I have been seeing Dr Helfner for 26 years and have followed her from when she just started in a…read moreclinic to her well established office in Commack. Her office is always clean and she cares about the esthetics. Her staff is always very nice whether in person or on the phone. Dr Helfner is not an alarmist and is very caring. She does what she has to do in order to ensure an optimal outcome. She listens to your concerns and genuinely cares. I trust 100% of what she says in regards to my teeth. 26 years later and she has never steered me wrong. I've met Dr Curro a few times and also the hygienists and I have nothing but good things to say. If you aren't a patient yet, you really should go. Shoutout to Doreen who is always great to talk to. They have pretty good hours that I can make work around my busy schedule; nights and weekends. The parking lot can definitely get pretty packed at times but that would be my only slight issue. Overall, I definitely recommend this practice and Dr Helfner. I felt very safe going there during a pandemic. They took the proper precautions to keep everyone safe.

Only because she didn't accept my insurance which is a large well-known company so I was…read moredisappointed.

Amazing !!!!!!!!! I have major anxiety with going to the Dentist…read more this practice, from the office staff to the Doctors were truly awesome with me. Clean office and so professional thank you so much. Sharon Doogan.

the worst ever. i didnt even make it the appointment. the unprofessionalism, nastiness and spamming…read morephone calls was insanity. highly recommend u stay far away from this place

I'm a chicken at the dentist! The entire staff at gentle dental is sooo relaxing and comforting! My…read moreanxiety disappeared the minute I sat in the chair. They're wonderful!! Very thorough and experienced and went over my options for my tooth issue. I don't have dental insurance and they offered a discount, which was a great relief! I HIGHLY recommend gentle dental for all the chickens out there lol. You'll leave, like I did, saying "I don't know why I was so nervous!"

the most patient dentists and receptionists! i havent gone in a bit after my prior provider left…read morethe practice but after seeing another practice its night and day. gentle dental was fantastic with my dental anxiety

Stopped in for my first appointment last week. This is one of the few dentists who accept my…read morecrappy insurance plan, so my expectations were low. The spot started out a little rough. They had put me in for the wrong date when I'd called to schedule it. But, due to a cancellation, they were able to see me when I came in anyway. The front desk person was not as welcoming as at my regular dentist, and my cleaning was not as thorough. The equipment was old, but at least it was clean. The biggest turn-off was hearing the hygienists and dental assistants gossiping in the hallway outside my exam room--super unprofessional. This was definitely a more ghetto dental office experience than I am used to, but I suppose you get what you pay for.

horrible unprofessional front desk service. Rude and discourteous not once but last year too!…read moreCanceled appointment and will never take our little girl back, furthermore suggest that if you had a "good" experience consider yourself lucky because bad tendencies are usually sporadic and you received a level of satisfaction that should remain consistent throughout. The front door is the face of an office and if this is how #WisdomTooth @ 6040 Jericho Turnpike, Commack, NY 11725 acts then SHAME ON THEM for promoting such poor care. #customerservice101

They have been kind and accommodating when caring for my elderly father. When their elevator was…read morebroken one day, the dentist and assistant came out to the car The dentist answered all my questions and explained our options. Communication and appointment reminders are good. They are also open on Saturdays. Would recommend them without hesitation.

Definitely top of the line, There compassionate tender .. they listened to what kind of problems…read moreyou May have They give you great advice Very one in the office are great . A very clean office

I had two appointments here, one cleaning, and one filling…read more The cleaning seemed to be very thorough but it was painful and i was not a fan of the technique where the hygenist picks at your gums to see if they bleed. my teeth hurt for weeks after this. there is also a big push to get invisalign here so they will ask you about it no doubt multiple times. their phone message system doesn't seem to be coordinated with their online check in system so even if you provide your health and insurance information beforehand, you will probably still receive texts daily leading up to the appointment telling you that you haven't. As far as the filling procedure itself it was painless and the dentist was very accommodating, however it seems like the office is a little busy at times and they are pushed to cut corners. there were several interruptions while my filling was being done by other staff members inquiring about how much longer it was going to take. In the end it seems like my filling was rushed because it was very rough and protruded to the point that it was pressuring the adjacent tooth and caused sharp pain. I ended up having to get it fixed about a week and a half after while i was on vacation. Overall I would say this is not a bad office but you need to be aware and always advocate for yourself. If something feels wrong, tell them otherwise they will gladly send you off.

