We hired Karine when we first moved to our house 3 years ago. We had never had a housecleaner and weren't sure about what to expect vis a vis pricing. After a few months, we made a mistake to leave and go with someone who charged a little less. It's true that you get what you pay for and we lived with the terrible results of this decision for over a year. I won't go into it, but it was bad. Finally, we begged Karine to take us back. She was very nice and never once did she say "I told you so". One of her cleaners, Analia, has been working on our place for the past couple of months and she is unbelievably good. It's an amazing feeling to walk in the door after she's been here. I called a lot of cleaners to learn about pricing and now realize that H20s pricing is 100% reasonable. I'll always recommend Karine and H20 as the very best: Professional, thorough, and reasonable. read more

If I could give 6 stars I would. They came on a Sunday, which is already awesome and spent hours cleaning. They weren't satisfied with the results and insisted they come back the next day with more people at no extra charge. They came back with like 5 people to finish up and maintain their standards, which were fantastic. They communicated great and worked hard and did an excellent job. I'd use them again in a heartbeat! read more

My mom and I we are a client of H2O cleaning services for over seven years or more now. We are always happy and very satisfied with the work done every time from H2O services. Karine is the owner. She and her team they all are very professional of what they do. There work are very detail and very thorough. The girls are very nice and sweet too. Karine is great. She always fine the schedule times that works for me. I highly recommend to those who needs a great house cleaning, choose H2O Cleaning Services. There service price are reasonable compare to other cleaning company that cost more that I know. Thank you Karine and your team for making my mother's house always looking clean for all these long years. Dan read more

We have had a great experience with H20 cleaners. We were referred to them by our neighbors and have been very happy with the service. The owner communicates really well and accomodates our schedule around vacations and illnesses and checks in about the quality of the cleaning job. Our house cleaner is wonderful. She does a great job. I have been reluctant in the past to use a cleaning service because I am unconfortable with strangers in my house. Since the same cleaner comes every week for year and a half, and we have built a relationship, I trust her and that is such a great feeling. read more

We have been using this service for over a year and half (2x a month). In fact, I recently gave our cleaner a key to the house I trust her so much. Which is a big deal for us. 1) the owner really cares about doing a good job. you always can communicate with her over text/phone anytime and she really cares. 2) you get a dedicated house cleaner (not a revolving door of people you don't know). and we love our cleaner, she's very nice and sweet. 3) the work: our cleaner does an amazing job from top to bottom, she provides a very good deep clean twice a month. She always asks me, what can I do better? I'm really happy with the level of service and the trust I have in both the owner of the business and our cleaner. 4) I love supporting a local, small business. they actually care about the work they do . 5) the price is fair. we tried many other companies before we finally found this company and all were more expensive and the cleaning work degraded over time. read more

We've been working with Karine and her team for about a year now and I couldn't be more pleased with her and our dedicated cleaner. I've worked with 3 or 4 different cleaning companies in the last few years to clean my house and none of them hit the mark until I found Karine. They were either way too expensive and/or didn't do a very good job. Karine really listens to any comments and strives for the best experience for her customers! She's been super accommodating and flexible with schedule changes. My mom is super picky when it comes to cleaners and she gives them a thumbs up! I always look forward to coming home after my cleaner has cleaned because my hardwood floors sparkle and shine. It's not just a surface clean either. It's a very thorough deep clean every time! read more

Firstly they never reveal their names or give ridiculous names like Rambo. 2. They constantly change cleaners. 3. They do not refund monthly fees if you cancel or postpone more than 2 months. 4. They do not answer phone calls or messages 5. I believe them to be dishonest in their business dealings I have used them for nearly 2 years till I had to relocate outstation. I would NOT recommend them. read more

Thank you, thank you, thank you to Karine and her team for doing SUCH a phenomenal job on cleaning our condo for moving out purposes in Hercules. They literally went from top to bottom and left it spotless and ready for the next tenants to come in. :) We appreciated the fact that they were able to take care of us so last minute. Worth every penny!!! Karine and her team are very professional. They'll come and evaluate your home and tell you we can do this, and this and this for you, this we can't or won't do, etc. We will definitely be recommending them to our family and friends and once we buy our home, we know who we will be calling for a regular upkeep. They went above and beyond and surpassed our expectations. Once again, thank you SO much!!! read more

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We used them twice. The first time they just left after cleaning our home and we had no chance to inspect their work. After they left, we found that they'd left many things very dirty. The owner of the business convinced us to give them a second chance. They showed up 90 minutes early (during our lunch) and then came back 30 minutes late. This job was worse than the first one. And an outrageous price for it. Never again. read more

I have been a client since December of 2016 and have found the entire team at H2O to be great. Excellent cleaning services and very prompt with communication. On a couple occasions, I've had to change the dates of my cleaning or schedule one on short notice and they are always very accommodating and kind. Highly recommend! read more

I have had this cleaning service clean for me for 4 plus years, they have been through 3 moves, one move they even followed me to Petaluma to clean my place. They are very good at getting everything clean and quickly. I highly recommend this company, as it's very hard to find a good cleaning service and this one is a keeper! read more

