Only because she didn't accept my insurance which is a large well-known company so I was…read moredisappointed.

She was very kind to my 88 yr old sister who was very rebellious . She was actually able to…read more"remove" a periodontally involved molar without too much resistance ( lol) Btw I'm a practicing orthodontist, so can appreciate a good person( Dr Hefner)!

Amazing !!!!!!!!! I have major anxiety with going to the Dentist…read more this practice, from the office staff to the Doctors were truly awesome with me. Clean office and so professional thank you so much. Sharon Doogan.

The biller Nicole isn't upfront about what you will be paying out of pocket until you've had the…read moreprocedure done. She's rude, rolls her eyes, always places blame on the patient. Unprofessional is an understatement! The dentist isn't necessarily good or bad. The rest of the staff is very nice but when the biller has an attitude such as this one it just makes for a huge headache. Many others have said the same on Google etc etc.

I'm a chicken at the dentist! The entire staff at gentle dental is sooo relaxing and comforting! My…read moreanxiety disappeared the minute I sat in the chair. They're wonderful!! Very thorough and experienced and went over my options for my tooth issue. I don't have dental insurance and they offered a discount, which was a great relief! I HIGHLY recommend gentle dental for all the chickens out there lol. You'll leave, like I did, saying "I don't know why I was so nervous!"

the most patient dentists and receptionists! i havent gone in a bit after my prior provider left…read morethe practice but after seeing another practice its night and day. gentle dental was fantastic with my dental anxiety

Stopped in for my first appointment last week. This is one of the few dentists who accept my…read morecrappy insurance plan, so my expectations were low. The spot started out a little rough. They had put me in for the wrong date when I'd called to schedule it. But, due to a cancellation, they were able to see me when I came in anyway. The front desk person was not as welcoming as at my regular dentist, and my cleaning was not as thorough. The equipment was old, but at least it was clean. The biggest turn-off was hearing the hygienists and dental assistants gossiping in the hallway outside my exam room--super unprofessional. This was definitely a more ghetto dental office experience than I am used to, but I suppose you get what you pay for.

horrible unprofessional front desk service. Rude and discourteous not once but last year too!…read moreCanceled appointment and will never take our little girl back, furthermore suggest that if you had a "good" experience consider yourself lucky because bad tendencies are usually sporadic and you received a level of satisfaction that should remain consistent throughout. The front door is the face of an office and if this is how #WisdomTooth @ 6040 Jericho Turnpike, Commack, NY 11725 acts then SHAME ON THEM for promoting such poor care. #customerservice101

They have been kind and accommodating when caring for my elderly father. When their elevator was…read morebroken one day, the dentist and assistant came out to the car The dentist answered all my questions and explained our options. Communication and appointment reminders are good. They are also open on Saturdays. Would recommend them without hesitation.

Definitely top of the line, There compassionate tender .. they listened to what kind of problems…read moreyou May have They give you great advice Very one in the office are great . A very clean office

Dr C. Was nice and the root canal wasnt that bad. First time there. They said they had my ins. Info…read morefrom my regular dentist when i came in. Checked to make sure Dr was in network and the root canal was covered. Paid the $100 at the time of service that i owed. A month or so later i started receiving harrasing emails & text messages saying i owe over $1k! Called my ins co. They never even receieved a claim. Called the smilist and the woman was rude! Work on your people skills. If you're not sympathetic to this type of craziness you shouldnt be answeing phones. She claims the claim was sent on day of service and it will be resent but the bills won't stop. Why? Why do i have to be harrased about a bill i will not owe. I am very disappointed and will never go back there.

