I spoke with Chris from Apex. He was efficient ,attentive, and answered all my questions…read moreappropriately . Chris even price matched my quote from a competitor company. I am very pleased and satisfied with Apex. They replaced my window and did an awesome job. I do recommend them!

My first impression of Apex was great. Unfortunately, things…read moreonly got worse from there. I called around for quotes and found Apex, with high praise reviews. Chris walked me through three options for my Q5: OEM glass, non-OEM acoustic, and non-OEM non-acoustic glass. I confirmed calibration was included and chose the acoustic glass to balance cost and quality. The appointment went smoothly. I dropped my Q5 off around 11am on a Saturday and it was done in under an hour. Chris was upfront that a piece of plastic on the mirror housing was already cracked, and told me before I noticed. At this point I thought I'd found an honest shop. Around 8pm that day, back in the car after some errands, it threw a loud warning that Audi pre-sense had malfunctioned. This is what I was trying to avoid by passing on lower rated shops with reviews of calibration problems. I called the following week to report it, mentioned a bubble in front of the camera, and was told it was a manufacturing issue. That didn't make sense, since they installed the glass and mounting pad. Any defect there is an installation issue, not manufacturing. I brought the car back about a week later. When I arrived, I was asked if I'd left a review yet. I hadn't yet, since I was waiting to see how things played out, but it made me feel like treatment might depend on the answer. I dropped the car off, got breakfast, and came back an hour later to find it sitting out front, done. They said they'd fixed the bubble and recalibrated the camera, but the pre-sense error was still showing. The GM apparently said it should clear after 50 to 100 miles, which raised a red flag, since that's the kind of behavior you'd expect from clearing a fault code, not fixing the problem. I asked what would happen if it came back and was told they'd try again, not promising after two attempts with no plan. The error cleared itself later that afternoon, but something still felt off. My pre-sense system wasn't detecting nearby vehicles the way it normally did. So I bought an OBDeleven scanner and learned to use it. A scan showed the last static calibration on file was from 2019, the year the car was made, meaning no static calibration was ever performed after the windshield replacement. Further research confirmed dynamic calibration depends on static calibration being done first, and even a small camera misalignment can cause a range of downstream issues. Worth noting: both times my vehicle was ready in under an hour, which I've been told doesn't align with the time needed to calibrate. Both the dealership and independent shops told me ADAS calibration typically needs 3-5 hours. Within a week, the pre-sense error came back. Then things got worse. My seatbelt locked up and pinned me to the seat mid-drive. Another day, the car failed to recognize my key fob was inside the vehicle. A follow-up scan showed fault codes across the board: the SOS button housing, the key fob, the light sensor, rain sensor, and Audi pre-sense. I called Apex and explained everything, including that I'd taken the car to an Audi dealership and two other independent shops, all of whom said I'd likely need OEM glass, since Audi's ADAS cameras can be sensitive to non-OEM glass. I was assured at booking that calibration was included, and felt dismissed raising these issues. The team claimed the dealership was just trying to make money off me and said the other issues were unrelated. Dealerships are known for that, sure, but when two independent shops back the same claim, it's not an easy dismissal. It also doesn't add up, since my car had zero issues before this replacement and everything started right after. While looking back through their reviews, I found another customer on Yelp who described the exact same problem: a windshield replacement with no actual calibration performed. I have photos backing up my own diagnostics. My latest call took place just over a week and a half ago, ending with my info being passed to the GM to determine how to proceed. I'm hoping to hear back soon so we can resolve this amicably.

Great experience from start to finish. They were completely professional, showed up right on time,…read moreand the final result looks very impressive. Excellent value for the quality of work provided! To top it off, they come to you! It made it really nice after my son got his windows smashed out at the movie theatre. The windows were installed in under an hour,

This is my first time trying to get my car window repaired. They made the whole experience a breeze…read morewith fast responses, helping me get an appointment quickly and they even have someone drive to you. It took about 45 mins to get my window replaced. I am so happy with the outcome and how speedy it was. Not to mention the pricing was very reasonable compared to other locations I called. I have no complaints.

