I had such a wonderful experience at Pawfect Time when I took my baby boy pug in for grooming! This…read morewas his first time being groomed by anyone other than family, and since he's naturally very anxious and nervous, I was honestly a little worried. But the staff immediately put both of us at ease. Everyone there was incredibly professional, knowledgeable, and so informative about the process. You can really tell they're educated and passionate about what they do. What stood out to me the most was how gentle, patient, and caring they were with my pug. They took the time to make sure he felt comfortable, which meant the world to me. They did an amazing job with his grooming he got a full bath, his ears were cleaned, his teeth were brushed, and his nails were clipped. They clearly use high-quality products because he left smelling absolutely amazing and looking so fresh and handsome! The overall quality of service was outstanding from start to finish. They even took a picture of him and sent it to me. That's just a one above and beyond service. My little guy walked out happy, relaxed, and wagging his curly little tail, which says everything about how well he was treated. I'm so grateful for the care they gave him and will definitely be coming back again. I highly recommend Pawfect Time to anyone looking for a trustworthy, professional, and loving place to take their pets for grooming! Thank you Pawfect Time will definitely be back soon!

I really like that they wanted all of her records from the doctor, which means all the dogs have…read morebeen vaccinated that come there which I think is important. The owner Stephanie is so knowledgeable and she explained everything and told me how to maintain my dog's ears at home which no one else mentioned that her ears needed to be maintained. They did a really nice job on Lulu, my little princess. I love the chart they gave in the picture they took. They were also $15 less than the last place I went for the same cut. Laney was the groomer and I think she did a really great job. I'll be back. Also, I like that they do not put the dogs in cages. Lulu doesn't like that.

Lily-Bean(LB) is a young pittie dog that we had adopted from PSAS. She has an overload of energy …read more She will give SCE a run for their money! She was jumping up on us incessantly which was causing tears in my skin. I realized she needed more stimulation and exercise than I could give her considering the weather here in the desert. My friend Chris I, from PSAS, told me about Fernando, the owner of Canine Ace. Fernando is the real deal. Positive reinforcement, a couple of other dogs that match LBs play energy, and momma dog that let's her know what the boundaries are, has made a vast improvement in LBs behavior. She comes home tired and responds well to positive correction. If you are looking for daycare, training, or socialization, "Canine Ace" and Fernando truly care about your pups. I would give Fernando 10 stars if I could.

Great care for my "fur Son" !! True dog TLC when you need doggie care while you're away!!read more