I had two appointments here, one cleaning, and one filling…read more The cleaning seemed to be very thorough but it was painful and i was not a fan of the technique where the hygenist picks at your gums to see if they bleed. my teeth hurt for weeks after this. there is also a big push to get invisalign here so they will ask you about it no doubt multiple times. their phone message system doesn't seem to be coordinated with their online check in system so even if you provide your health and insurance information beforehand, you will probably still receive texts daily leading up to the appointment telling you that you haven't. As far as the filling procedure itself it was painless and the dentist was very accommodating, however it seems like the office is a little busy at times and they are pushed to cut corners. there were several interruptions while my filling was being done by other staff members inquiring about how much longer it was going to take. In the end it seems like my filling was rushed because it was very rough and protruded to the point that it was pressuring the adjacent tooth and caused sharp pain. I ended up having to get it fixed about a week and a half after while i was on vacation. Overall I would say this is not a bad office but you need to be aware and always advocate for yourself. If something feels wrong, tell them otherwise they will gladly send you off.

Dr. Feigelson is an incredible cosmetic and general dentist. Him and his staff make going to the…read moredentist a truly enjoyable experience. I have had many procedures done at his beautiful and clean office, and I cannot recommend him enough.

Went to this office on a few recommendations. Very nice atmosphere. My cap fell off and I needed…read moreit reset. The nurse or assistant was so nice, but the dentist has zero personality and when I left I realized he chipped my cap while he drilled the back of it because he said it would feel better (bite) He glued the darn thing in wrong and it's crooked. Now I've been trying to listen it back up so I can go to another dentist with more experience. Ugh! I don't recommend him I'm sorry.

Avoid this dentist at all costs. I went as a new patient for a cleaning and I felt him aggressively…read moredigging into an existing filling and after X-rays was told I had 6 cavities that needed work. No shock that 2 weeks after my cleaning, the filling on the tooth that he was intentionally trying to damage popped out (I've never had an issue with this tooth prior to this visit). I left that office knowing I'd never return, went for a second opinion even redid my X-rays only to find I had NO CAVITIES. But did have to repair the tooth he intentionally damaged. This was a few years ago, I have since left NY but it's very concerning that this man is still an active dentist so I wanted to share my experience in hopes it helps people avoid this place

A dental implant I got done here keeps popping off when I chew on left side. Like physically in my…read morehands I payed 7,000 for two implants out of pocket to be left with an implant that pops out. This doctor always had an attitude every time I went. I was told to floss more. Do not come here for implants or root canals. I went somewhere else to find out how bad be messed me up. I'm so sad I can't afford to get it fixed right now they have to redo everything. Update- my dentist found out Dr. Yu used a crown instead of giving me two implants to profit with the implants wow

I was having some severe molar pain about a month ago, just prior to a family trip I was getting…read moreready to take. I was referred to Dr. Grillo for an evaluation through friends and am ever so grateful for the recommendation. I was a new patient, and experiencing pain over the weekend. Dr. Grillo was able to squeeze me into his busy schedule and took me right away on a Saturday afternoon, nonetheless! After my initial consultation, and describing the pain I was experiencing. He conducted several x-rays to determine cause of pain, although he already had a good idea before even seeing x-ray. The x-ray and Dr. Grillo's expertise, determined that I had an abscess on a molar in which a root canal was previously done. Though, Dr. Grillo is not an Endodontist, he knew exactly the course of treatment I needed to remove the infection and pain. He prescribed antibiotic for several days and advised me to follow up with Endodontist in the area. The antibiotic he prescribed, was literally a miracle drug! Within days, my pain was gone , infection gone and I was Able to go on my family vacation with no pain!!! I didn't follow-up with Endodontist, and now a month later, I am still OK, no recurring pain! I am every so grateful for his knowledge, expertise and professionalism for taking me on the spur of the moment and treating me so accurately! Also, the office is exceptionally clean and staff is so nice and friendly! Everyone was very accommodating and professional! Looking forward to returning again, and I don't often say that about dentist visits! Thank you again Dr. Grillo and staff!

Stay away at all costs... Your partials or bridges are only as good as the mold that is taken/ and…read moreguess who took mine? the receptionist. stay away from all

Poor employee interaction. Lack of training on behalf of employees. A lot of errors pertaining to…read morethe hiring process. Acknowledging mistakes only by offering apologies.