Well this is not an easy business dealing with a wide range of animals, crazy animal owners, but…read morethe business owners seem to be doing their best. We mainly use Desert Feed Bag for raw pet food but it has been hit and miss for inventory. In the past there as no need to pre order product but they have dropped two of the brands so difficult to break the news to our animals. Pricing always has seemed fair as has the store staff, everyone here his very cool and well informed. We will continue to support this store but will be buying our raw diet products online for a while.

They have a large selection of various feed, the service was so friendly and went out of the way to…read morehelp me. The prices cannot be beat. Worth it to take the drive here.

Convenience, local business able to get everything I would need without having to travel outside…read morethe valley... decent service with competitive valley pricing

Called and asked about a 55 gallon water drum. I clarified that it would be used for water…read morereservoir and I needed the lid to screw on/off. He said "I got it come on in." Drove half hour and he tries to sell me a 55 gallon plastic drum of Soy Sauce. Still has some soy sauce inside and lid is welded shut. Waste of time, would not recommend them to anyone.

Went to store for propane, women in store were rude and one kept her back to me the whole time…read moreother that helped me was very short with me. I don't think they like their job. The man that pumped the propane was very nice a courteous.

Consistently horrible customer service at this location. Went to the store twice in the last two…read moredays and both times from separate employees received horrendous customer service. You can definitely tell GenZ is working here. There seems to be no accountability, no work ethic, no customer service and no store knowledge. I've had good customer service and experiences at other tractor supplies in other parts of the country but it's clear that no one at this location has a clue.

I've been shopping here for a while. Since they open pretty much. I've never had a problem here…read more Everybody's always been friendly but today because I had recently had a surgery and I'm just very weak still I asked for help loading up my chicken food. After she put the food in my car, I wish I would've caught her name, then She went and found a gentleman in the store that could put it in the car for me which I hadn't even thought of yet lol I didn't even have to wait a second. I forgot an item and I ran back in the store to buy it while he loaded up everything in my truck. I even bought a bag of cinnamon bars, but he didn't wanna throw those in the back of my truck so he walked around with them until I came back outside. What a nice guy! Most people these days would've just thrown them in the back and let me figure it out. The employees here are always kind. Management must be doing something right

I go through at least 10 gallons of Propane per month, and always call ahead to make sure they have…read moreit and can fill my tanks. Today I called at 5:15, was told they cannot fill until 5:39, because there is only one person on the floor. I asked how late they fill tanks, and was told 6:30. So I ran home, grabbed my empty tank, and drove the 10 miles, to be told they do not fill tanks after 5:00. I do not mind stopping the refill process, just do not tell me you will, and then when I arrive tell me you will not. Now I get to drive back tomorrow, to do what should have been finished tonight. Not a happy camper! You are better than this!

A bit more expensive than others, but the staff was amazing. Scott was helpful and nice. I trust…read morethe slightly higher prices are because they take better care of the staff, because they were noticeably happier than similar places. Great selection of dog food. No waiting, great folks, easy parking. I'm a fan.

Fantastic service to re-align a choker collar for my dog! David had amazing patience trying to…read morefigure this out! A real challenge. After, adding a couple more links and hooking the chain correctly, all was accomplished! So impressed by his caring attitude and determination! Awesome service!

I have been a customer of Tom's for 10 years now, and truly hope to be a customer for another 10 to…read more20 years. The staff is always professional, knowledgeable and polite. Thank you to Jose and Jesus! They are the two I am most familiar with. But EVERYONE is great there.

I used to have a small dairy in San Diego County using about 75 ton of a year along with quite a…read morebit of bag feed to supplement my needs. I used Tom's Hay Farm for over 10 years. I had a special deal going with Tom, where he would bring me a truck load of hay about every month. I could mix and match feed and hay and everything was very good. I found that it was a pleasure working with Tom especially but also with Jose I think his manager. I felt they provided very good service and met my needs beyond my expectations and really did a great job. Their prices were very competitive and usually beat out the local feed store. Thank you very much for your time and your service Tom. Old Wagon Farm.

Stotz Equipment in Indio is the best in the valley! We will…read moreuse them for all of our outdoor equipment needs. Simply the best equipment and service!!

Parts Counter Staff is perfect! And I never leave here empty handed and have everything in stock…read morethat I need. Just a comment on Service Department that they need a bit more attention on Customers. Not always available on site for us.

Set up appointments with their recommended instructor and basically last minute cancels. Not…read moreprofessionally run

Awesome place! Family owned very professional friendly knowledgeable people. Clean and beautiful…read morelocation. Lots of options for riding or boarding horses, they also have shows and events there. They take very good care of the horses there, auto watering troughs fresh food and considerate caring people looking over the property and horses. I'd definitely recommend this establishment to anyone wanting to ride, board or have shows there!

There are no restrooms for shoppers. I had cancer and need to use a facility regularly and had to…read moreleave this place and will never set foot into it again. Ridiculous customer service. I'd leave a negative Star if I could. Never been in a retail store that didn't have one. They have lost a good customer.

I would like to give -0 stars but not possible. The store manager, Tyler has created a toxic…read moreenvironment that drifts down to the employees. I got there with no one at the counter, finally found the "manager" sitting in a workroom. He said he was on lunch and I should just wait. Really? I said I don't want to wait, he waived his hand to shoo me away. Tried to talk to Wendy, another employee and she just said I should call customer service. Funny, no one could give me a corporate number. I've talked to their corporate and the conversation continues tomorrow. This place is beyond awful. This used to be my local store. Other than documenting for this case, I'll never go back. This is the most combative store experience I've ever had. Where do they find these people?