Dr Powell is an Outstanding dentist!…read more He has an amazing staff and respects your time. Had a chipped tooth and is an absolute artist.

WANT YOUR MONEY FORSURE. As far as Mr Powell he is an okay dentist. I definitely wouldn't put a 4…read moreor 5 star review. "Hattie" is a very judgmental person, and isn't true to her word. I came in for an emergency dental visit on a Friday for a tooth/gum pain. Mr Powell told me I could have periodontal disease or something stuck in between my gum and tooth.i also had major sinus pressure on the side that hurt of my mouth. Came down to me having a kernel stuck in between my tooth/gum when I went home and flossed and did my daily hygiene properly. Was told by Hattie she would communicate with me by the end of the day with a referred "sinus doctor" whatever that means, to go to... this was Friday. Calls me back at the end of Tuesday (they are close Sat-Mon ) " very employee not patient centered" and told me not to worry we didn't forget about you WITH NO DOCTER INFO GIVEN .when in fact by then I had told her I already had taken care of the sinus infection and was seen by a doctor. So I start feeling better tooth doesn't hurt anymore I go in for my cleaning which I had to schedule myself after getting a treatment plan for my cavities but in fact no cleaning treatment was scheduled. in that plan even though Mr Powell told me what the two causes could be of my tooth/gum pain. (I TOLD THEM I HADN'T SEEN A DENTIST IN YEARS AS WELL) I called back in and was told I would be scheduled for a cleaning when I get my cavity done. So I said why are we waiting till then to schedule a cleaning if it could be infact I have something stuck in my tooth. Cleaning went well as I don't recall her name but was very nice and informative as I hadn't seen a dentist in years. Get one of my cavities done goes fine although I did have a lot of pain hours after the treatment and could barely open my mouth . And this was treatment for one cavity. I go to my next appointment for two cavities everything goes fine until I noticed a week later I have dots on the areas that cavities were done. I call in ask to get seen as I've been brushing for over a week and it still appears to be noticeable . I was seen by Powell and HE SCRAPES THE AREA OF THE TOOTH where the red dots were and asked me if I see it anymore when in fact this was his job to do! I call back when I get home and there are scratch marks all over my tooth and asked Mr Powell as I was transferred to him directly if I was supposed to get a polish because it just didn't look right. I was told there was no scratches on my tooth when how do you tell that to the person that is looking directly at there teeth. I was also told to get a lawyer by Mr Powell himself which I infact will if it comes to find out cavities were done improper or tooth damages were done and cannot be helped. Not to mention I was pretty much judge by most of the staff of my clothing brand that I am partnered with. VERY JUDGMENTAL STUCK UP PRACTICE BE VERY CAREFUL. They take advantage of a naive population. Look at the reviews on yelp. Never judge a book by its cover. I WOULD SAY AVOID THIS PRACTICE IF POSSIBLE.

Nothing but great service from day one! Very professional, thank you to all the staff and…read moreJauscelyn!!

Listen up, folks, my smile's so dazzling since my last visit to Anderson and Zenz that strangers…read morestop me on the street just to bask in its glow! My teeth are basically the eighth wonder of the world now, and I owe it all to the rockstar team at this dental paradise. The vibe? Imagine a spa, a comedy club, and a tech expo had a baby--that's Anderson and Zenz!Tracie at the front desk? A saint! I rolled in a tad late (okay, five minutes, don't judge), and she welcomed me with a smile instead of a side-eye. Then there's Joslyn, the dental hygienist extraordinaire, who cleaned my teeth and took X-rays with such charm I thought I was getting a facial, not a checkup. She's so friendly, I nearly forgot I was at the dentist--almost booked her for my next birthday party!Dr. Zenz? The man's a dental wizard. He walked me through my X-rays and crafted a plan for my pearly whites' future like he was plotting a blockbuster movie. And the tech? Oh, they've got gadgets so slick, NASA's probably jealous. My teeth are sparkling so bright, my friends come over just to stare at them--move over, Hollywood!Thanks to Anderson and Zenz, I'm not just keeping my teeth; I'm flaunting them like a superstar. Book your appointment now, unless you're scared of having too much fun at the dentist!

