It's 2026 and it has been decades since I was able to breathe freely in the Spring!…read more I can't say enough good things about Chicago Nasal and Sinus Center. From the very first visit, the entire staff has been consistently professional, kind, and incredibly attentive. I've been under their care since January 2025, and the improvement in both my symptoms and overall quality of life has been incredible. The front office and clinical staff run a smooth, organized practice, and you're always treated with respect and genuine care. Appointments are efficient without ever feeling rushed, and it's clear that patient comfort and outcomes truly matter here. A very special thank‑you to Amy Brussee, PA‑C, who has been overseeing my care. Amy is thorough, knowledgeable, and takes the time to explain everything clearly. She listens, answers questions thoughtfully, and makes each visit feel personalized rather than transactional. I always leave confident that I'm in excellent hands. I also want to recognize Melanie, the nurse who administers my allergy shots. She is consistently kind, calm, and professional, and makes what could easily be an uncomfortable process incredibly easy and stress‑free. THANKS, MEL!! If you're looking for an allergist or sinus specialist in Chicago who combines clinical expertise with genuine compassion, I highly recommend Chicago Nasal and Sinus Center. They set the bar for what patient‑centered care should look and feel like.

I've had allergies for ages and couldn't get quick appointments at big hospitals or clinics. I…read morefinally had to find an allergist outside my network when I couldn't breathe through my nose anymore. I found this office through their reviews, which is why I'm sharing my experience too. It was easy to schedule an appointment, and when I got there, I was met with friendly smiles and efficient, professional staff. I was called back to see Dr. Pritikin almost immediately. He was smart, kind, and really understood my issues and experiences. He prescribed meds that made me feel better the same day, and I have follow-up visits scheduled soon. I'd totally recommend Dr. Pritikin and his team. This experience just makes me want to consider other specialists outside my PCP network.

Three months ago I would've cut a bitch for helping themselves to my Sudafed stash. These days I…read moreprobably wouldn't notice the missing pills for months. Six years ago I pretty much walked away from a head-on collision, I consider myself very lucky. My airbag likely saved me from serious injury, but did leave me with a concussion and a deviated septum (not known at the time). The aftereffects of the accident along with some preexisting sinus problems left me with a multitude of problems that got progressively worse: chronic sinus infections, frequent headaches and migraines, severe sinus pain and congestion, trouble concentrating, uncontrolled asthma, sleep issues, and difficulty breathing through my nose. A few years after the accident I had my first ENT visit and the guy didn't do very much to sell me on the idea that this surgery would improve my life, so I passed. It still irks me to know I could have been feeling like a new person long ago. By the time I saw Dr. Kern, my monthly Sudafed requirement rivaled that of a meth dealer. I liked Dr. Kern right off the bat, he's very personable and rather than lead with my surgical options, he first listened to my sinus issues and reviewed nonsurgical options that might work for me. Unfortunately, it only took a brief exam (including cat-scan) to confirm surgery would be my best option if I wanted significant long-term improvement. My surgery had to be delayed one year after I first met with Dr. Kern; my grad school insurance denied my surgery despite being medically necessary (and not cosmetic)! ::shakes angry fist at insurance bastards:: One year later, I had insurance that covered the procedure and was rearing to go under the knife. Not only had my problems worsened 50% in a year, but when you know there's something out there that will make you feel whole again, the waiting can be torture. Dr. Kern is a bit of a stickler, he has a thorough pre and post surgery protocol, which included medicines, vitamins and supplements I had to stop taking 2 weeks before and after surgery. He also required I take a minimum of one week off of work and use a specific brand of OTC sinus rinse to keep the area clean and hydrated. I won't get into details of my procedure, but the surgery was no walk in the park; it knocked me on my ass harder than I anticipated. However, I don't regret it one bit; a week after my surgery the splints, stitches and other stuff were removed and I was giddy that I could actually breathe through my nose. It's been nearly three months and I have had almost no sinus pressure or pain, headaches, and my asthma is more controlled than it's been in 6 years. I've also only taken about 8 of those little red magic pills in the last 3 months, pre-surgery that was more like a daily dose, and my Kleenex usage has dropped off considerably (sorry Kimberly-Clark). Both of my post op visits have confirmed that my surgery went beautifully; I wouldn't hesitate to refer anyone with sinus issues to Dr. Kern, he and his staff are amazing.