Like most people, going to the dentist isn't my favorite, but I understand it's an essential part…read moreof maintaining good oral hygiene. My hesitation comes from a past experience where a dentist tried to pressure me into unnecessary treatments, using scare tactics to justify extra charges. That experience left me feeling uneasy about dental visits, but I still recognize how important they are for overall health. With that being said, HERE WE GO: Front desk - 4/5 - they said there was an issue with my insurance. I told them there wasn't and it was the same. They insisted I had to pay out of pocket for my cleaning. I assured them this was incorrect (I only booked the appointment because I had two cleanings for free per year from my insurance). The gentleman at the front desk checked again and again, realized something wasn't "coded" correctly (I don't know what that means), and told me the appointment was covered by insurance. I was considering giving 1 stars because of this, but the fact that he stuck with it and figured out the issue was assuring. The whole thing only took about 5-10 minutes of awkward haggling, but we got there. (I think this issue probably could have been rectified beforehand. Please check my insurance BEFORE I come to let me know there is some issue, no?) Hygienist - 5/5 - I think she could tell I didn't want to be there. I had my headphones on and grimaced every time she went into my mouth. She was courteous, efficient, and I know she did a good job because my mouth definitely felt cleaner afterwards. Doctor - 0/5 - This is where it gets weird. After the hygienist finished, she told me I have to wait for a check in with the doctor. After waiting what feels like an unnecessary 15-20 minutes, the doctor comes in. This is how the conversation goes: Dr. Rob: Hello, what nationality are you? ME: ? ? ? Dr. Rob: Where are you from? ME: I am from here. (this is true. I was born in NY. Nothing else matters) Dr. Rob: (doesn't get the hint, I don't feel like discussing pedigree) (insists) No, where is your family from? ME: South America. Dr. Rob: (continues prying) Ok. What do you do for work? ME: (Please just tell me my teeth are fine so I can GET OUT OF HERE) Law. Dr. Rob: Nice, either you're doing well for yourself or you have a lot of debt? ME: ? ? ? (I'm being pranked right?) *Note for the next part. I have a bridge in the back left of my mouth that was put in when I was like 20. I am now 37. My first visit, I asked if it should be removed, and was told, "If it isn't broken, don't fix it." Dr. Rob: Well, I don't know if you have a cavity where your bridge is. ME: ? ? ? Dr. Rob: I can't see under the bridge, so I don't know. ME: What does that mean? Dr. Rob: You might need a root canal. ME: ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ME: DO I NEED A ROOT CANAL? Dr. Rob: I don't know, you might. ME: WHAT DOES THAT MEAN? Dr. Rob: I can't see under the bridge, it looks cracked. Do you have any sensitivity. ME: No. Listen, I haven't had a cavity in over 10 years and I have zero sensitivity anywhere in my mouth. Dr. Rob: (jabs his fingers about my mouth) Does it hurt when I do that? ME: No. If I don't have any sensitivity, do I need to do anything? I'll let you know that I don't want to do anything unless absolutely necessary (BECAUSE I HATE COMING HERE) Dr. Rob: No, if you have sensitivity, come back. ME: Thanks!

Dr. Feigelson is an incredible cosmetic and general dentist. Him and his staff make going to the…read moredentist a truly enjoyable experience. I have had many procedures done at his beautiful and clean office, and I cannot recommend him enough.

Went to this office on a few recommendations. Very nice atmosphere. My cap fell off and I needed…read moreit reset. The nurse or assistant was so nice, but the dentist has zero personality and when I left I realized he chipped my cap while he drilled the back of it because he said it would feel better (bite) He glued the darn thing in wrong and it's crooked. Now I've been trying to listen it back up so I can go to another dentist with more experience. Ugh! I don't recommend him I'm sorry.

Dr. Z is great. He pays great attention to his patients and takes care of minor issues before…read morebecoming a major problem. His office staff are also courteous , and professional.

Dr Z. is awesome. He is thorough and takes his time. He and his staff are very pleasant. The office…read moreis clean and everyone is friendly and accommodating.

I was having some severe molar pain about a month ago, just prior to a family trip I was getting…read moreready to take. I was referred to Dr. Grillo for an evaluation through friends and am ever so grateful for the recommendation. I was a new patient, and experiencing pain over the weekend. Dr. Grillo was able to squeeze me into his busy schedule and took me right away on a Saturday afternoon, nonetheless! After my initial consultation, and describing the pain I was experiencing. He conducted several x-rays to determine cause of pain, although he already had a good idea before even seeing x-ray. The x-ray and Dr. Grillo's expertise, determined that I had an abscess on a molar in which a root canal was previously done. Though, Dr. Grillo is not an Endodontist, he knew exactly the course of treatment I needed to remove the infection and pain. He prescribed antibiotic for several days and advised me to follow up with Endodontist in the area. The antibiotic he prescribed, was literally a miracle drug! Within days, my pain was gone , infection gone and I was Able to go on my family vacation with no pain!!! I didn't follow-up with Endodontist, and now a month later, I am still OK, no recurring pain! I am every so grateful for his knowledge, expertise and professionalism for taking me on the spur of the moment and treating me so accurately! Also, the office is exceptionally clean and staff is so nice and friendly! Everyone was very accommodating and professional! Looking forward to returning again, and I don't often say that about dentist visits! Thank you again Dr. Grillo and staff!

Stay away at all costs... Your partials or bridges are only as good as the mold that is taken/ and…read moreguess who took mine? the receptionist. stay away from all

Poor employee interaction. Lack of training on behalf of employees. A lot of errors pertaining to…read morethe hiring process. Acknowledging mistakes only by offering apologies.