Dr. Paul Barton is awesome!! However, be aware there is a RUTHLESS hygienist who will rip you a…read morepart no matter how good your teeth are. Told me I needed to start brushing my teeth with listerine. Anyways, be aware that there's a wild one there.

I went here to get 2 fillings a few years ago. My teeth didn't hurt before getting them filled but…read morenow one tooth HAS NOT STOPPED hurting since I got it filled at this horrible office. Serious pain anytime I take a breath, any time I drink or eat something cold. The dentist did not have any empathy about my fear of needles. The numbing shots were so painful I was IN TEARS after. And I can handle pain. I gave birth with no epidural. They did a shotty job on a tooth that didn't even hurt. I'm honestly questioning if I really DID have a cavity. They probably over diagnosed me just to make money. And literally zero follow up care or instructions for what to do after. I am so mad I ever went to this stupid office. Jacked up a perfectly healthy tooth and it's been sensitive for 4 years now. DONT GO HERE!! Also the receptionist was so rude. Wouldn't give anyone the time of day.

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

To be honest, though Dr. Barton lacks in personality (he once told me to shhhhh....literally after…read moreasking a question that couldn't be answered by a nod and making me feel bad about it and of course, I'm thinking, don't ask me a question and then scolding me for trying to answer it to be polite, yikes) Anyway, he's an amazing Dentist and it's the best crown I have ever received. HE does deserve a full five stars, based on his work and craftsmanship and that is all I ask for, I'm not here to make friends with him. But today I was super upset, which is why there's three and not five stars: My daughter has now reached the age where she's no longer on my dental insurance and even though I was extremely clear on where we are, I was told by the front receptionist that she absolutely cannot do this appointment without having the "very important, super expensive full spectrum x-ray". Coming to find out, that is absolute BS. My daughter's teeth are perfect, she's not cavity prone and knowing that the receptionist who tried to book this expensive appointment is fully aware of all those details. Knowing that as well that there is not insurance or much of it, that should've never been "sold" to me, especially given the fact that I told her we no longer have insurance for her. I wanted to get her one more good dental check up before she moves to Seattle and we don't know how long it will be for her to find a good dentist there. So don't take me wrong. Dr. Barton, as far as his work and skills, is amazing!!!! But I am shocked and sad, his receptionist/ appointment maker is so incompetent and non caring. When I got home and I talked to my insurance, they actually called her themselves while I was on hold, to find out that yes, there are benefits paid from the regular insurance. As I tried to tell her, that I think they would. Sad that she insisted the appointment couldn't be w/o that extra expensive x-ray, that our insurance wouldn't cover anything, etc.... So in a nutshell. I am outraged. You need a great dentist, Dr Barton is still your guy (I do not want to add insult to injury). If you need your teeth cleaned, his dental assistants are amazing (I am sad I can not remember the name of mine because she is soooo good and thorough). But boy, if you need an appointment, just be sure you are not sold on services you don't need. Greed is a sad betrayer. I am very disappointed and at this time grateful for my insurance (GEHA) for straightening the front desk person out. For that she made me feel I could not book this appointment for my kid w/o the (Not needed $300) x-ray!!!! OUTRAGED

As someone with HIGH dental anxiety, I was very nervous about trying a new dentist after moving…read morefrom Seattle. After a handful of negative experiences at different dental offices, Dr. Warner and his team were a breath of fresh air! They explained the procedure I would need, reassured me, and took time to make sure I was doing okay at each step of the procedure. It was a three hour root canal and Dr. Warner was present for all of it, taking off the dental dam when it was possible so I could rest my jaw during such a long procedure. Honestly, after a long history of dentists, this team is the best of the best! I highly recommend especially if you suffer from anxiety like I do! Thanks Dr. Warner and Lifetime Dental!

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

I made an appointment with them after not having seen a dentist in years and the hygienist…read moreespecially was such a kind caring person. They all made extra sure I was comfortable and doing ok and even though I know my teeth are not doing great, there was no judgement, just care.

I had a small cavity in a crowned tooth. The first appt I had, there were x-rays taken. I had just…read morehad my teeth cleaned and had multiple x-ray s. Apparently the extra x-rays were for my insurance. I really like Dr. Maxfield and the staff. I thought it took longer with my tiny cavity than when I'd had a root canal. They did have to go through my crown and take it off, order a new one. Today I was early and had to wait 35 minutes which is very unusual. We have been loyal clients for many years. I do recommend their practice if asked.

I've had nothing but good experiences at this dental office ! I've always been someone who gets…read morenervous at my dentist appts but Dr. Roach has a way of helping me relax and feel safe every time I'm there which I appreciate ! The whole team is friendly and welcoming and Dr. Roach does excellent work so I highly recommend this office !

Sam is great. She made me feel so comfortable and was encouraging. Dr. Roach is so funny and…read moreengaging. He is able to make the dental procedure relatively comfortable.

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I have had a phobia for years, I refused to go back to a dentist. When I went to Kennewick Dental,…read morethey put me right at ease! Warm blankets, TV, Massaging chair. They understood my fear and helped me understand every step of the procedures. I no longer feel like I need to skip the dentist! I would have gone MUCH sooner if I had known it was going to be like this! Staff is wonderful and the dentist was fabulous! Thank you for helping me get a healthy mouth back!

They were professional and friendly. I was at ease there. I would recommend them due to the fact…read morethat they can schedule you quickly.

Fantastic staff. Dr was great. I had a few cavities filled and it was faster and much easier than I…read moreanticipated.

If I focus strictly on the quality of the dental work itself, I was satisfied. Unfortunately, my…read moreexperience with this office was overshadowed by serious concerns about their business and billing practices. Several months after my treatment, I was contacted and told that my insurance had denied the claim and that I now owed over $1,200 in additional charges, on top of the $700 I had already paid as a copay. After investigating with my insurance carrier, I learned that the denial occurred because the office failed to obtain a required prior authorization. Under the provider's contract with my insurance, for the procedure I received, my patient responsibility was $0. In other words, I did not legally or contractually owe anything beyond what insurance covered. Despite this, the office aggressively attempted to collect additional payment from me. Because my patient responsibility was zero, the $700 I paid was an overpayment that was only refunded after continued dispute. According to my insurance carrier, these collection attempts constituted a violation of the provider's contract. It was deeply troubling to be pressured to pay for a mistake that was not mine. I carry insurance specifically to avoid situations like this, and it is unacceptable for a provider to shift their administrative errors onto patients. While the clinical care was fine, I cannot recommend this office due to its handling of billing issues. Patients should be able to trust that insurance is processed correctly and that they will not be pressured into paying charges they do not owe.

I went in for my first root canal and I was anxious but the staff made me feel comfortable. They…read moreoffered me a blanket and a neck pillow. I was also given noise canceling headphones with music to listen to while it was going on. It only lasted 20 minutes. I was in and out of there in an hour.