This is our first housecleaning by H20 Cleaning Services. We are thrilled with the job done by Elena at our home in Hercules. The owner, Karine Ewbank, is a lovely person; warm, honest and comfortable to work with. We hope to utilize their services regularly from here on. M/M D.Bessie read more

I can't even begin to tell you how amazing my house looks. I just came home from having my child and was stressed about my house being a wreck, but being on severe pain and sleep deprived, cleaning is the last thing I could focus on. They showed up, were extremely respectful of my circumstances and did an amazing deep clean on my house. I would recommend them to anyone! read more

I just had my home cleaned by the wonderful team from H20 cleaning services. They were so nice and professional. They arrived on time and immediately got to work. A few hours later they finished and everything was spotless! My house smells amazing and it looks perfect. I'm so happy with the results and I will definitely use them again next time I need a good deep cleaning performed! read more

Rita, our housekeeper for going on 2 years now, is the best. It was really important for us to find someone our dogs would accept. They don't like strangers in the house. Rita has always had such a gentle way with them though. They absolutely love her, which says a lot. She's super thorough at cleaning the house and is always prompt. We're so lucky to have her. read more

Karine is amazing. Her team is reliable and they do a great job. I would recommend her service to anyone. They are trustworthy and I am so glad I found her, she is super professional and makes sure that everything is taken care of. I have found them flexible as well. When I have an issue or need to reschedule she really does whatever she can if she can make it work. I have had a few cleaners before this and honestly they have been good but not nearly as professional. I cannot live without a house cleaner every week thanks to my two messy cats and one messy toddler, it's been a lifesaver:) read more

H20 has cleaned for me for over a year and I've been consistently happy with the job they have done. Most cleaning services I have had have been inconsistent at best, but I've been happy with the job H20 has done throughout. They use my natural cleaning products (although my understanding is you don't need to provide them if you don't want to), which many cleaning companies don't want to bother with, since natural cleaning products can make the work more difficult. I have newly refinished hardwood floors, which they have taken excellent care of. They are literally the only cleaning service I have ever had where I don't occasionally find something I have to clean myself after they leave. It's really a gift to be able to trust them with my house and use my time for work on my own business. read more

Karine and crew have been cleaning our house for three years now. They do a great job and are very professional. Karine always responds quickly to text messages and is flexible. She is also very nice and is reasonable when it comes to pricing - we were able to negotiate our needs with her pricing to get exactly what we needed without going over what we had budgeted. Overall, we're very happy with our cleaning service. read more

Thanks to H2O Cleaning Services, we now have dependable house cleaning that meets our needs and makes us happy every week. We were looking for regular housecleaning, and Karine arranged for one person be our regular cleaner who would be familiar with our place and our needs. Our cleaner is always on time; she works very hard and does a fantastic job; she asks questions or points things out if anything seems not right, and graciously works around us if we are home. When we moved, Karine came to look at the new place to see what would be involved and to discuss the price. We have also had Karine arrange move-out cleaning for us on three different occasions. For this she has also made a visit in advance to assess what is needed and to clarify expectations. She is knowledgeable about the realities of cleaning, and thus able to plan realistically and thoroughly for it to be done well, at a price that is more than fair. Anytime we have had different needs or a special request, she has coordinated with the person who does our cleaning to do just what we needed. Normally H2O brings the cleaning equipment and supplies, but we supply some products because of our particular needs, and they let us know in time to replenish. When we asked that they use a particular wood floor cleaner that we learned about, Karine was familiar with it and able to tell us the pros and cons, suggesting that we use it for a while and see what we think. Previously, we put effort and patience into trying to work with other cleaning services who just weren't consistent. From the very first day, we have been happy with Karine and with the person she arranged for us. They are even affectionate toward our dog even though if you just look at him sideways he sheds all over the clean floor. read more

I've had H2O clean our apartment every other week for 2 years and they have always done an excellent job for a reasonable price. The owner is very good about planning ahead with scheduling around holidays, and is very open to feedback to make sure we are happy. I definitely recommend them. read more

We had just bought our own home and had to move out of our rental. No time off from work so do all these things so husband and I decided to find out about hiring someone to do the cleaning for our rental. We tried calling bigger name companies- guess what,? They never returned our call!! So I went to Yelp and searched up local companies and called H2O. They answered right away and came out same day to give us a quote! Couldn't be more ecstatic about finding this local gem! Amazing results! Do you know what a relief and blessing it was to not have to worry about how the rental would look when we met with our landlords! Priceless. Karine -owner- and her team are the best! And reasonably priced! Landlords were amazed with how clean the property was and we have 8 children, 1 dog, and three cats!! Hiring these ladies over bigger names is a good choice and I am very happy with the results! Support your local small businesses!! Thanks again H2O Cleaning Services. I think you saved my life! read more

Very great and quick service, completed a move out for me that I'm extremely happy about. Would always recommend them for the east Bay Area! read more