Messaged on a Thursday evening and got an immediate reply with options to come out the next day…read more Took advantage of the promptness to repair a unique chip/ crack in windshield. Communication was thorough, and when he arrived he let me know it could be repaired, service was efficient and effective. Appreciate the on site repair and ease of payment remotely. A nice business and would highly recommend! A great value as well because most places I called for estimate quoted me anywhere from $40-$80 more than what this cost. Thank you Johnny

I've used Johnny with GlassFx twice for windshield chip repair. Very pleased with his mobile…read moreservice, quality of work and affordability.

These people are thieves....BEWARE...have used them to do several things to my 1999 Silverado....2…read moreof 3 have now need to be redone ..shoddy workmanship, hang up on their end when you call and they are busy. Borrowed my Tamale Machine a year ago and will not return. Now I sue them...end of their happiness...

Three days ago I dropped of a vehicle at Eclipze to get a new windshield and back window installed…read more At the time there was no glass in the truck, the back window was installed wrong and will have to be redone. Multiple windshields were installed, and the final one still had cracks. I called to check the status of my vehicle, the business phone was never answered. They pay no attention to detail, as my vehicle was dirty and paint was scratched. When confronted about issues the OWNER pushed out the windshield and said "you can do it your f***ing self.

Very nice people. Communication could have been better. My SUV went in to have the windshield and…read morerear taillight fixed due to a hail storm. It was a short notice place since I was only in town for a week. My insurance company recommended them out since all the surrounding shops could not complete the street legal portions on my car any faster. The actual service I was not 100% satisfied with. Unfortunately due to timing I did not have the time to fix the problems or voice my frustrations. The windshield was replaced but you could see how sloppy they were when taking the broken windshield out. (See pics). On top of the scratching of vehicle the wipers now scrape do to the over torquing of my blades. My caps to the bolts of my wipers were not on there and I had to go back for them. Lastly you could tell nothing was put down to protect the inside of my car. Their were footprints everywhere and even a few glass shards remaining. I would not recommend this place.

If i could give them 0 stars i would! This is by far the worst company i have EVER Had to deal…read morewith. They tell you your vehicle will be ready on a certain day, then turn around and say they aren't finished! Their customer service is terrible and they never seem to be able to answer their phones! I had them look at my vehicle because i was having front end issues. I asked them to diagnose and fix the problem. As i am aware they are a "body shop" but they assured me they could look at it and fix it! Well they diagnosed a few things but they didn't finish diagnosing the problem (which should have been very plain to see) and it ended up costing me another $800 to fix and almost my life! I will NEVER go back there nor recommend it to anyone!

Doug arrived right on time, and did a great job replacing our windshield. He transferred all the…read morestickers - inspection, toll tag, etc., and you can't tell they were ever on the old windshield - they look perfect. The new glass is perfect. Doug was really nice, professional and fast. Thanks for a great result.

From the owner: As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass…read moreAmerica has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship Glass America is independently owned and operated, with repair facilities throughout the country. We have a complete inventory of OEM (Original Equipment Manufacturer) quality, windshields, door glass, back windows and supplies for every type of vehicle. Whether it's domestic, foreign, passenger, or commercial, let Glass America be your one stop auto glass solution for all years, makes and models. From complete windshield replacement and installation to small chip and auto glass crack repair, Glass America does it all. We offer same day scheduling and our mobile service will repair your vehicle at your home or workplace for no additional charge.

Kaiden is AMAZING. He was able to come to my workplace which was AWESOME. He showed up on time and…read moregot right to work. He is very professional and knowledgeable.

Excellent service and pricing for our Tesla. On time and the replacement was fast. Alignment was…read moreexcellent as we had no issues with the Autopilot self calibration.

