well. I am very pleased with this doctor and staff, I highly recommend this medical group!!

A great old time Family Doctor skilled in medicine and surgery.read more

I've been trying to see my primary doctor, Dr. Hernandez, since May 18th for bleeding in my brain…read more On the day of my appointment, he left the clinic without informing me. He worked in the morning and left Burrego in the afternoon. I had been in the hospital ICU for brain bleeding, and my neurosurgeon told me to see my primary doctor as soon as possible. After calling Centro Médico Escondido many, many times and not being able to make an emergency appointment, they sent me an appointment via text message without even checking if I could make it that day. Desperate to get my referrals set up, I made it to the appointment. Sadly, Dr. Hernandez left the clinic without canceling my appointment. He works in the morning and leaves in the afternoon. If it was an emergency, the front desk should have called me to reschedule. I have been waiting for a whole month for an emergency appointment. When I called over the phone, I said I would take any doctor available as soon as possible. I am so disappointed with this center. The front desk staff are rude and act like nothing happened. I kept telling her this is an emergency, but she still rescheduled me for next month July 18th!! So, wait time for an emergency appointment is two months in Cento Medico Escondido!! I will definitely change my Burrego.

Just an update. After not receiving a single bill from this office for 3 years, I just got one in…read morethe mail for over $1,000. I'd always ask if I had a copay or owed anything and the front office would just say "if you owe anything they'll bill you" I guess it just takes them a while. I left a message for the manager to call me back, that was last week and surprise surprise, no one's followed up. This place is a total joke.

Dr. Iem and her staff are amazing. I think that her practice is one of the best that I have been…read moretoo.

Dr Stephanie Iem is so compassionate, caring and truly listens. I enjoyed having her as my doctor!…read moreHer office team is also super kind and sweet. Particularly Charlotte! She's very attentive, reliable and warm. Definitely recommend this Dr and her team!

Excellent - quality care. Over 20 years care. Always listens and seems to care about me. Explains…read morethings in layman's terms.

I'm patient of this Docter for more than 10 years me and my husband we are so happy with him he's…read morethe best Docter and his nurses are really sweet I never change this Docter for nobody I recommend him 100%

Dr. Lilley is the best primary care physician I've ever had. He's the Ward Cleaver of doctors! He…read morepatiently listens to everything I have to say (even when I go on about what I've been reading online), lends insight and explains how my body works in a way I can understand. I have seen his NP a couple of times and she has been helpful as well. My husband and I (he only sees patients 18+) are relatively healthy people who only need a doctor for the occasional cough or flu and Dr. Lilley's office is always able to get us in quickly and takes good care of us. When I started to have more chronic issues after the birth of my son, Dr. Lilley has helped me compile the information from the specialists I've seen. And you have to love how he pulls out his iPhone to look up a particular medication that he has a question about! UPDATE: Dr. Lilley is now retired.