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I have had a phobia for years, I refused to go back to a dentist. When I went to Kennewick Dental,…read morethey put me right at ease! Warm blankets, TV, Massaging chair. They understood my fear and helped me understand every step of the procedures. I no longer feel like I need to skip the dentist! I would have gone MUCH sooner if I had known it was going to be like this! Staff is wonderful and the dentist was fabulous! Thank you for helping me get a healthy mouth back!

Office staff is great. They work well with people helping with setting up payments, friendly…read moreunderstanding. Dentist pulled a tooth for me, talked with dentist a consult. During our talk he said he had changed denturist. After not listening to dentist, I made a big mistake and went to his old denturist. I therefore believe he has much happier patients that makes every aspect happier. My hat off to his staff and him for enduring the affects of a bad denturist. U

Superb service, experience and professional opinions. skilled staff and provide coordination of…read morecare with other HCPs.

Implants were put in the wrong place. I told the surgeon repeatedly but he said they were fine…read more Also they told me the total cost, which I accepted. After 3+ months of healing, they sent me to a regular dentist for the teeth to be inserted at an additional cost that more than doubled my total!! Plus that dentist told me that the implants were in the wrong place. I had to go through the entire process again--3 to 4 more months. Because the repair was at "no charge" I decided to have it done with them. The surgeon never checked to make sure the top aligned with the bottom. It's been several years and I'm still having jaw problems. My smile is lopsided. All future dental work has to accommodate his mistake. And I tell EVERYONE what happened. Other employees were really nice and professional.

I've had nothing but good experiences at this dental office ! I've always been someone who gets…read morenervous at my dentist appts but Dr. Roach has a way of helping me relax and feel safe every time I'm there which I appreciate ! The whole team is friendly and welcoming and Dr. Roach does excellent work so I highly recommend this office !

Yikes. One and done for me. Weirdest dental experience of my life. Dentist called my old dentist…read moregay. Sat and talked with his assistant about his wife becoming Catholic the ENTIRE time he filled a cavity. Super weird vibe. Gave off... mania. Never going back. Soooo awkward.

I have been going to Ideal for about a year. I love the clean new office, the staff is always so…read morefriendly and so knowledgeable. Last time Amanda even looked up something for me that was unrelated to my visit. Dr. Rowe is terrific. He has built a culture of helpful professionals. I look forward to my next visit!

My wife and I recently moved to the Kennewick area from the west side and were looking for a local…read moredentist. I called Ideal as they were recommended by my Physical Therapist who said she has been going there since she was a teenager. I explained to the receptionist that we had just moved here and were looking for a new dentist and wanted to get our teeth cleaned. The receptionist said, "no problem, we can get you scheduled and taken care of" which she did. I gave her our insurance over the phone so they would have the information for our visit. The call was on October 25th and our appointment was scheduled for October 31st at 1:00 PM. We showed up for our appointment about ten minutes early and, after a short wait, we were taken back for what we believed would be a checkup, X-rays and cleaning. That was not the case. After the routine checkup and X-rays, the dentist came in for a brief consultation and presented his plan for treatment. We were then escorted to meet with the finance person. We were told that our insurance would not accept the treatment done by Ideal and that we were liable for over $800 for the X-rays, exam and consultation. We left in shock. We are both in our mid 70's and on a fixed income. I would have thought that Ideal would have known the issues with our insurance before we came in and would have informed us of what to expect. We went back to our insurance, and they agreed to work with Ideal. We got the cost down to $652.00, still more than we have ever paid any dentist. We did find out, shame on us, that the issue with our insurance is due to the fact we went outside of network. But I still would have thought Ideal would have informed us of this ahead of time. $652,00 and we still didn't get our teeth cleaned.

Cross contamination is always a concern, doctor Davenport doesn't have any respect for patient well…read morebeing or health. The only good thing about this place is it's small and personal. Almost feels underground or illegal.

Everyone is nice! Dentist was great! Very happy with everything I experienced with them. Also they…read moretake my insurance most places will not take. Thank you!