I went to see DR. Kern because I wanted to get an expert opinion and answers to my questions. I've…read morechronic sinusitis since my childhood, went thru a couple of procedures and recently I'd developed ear pain with other symptoms. First, my appointment was delayed by 40 minutes; I can somewhat understand that part. Once I got to the consultation room, his assistant was in so much hurry for whatever reason. She jot down some notes and left the room. Then the Dr. arrived and though pleasant, was also in a rush. After literally a few seconds of my nasal passage examination, he said that he can't send everyone who walked in for an MRI. He prescribed me a "Nasal Spray for ALLERGIES" and advised to see the Head Pain Department at NW Hospital. After years of sinus issues, yup I needed to go see a specialist to get an Allergy Spray! I'm so regretting spending my hard earned $ for this Dr. Altogether the impression I got: Both of them wanted to get rid of me ASAP. My presence felt like a waste of their time and a burden to them. Again, I do not know why!

Considering the amount of time I have spent in the Antique Store, sorry, I meant, the Dr's Waiting…read moreRoom / Antique Store - I would have thought they would be more understanding when I had to cancel an upcoming surgery. In the room with me, Dr. Siegel said that cancellation was no big deal, and pressured me to schedule when I wasn't sure my work schedule could acomodate. He made it sound like cancellation happens all the time, and it's not a big deal to reschedule. When I informed them on the phone I couldn't make it (3 days notice) they informed me I would be paying $500 for the privilege or receiving nothing. They then pointed to their disclaimer forms. Since I did not record my appointment, I have no way to prove it, but I was mislead by the physician in this case. When I eventually found another specialist, and mentioned my negative experiences with Dr. Siegel they just said, "Yeah, we hear that all the time."

I'm a believer! After struggling with sinus issues for years, I was referred to Dr. Siegel at…read moreMidwest ENT by my internist. After a thorough examination, a round of medication and another exam, Dr. Siegel recommended surgery. I totally concurred. Supported by a wonderful surgical team at Northwestern, Dr. Siegel performed a number of "-tomys" and "-plastys." As a layperson, I told friends and family that my sinuses had been "roto-rootered." In the months since surgery, I've had several follow-up visits with Dr. Siegel. The staff at Midwest ENT is terrific; clearly, they're a reflection of how Dr. Siegel practices medicine. I'm no longer a mouth-breather, my sleep has improved dramatically, and my wife swears my snoring has stopped. Thank you, Dr. Siegel! Ps. With respect to criticisms about wait times, get over it. Quality medical care requires time and attention to detail. I'm enormously grateful to be on the receiving end of it!

Had sinus problems at night when lying down, as a result of the balloon therapy Dr Dixon performed,…read moreI have much better breathing at night!