WOW!! WOW!!! If you're looking for replacing your windshield, just…read morecome to 1st Call Glass!!! Professional, "on time", very caring and knowledgeable, and sooooooooo reasonable! You'll be so very glad you chose this Team of Professionals!!! They really do want to make sure you're smiling when you leave their establishment!!! Couldn't have had a better experience, with amazing results!!! Check them out!! Gary J. - Kerrville, TX

I was in Kerrville on a trip and accidentally put my 5th wheel bullet through my truck back glass…read more I had no idea who to call. After a little searching, I found Bruce at 1st call glass. I gave him my VIN # on Monday and the replacement glass was in on Tuesday. They did a great job and the office was very courteous. If you need any auto glass repair at a good price, give Bruce at 1st Glass a call. You will be glad you did. Life time warranty on workmanship!

I had multiple glass panes replaced and Chris did a fantastic job. He had to move a king Hospital…read moretype bed and frame in order to get a ladder up to the vaulted ceiling to complete the job. Multiple stained glasses had to be removed and reattached. Highly recommend this company, and I would ask for Chris! Allan Campbell

We had the unfortunate luck of the window on the front of our home cracking after it was hit just…read moreright by a rock kicked up from the lawnmower. We called Glass Doctor after seeing their vehicle in our neighborhood working on a home that just went under contract. The process to receive a quote seemed painless. They sent someone out within a week to measure the window and take photos to ensure they ordered the correct product. I put a deposit down, the window was ordered and they scheduled to come install two weeks later. Upon install the gentleman had difficulty replacing the window, as our plantation shutters were "in the way." While this should have been mentioned at our initial "quote" visit, it wasn't. My husband removed the entire shutter, caulking, nails and all so the gentleman could have better access to the window. Unfortunately at some point a piece of the window lock was broken. He assured us the company would take care of replacement, took photos of the window, took the broken piece with him to "match" the color and went on his way. Weeks went by with no word. Eventually we heard the wrong part had been sent and they were waiting on another one. Another week. Meanwhile, our front shutters were still sitting and waiting to be put back up. Finally they texted that the part had arrived and they would be out to replace it in the next few days. A new gentleman came to replace it. He was just as confused as we were when he pulled out the WHITE replacement for our BEIGE window lock. He assured us the office must have made a mistake, but left us with the white piece so that our window would be functional in the meantime. We contacted the office to let them know about the mixup and we're told "Yeah, white was the only color we could find. I Can have a manager call you if you want." I was disappointed regarding the lack of care taken to make right a situation we had been exceptionally patient and kind regarding. It's been radio silent since. No manager call. I'm guessing we're stuck footing the time, energy and cost to have a product that matches on our high end window as well as have our shutters put back up. I'll consider looking elsewhere in the future for my glass needs.

Max showed up right on time to work on my 2014 BMW 335i. I had a door ding with a scratch, a small…read moredent on the hood (probably from an acorn), and needed help removing and reinstalling my rear spoiler. He was friendly, professional, and clearly very knowledgeable about BMWs. He came fully equipped, got straight to work, and took photos of each repair as he completed them, which I really appreciated. What really stood out was that he went above and beyond. He fixed an additional warped spot on my door that I had not even planned on addressing and buffed out an area where I had previously used touch up paint. The results were outstanding. I would not hesitate to hire him again and already plan to have him work on my wife's X5. Highly recommend.

We had Max repair a front fender dent that someone put in our car in a parking lot and left no…read morenote. It left white paint and scratches as well. Max responded to my Yelp project request and quickly gave me details on exactly what he could do and at what price. He came to our home and did it in our garage with absolutely no inconvenience to us. He did such a beautiful job that our BMW X2 looks like new! And he was kind, courteous and professional. He will definitely be our go-to guy if we have a dent again. Absolutely worth the money and 5 --in fact I'd rate him higher if I could!