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Uvalde Chevrolet

4.0 (1 review)
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Auto brake repair

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Auto World Uvalde

Auto World Uvalde

(1 review)

I bought my vehicle from them in August 2021. At first they were real friendly, doing what they…read morecould to make a sale. Please drive the vehicle up to the speed you usually drive and a little faster. I say this because the vehicle that I bought from them did not come with the original key and I was limited to 80 MPH on the freeway. This took me by surprise and a couple of times I could not keep up with the flow of traffic on the freeway in San Antonio. This is a major safety issue that I didn't notice until I got on the freeway. I noticed they don't let you talk much and they talk talk talk until it's time to sign. Nicest as they can be. After signing for the car, 2 weeks later it shuts down and overheated without warning. This is within a 2 week period of signing for the vehicle. I contacted AutoWorld and since the contract wasn't fully off their hands, Autoworld paid for the vehicle to be fixed at Cantu Motorsports in Uvalde. After receiving the car back the same day, it broke down again about a week later going up the hill in Castroville, TX at 9PM at night. With oncoming traffic and traffic behind me I made an emergency U turn like the cops do and coasted us down the hill and with enough speed I made it to the gas station. with the car in neutral and parked. That could've been worse. I called the "FOREVER WARRANTY" and they were suppose to provide a towing service. What they don't tell you is that you pay out of pocket and don't get reimbursed. So I had it towed to the nearest Ford dealer per the "FOREVER WARRANTY" instructions and complained to the dealer which the General Manager reimbursed me out of frustration. Speaking of the General Manager, he likes to flash his money in front of customers. The Ford Dealer must submit a diagnostic report to the "FOREVER WARRANTY". All the while I'm thinking I'm gonna get a rental. Nope! You get a rental after the diagnostic is sent to the "FOREVER WARRANTY" AND the warranty company must accept it, then you get a rental. The Ford dealer was so backed up they reported the diagnostics a month and a half later and still no rental. The vehicle needs a new engine as per the diagnostics from the Ford Dealer. The warranty company has a rule that says if the vehicle was purchased within 4 months and less than 4K miles and less than 4 payments, they are not responsible for the repairs. I contacted AutoWorld in Uvalde and they have not done anything to get the vehicle to their service dept in Eagle Pass. I have been without a vehicle of any sort since the incident. I bought this car in August and it's now November. I call almost everyday to get a status and I keep getting the secretary telling me to leave a message and they will call me back in a couple of minutes. That's 2 weeks of leaving a message and no call back. Since the diagnostic was sent to the warranty and AutoWorld. If you're thinking this is covered by the Lemon Law it is not. Lemon Law only covers new purchased vehicles. Also when you buy a vehicle from them, don't be dumb like me and let them lie about your information to the bank so they can make a sale. They've sold many cars and I keep hearing bad things. I should have listened.

Griffith Ford Uvalde - Me with my new ride!

Griffith Ford Uvalde

(12 reviews)

5 years ago had decent fast purchase. This time had an unpleasant experience. I guess I depends…read moreon the sales person and the vehicle. Please have an outside tech inspect the vehicle and dont get pushed into anything by a sales person.

We purchased a 2019 Ford Mustang and was told it was 4.5 - 5.0 rating. Griffith said they looked…read moreand checked this car out and agreed it was that great of car. Less than 2 weeks we had to have the short block and other engine parts replaced. We originally thought 2 days after buying it that it needed a tune up but when the car stalled on freeway we knew it was something serious. Took to another Ford Dealership and they gave us a list of what was wrong. They said there is no way anybody looked at this car or they would know engine problems. We called Griffin and explained what was told to us and after $6,000 worth of repairs Griffin said they would make good on this car. They would repair other things we discovered, etc. They would call the dealership that certified the car and get some of our money back. We have called for over 2-1/2 months weekly and sometimes twice a week trying to get some communication. Never a return call no communication at all. We left my husband and my numbers. Left so many voice messages. Nothing. This was not an inexpensive car. We have come to the conclusion they are blowing us off. They got their money and their word does not hold true. We feel cheated and are very sad as we really liked the people there until we could not trust them. Please get everything in writing if ever buying a car from them.

Cecil Atkission Motors

Cecil Atkission Motors

(2 reviews)

completely incompetent service department and management. i…read moredrove my truck in for service and was told that the problem was too complicated and that their mechanic and service department were uncomfortable to even diagnose the vehicle. i was told that i would need to have my vehicle towed in-order to pick it up , after i had driven it there. they said they had to push it into the service bay. i told them i drove it in wtf ? i had them bring me a jump box and i started it and drove if off the lot. they were too stupid to check the battery , boost start it , and complete a diagnostic. and the branch manager is too incompetent to manage the mechanics and service department and still says that a completely stock truck that i purchased factory re-certified is too complicated and that its somehow ok that their manufacture certified service department is too "uncomfortable" to jump the battery on a completely stock vehicle and diagnose a different issue , after i drove it onto the lot. and they charged me $730 to do absolutely nothing incompetence , theft by deception , false advertisement of having manufacture certified service , negligence , and absolute zero accountability. things were stolen out of my truck including tools - and that makes zero sense because they dont know how to use tools to do so little as jump a battery. the manager and the service department are thieves and liars . if you are capable of jumpstarting a vehicle you are more qualified to work on vehicles than this dealer is , what a frickin joke . wtf

Bought my car in 2014 and was very satisfied with the customer service I received. Everyone treats…read moreyou like family! My salesman Abel was very and i repeat very patient with me.

Uvalde Chevrolet - autorepair - Updated October 2026

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