This is at the top of my list of all-time worst places I've EVER stayed - NOT KIDDING!!…read more This place is minimalistic (in the extreme - not a good way), which describes to a T how much care and effort they put into the cleaning and upkeep of this place. It also perfectly describes how much they care about the people who stay here!! I'll write more about our overall experience but I want to mention the bomb that cratered our already mediocre (at best) experience... This was a terrible experience! First of all, we spent $180 to stay here and it was very disappointing! There are multiple reasons but the biggest is that at 7:00pm when we turned down the bed we found mascara on the pillow cases and PUBIC HAIR in the sheets and there is basically no human contact here. We called the "emergency" phone number and it was a message saying to state your name and reason for calling and no one picked up or called back (ever) - very frustrating!! We eventually got a text saying that the facility is unstaffed and gave us the code to the laundry room to get clean sheets - and it didn't work. We let them know it didn't work and they said they have multiple properties and gave us another number that didn't work. They eventually said an inn keeper would come and an hour later we got a text that the inn keeper had unlocked the laundry room. (didn't even stop by to offer an apology or bring us our clean sheets but instead made us rummage through the laundry room to find clean sheets & pillowcases) Again, no human contact - we had to find clean sheets AND REPLACE THEM OURSELVES! - WTF!!? We asked if there was another room we could be moved to and were basically told tough luck, they were fully booked. This was such a sh!tshow - to the level that any remotely compassionate & caring hotel would have fully refunded our money and given a very sincere, in-person apology from someone (or at the very least refunded some of it) - BUT NOT THIS PLACE!! Not even so much as an apology or "sorry that happened"...NOTHING!! After that debacle Our Room - It was very minimalistic. Concrete floors, no rugs, no pictures or anything else on the walls and minimal decoration except one plant and 2 chairs that were not the most comfortable. There are no dressers, no drawers and no counter space to put your things on. There's just one small closet. They don't even have cups for water - only coffee cups. The lighting in the room is either on or off - there is no dimmable lighting. It's either hospital bright or pitch dark. (The lamps must have had 100 watt bulbs) There are very limited electrical plugs available. We had to plug in the coffee water kettle in the bathroom because as you can see, the only available plug was on the backside of the extension cord going up to the TV and the kettle cord wouldn't stretch that far. The Bathroom - Our shower had a curtain rod that caused the curtain to keep sliding open and it caused a large puddle of water to accumulate on the floor which came out into the room since the floors are cement (and are very slick when wet) With the toilet, I have had better legroom in the economy section of an airplane than the legroom from this toilet to the wall (about an inch more than 2 iPhones length - NOT KIDDING!) I mean seriously!! Look at the pics. It's ridiculously tight! And the shower head is very short - came to my forehead so I had to squat when washing my hair. Oh, and the ceilings are very thin - we heard every step from the people above (Glad they didn't stay up late!) On the upside: At least the wifi is good enough to stream Netflix. The coffee is actually really good but the only creamer they had was packets of powder coffee mate. They didn't have (or offer) liquid creamer of any kind, not even in the refrigerator in the common area. I felt like I was drinking coffee in a church basement. Pool / Jacuzzi area: The pool / jacuzzi area is pretty small and confined with lackluster furniture. Paint was peeling off the walls and there was green algae growing around the lip of the jacuzzi. There also seems to be a shortage of pool towels. This is very disappointing when the whole reason for coming to Desert Hot Springs is for the hot spring jacuzzis & pools! Overall this was an extremely, not only disappointing but outright infuriating experience! If the whole, pubic hair / mascara in the sheets debacle hadn't happen I would give this place 3 stars, but that situation was just unacceptable!! And those 3 stars are if you don't need anything, but the second you need anything from an actual human, you're on your own! I wouldn't even expect this crap quality of service (or downright mistreatment) from a $40 a night motel in the middle of Timbucktoo, much less in a resort hotspot like Desert Hot Springs. WE WILL NOT BE COMING BACK to this hotel!! I'm sorry we stayed here - If you choose to stay here, don't say you haven't been warned!!

The Desert Hot Springs Inn is a true hidden gem! We have stayed there twice and were equally…read moredelighted each time. The first time we stayed in a room with a kitchenette which was spacious, well appointed and spotlessly clean. The second time we stayed in a standard room which came with a mini-fridge and hot water kettle. The room was spotless and there was access to a microwave in the shared kitchen area which was equally clean and well-appointed. An additional perk that make the Desert Hot Springs Inn special is the garden area outback with a gas grill, gas fire pit, and fenced dog run area as well as fabulous views of the mountains. There is also the mineral water spa and pool! I am also amazed at how responsive the management is to requests given everything is handled remotely. (You get a text message with the access code to the main gate and your room.) Last time we stayed I forgot my Kindle in the room. They found it and shipped it back to me right away. Finally, and perhaps best of all for pet owners, they do not charge a dog fee which is a huge plus for pet owners!

We are new to the area and needed a pet sitter on short notice for a family reunion. I was able to…read morehave these awesome ladies help me out. They are really caring and my 3 doggies were very happy in their care. I highly recommend them for your fur babies.

Dog whisperer still! We have been w Dawn over a year and Ace loves her more than ever. He trusts…read moreher and she has great instincts follow up and communication with us. She is a trusted partner to us for his care!