We were traveling through and got a flat on our trailer. It appears too much trouble so we were…read moreturned away.

Well just when things looked grim I take a chance and go to Andy's. I'm a single father of two…read moregirls and a medically retired Veteran from the Army who was had to evacuate our town of Nederland tx due to hurricane laura. I'm not prepared for emergencies financially so it was hard to leave. In the mist of it I wanted to get my girls home safe and sound, I needed a oil change and tires replacement. I'm from uvalde so that's why we came here. As I go to pay the man behind the counter said your good and as I ask how much he says, " your good". I say, "how much". And he says,"nah y'all are good be safe". I had to leave quick because I got goose bumps and I got a lump in my throat. Thank you very much God bless y'all.

5 years ago had decent fast purchase. This time had an unpleasant experience. I guess I depends…read moreon the sales person and the vehicle. Please have an outside tech inspect the vehicle and dont get pushed into anything by a sales person.

We purchased a 2019 Ford Mustang and was told it was 4.5 - 5.0 rating. Griffith said they looked…read moreand checked this car out and agreed it was that great of car. Less than 2 weeks we had to have the short block and other engine parts replaced. We originally thought 2 days after buying it that it needed a tune up but when the car stalled on freeway we knew it was something serious. Took to another Ford Dealership and they gave us a list of what was wrong. They said there is no way anybody looked at this car or they would know engine problems. We called Griffin and explained what was told to us and after $6,000 worth of repairs Griffin said they would make good on this car. They would repair other things we discovered, etc. They would call the dealership that certified the car and get some of our money back. We have called for over 2-1/2 months weekly and sometimes twice a week trying to get some communication. Never a return call no communication at all. We left my husband and my numbers. Left so many voice messages. Nothing. This was not an inexpensive car. We have come to the conclusion they are blowing us off. They got their money and their word does not hold true. We feel cheated and are very sad as we really liked the people there until we could not trust them. Please get everything in writing if ever buying a car from them.

Completely unprofessional staff and service. I had a family member treated very rudely and accused…read moreof "running their mouth" for wanting to telling friends and family of the company's bait and switch. They originally quoted a different price for a windshield replacement and got angry at my family member when he went to pick up the vehicle. The rude and incompetent owner raised the price after the invoice was already written. We agreed to pay anyway as to not cause a scene. He proceeded to call and text my family member only accuse him of running his mouth when he expressed his concern for the bait and switch tactic. The text from the owner stated that he didn't need our business. Its unfortunate that this company represents Uvalde. My family asked the owner to stop contacting him and to delete his number, but the owner continued to harass through another text. We eventually had to block the owners number. The owner is named Miguel, and he has no business trying to run a business. We will be sure to spread the word about this incident and urge others in our small community not to give Miguel and his company any business. This lack of professionalism is unfortunate. I would give negative stars if I could.

Brought my car here for some body work after being in an accident. These guys are the best! They…read morewent above and beyond to get my car looking great again. Definitely recommend.

completely incompetent service department and management. i…read moredrove my truck in for service and was told that the problem was too complicated and that their mechanic and service department were uncomfortable to even diagnose the vehicle. i was told that i would need to have my vehicle towed in-order to pick it up , after i had driven it there. they said they had to push it into the service bay. i told them i drove it in wtf ? i had them bring me a jump box and i started it and drove if off the lot. they were too stupid to check the battery , boost start it , and complete a diagnostic. and the branch manager is too incompetent to manage the mechanics and service department and still says that a completely stock truck that i purchased factory re-certified is too complicated and that its somehow ok that their manufacture certified service department is too "uncomfortable" to jump the battery on a completely stock vehicle and diagnose a different issue , after i drove it onto the lot. and they charged me $730 to do absolutely nothing incompetence , theft by deception , false advertisement of having manufacture certified service , negligence , and absolute zero accountability. things were stolen out of my truck including tools - and that makes zero sense because they dont know how to use tools to do so little as jump a battery. the manager and the service department are thieves and liars . if you are capable of jumpstarting a vehicle you are more qualified to work on vehicles than this dealer is , what a frickin joke . wtf

Bought my car in 2014 and was very satisfied with the customer service I received. Everyone treats…read moreyou like family! My salesman Abel was very and i repeat very patient with me.

Thank you to the Garcia's brothers team for putting us back on the road fast. We were heading to…read moreGarner State Park..and our RV tire dropped in pressure really fast. The tire valve was bad, luckily not a blowout but they were able to get us in and out pretty quick and at a reasonable price! We appreciate it and thankful for honest, small town Texans.

These guys rock! Have had scheduled maintenance and oil changes on my wife's Subaru and will do…read morethe same on my Jeep when time comes. Honest professionals!