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Hacienda Motors

3.0 (2 reviews)

Services - Hacienda Motors

Junk vehicle removal

Winch-out service

Vehicle towing

Hacienda Motors Towing Photos

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8 years ago

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7 years ago

been doing business with them for years. awesome group of people.always a fair deal. excellent service.

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Gilberts Body Shop & Wrecker Service

Gilberts Body Shop & Wrecker Service

(2 reviews)

Very nice people. Communication could have been better. My SUV went in to have the windshield and…read morerear taillight fixed due to a hail storm. It was a short notice place since I was only in town for a week. My insurance company recommended them out since all the surrounding shops could not complete the street legal portions on my car any faster. The actual service I was not 100% satisfied with. Unfortunately due to timing I did not have the time to fix the problems or voice my frustrations. The windshield was replaced but you could see how sloppy they were when taking the broken windshield out. (See pics). On top of the scratching of vehicle the wipers now scrape do to the over torquing of my blades. My caps to the bolts of my wipers were not on there and I had to go back for them. Lastly you could tell nothing was put down to protect the inside of my car. Their were footprints everywhere and even a few glass shards remaining. I would not recommend this place.

If i could give them 0 stars i would! This is by far the worst company i have EVER Had to deal…read morewith. They tell you your vehicle will be ready on a certain day, then turn around and say they aren't finished! Their customer service is terrible and they never seem to be able to answer their phones! I had them look at my vehicle because i was having front end issues. I asked them to diagnose and fix the problem. As i am aware they are a "body shop" but they assured me they could look at it and fix it! Well they diagnosed a few things but they didn't finish diagnosing the problem (which should have been very plain to see) and it ended up costing me another $800 to fix and almost my life! I will NEVER go back there nor recommend it to anyone!

Alamo City Towing - Double tow option available

Alamo City Towing

(17 reviews)

An Unexpected Joyride in the World of Towing…read more Let's be honest: no one "plans" to need an emergency tow truck. But if you're going to be stranded, stressed, or stuck in the unforgiving heat of San Antonio, you'd be lucky to end up in the hands of Alamo City Towing. My experience with this company was nothing short of exceptional--and not just "for a tow company," but by any standard of customer service. Take your pick... really any company should operate this way. After submitting a Yelp request, I received a response in what felt like mere seconds. Honestly, I wasn't sure if I'd summoned a towing sorcerer, Yelp was on point or just encountered a business that actually cares about being efficient in 2025 (I know rare like a blue steak - if ya know ya know). Within 30 minutes, they had picked up the vehicle in San Antonio and were already on their way to Boerne. The drop-off you ask? Smooth, fast, and dare I say--record-breaking. Throughout the whole process, communication was constant and not in an overbearing way, but in a "hey, we've got you covered" kind of way. I always knew where the vehicle was, what was happening, and when to expect each update. They gave me an instant quote over the phone before we agreed to anything, which matched the final charge exactly -- save for a modest $6 service fee because I used a credit card (which they explained clearly upfront). There were no hidden fees, no last-minute surprises, and no cryptic breakdown of charges. Professional? Absolutely. Efficient? Without question. Pleasant? Somehow.... yes. Here's the quirky part: if life ever throws you the kind of curveball where your car ends up immobile and your day feels like it's going off the rails, Alamo City Towing is the rare kind of company that can turn one of the more stressful chapters into something... almost enjoyable. Because when you're down on your luck, it helps to have a someone, anyone that can make a necessary evil like towing your broken vehicle to be more like the roadside rescue squad you didn't know you needed. Other companies take note. There is a competitor in town and they have set the bar really really high.

Quick and accurate responses. They responded to my inquiry within 5-10 minutes and sent a tow truck…read moreto my location within the hour. The drive was friendly and efficient at loading my vehicle up and professionally transporting it to it's destination. All the other businesses have yet to respond to my inquiry and Alamo City Towing already completed the job! Their prices were also verrry reasonable. I was expecting to pay almost double what they charged me. Highly recommend this company to anyone needing their services.

Hacienda Motors - towing - Updated May 2026

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