My experience working with Dr. Dixon and his office team has been EXTREMELY frustrating and…read morechallenging. I would NOT recommend him or this office if you are looking for a medical specialist to address your ENT concerns with genuine care unless you are ready to deal with unethical billing practices, a misleading physician, and some (not all) unresponsive/conceding staff. Before seeing Dr. Dixon, I checked with my insurance provider to ensure my visit would be covered. Before this, I had contacted his office directly and received a curt and annoyed response from whoever picked up my call to my initial questions about setting up an appointment and their insurance partners. This definitely should've been the first red flag, but I continued making the appointment because I was honestly interested in working with a Black physician if I could. So where did things go left? Well, when I arrived for my initial visit 30 minutes early, I was left waiting in the waiting room for almost an hour after checking in and paying my co-pay. When I finally saw Dr. Dixon, I shared my reasons for the visit and prior experience years before working with an ENT. He then enthusiastically laid out how this visit would go, sharing that during the first visit, nothing much would happen, but in my future visits, we would work together to explore some of the things I shared to help improve my concerns. I was then asked to sign a document and told, "This is just a part of the initial visit and to look with this camera, but we're not doing anything today, so don't be concerned." And boy was that a BIG LIE! Two weeks later, I woke up on Saturday morning to a bill that had been texted to my phone from Dr. Dixon's office for a few hundred dollars. Now, imagine the shock that would come with seeing this, after paying your co-pay upfront and being reassured several times during the visit as well as before and after some random form is abruptly presented to you by your doctor that "nothing was going to be done today, this is just a part of the initial visit." So when I called later to figure out where the charge was coming from, I learned that the paper I had signed after Dr. Dixon request to use this camera to look in my nose for less than 2 minutes as "just a part of the initial visit" was actually now an unexpected bill of $306.31. My concern with Dr. Dixon's practice and certain members of his office team is that when I conveyed what had been communicated with me by Dr. Dixon himself during that visit, and questioned why the charge had been coded separate from the initial visit and the ethics of that decision, I never received a clear answer, there was NO attempt to be accountable for Dr. Dixon's mistakenly or unmistakably misleading information regarding the form he presented, and none of my calls requesting the opportunity to speak with someone in billing about my concerns were ever returned. So I'm writing this because I DO NOT WANT anybody to ever have this experience. It's not right, it's unethical, and it's hurtful. When you go to see a doctor, you are putting trust in the provider to help you, NOT TO HURT YOU mentally, emotionally, and financially. I'm disappointed with my experience visiting Dr.Dixon's practice and will not be returning. And if you made it this far in this review, I'd encourage you to stay away too.

Dr. Wang supported and performed my Rhinoplasty, septoplasty, and turbinate reduction. I was more…read morethan nervous for the procedure and healing process, but I can truly say he made the entire experience comfortable and put my anxiety to ease. Him and his team are so thorough and kind. They lay everything out from financial, to what the surgery will look like after healing. I would 100% recommend Dr. Wang. He exceeded expectations and made me feel certain about my decision. So grateful I found him, and was referred his services.

I was scheduled for plastic surgery at Northwestern Hospital with Dr Andrea Battistini. CT scans,…read moreconsultation and photographs all done and a surgery date given. I made arrangements for my sister to come to the city, persitter arrangements, and even after surgery caregiving services in place. Just days before my surgery date, I was told Dr Battistini left the hospital abruptly, without reason. I was referred to Dr Wang by Northwestern for him to continue with my procedure. I went to my appointment and was blindsided that he was charging for a consultation. I already had a very recent consult, photos, imaging and even a surgery date lined up. I was unaware there would be a $200 consult fee. I was told it could be waived. I waited for his staff to contact him and sort this out. I sat in the lobby for 45 minutes waiting but was told I would need to pay the $200 fee. I refused and wanted to explain my situation to him directly. He refused to even meet with me or respond to my messages sent to him via MyChart patient portal. He wrote I was a "no show" which is absolutely false. He is unprofessional, uncaring and after reading the other 1 star reviews, I'm glad I never went under his knife. I do not recommend him just based on his behavior but now reading the reviews I also would not recommend him due to his poor quality of work

ask Doctor Mc Sinus Surgery why Dr. Carothers left suddenly, like same day kinda stuff .read more

I've been going to Northwestern Nasal & Sinus since April. Yep, right after I got my cute little…read morekitty that made me wheeze and itch. Awww, but he is such a cutie...umm when he isn't tackling me at 2am when I'm on my way to the bathroom or batting at me when I'm in my armchair and not giving him the attention he demands. Oh....back to my review of NW N&S. So I went here after doing some research on both NW N&S and allergy shots. The offices are very spa like. I love that trend in doctor's offices now. Not so sterile and stuffy like they used to be back in the day. When I made my appointment they had me go to their website and print out a bunch of paperwork to fill out and have ready for my appointment. So I basically walked in, handed over my paperwork and insurance card and that was it. I spoke with Dr. Carothers and went over all my allergies and the issue of my newly acquired fur ball and he gave me my options. Yes...one of them was to get rid of kitty. :( But he was playing it straight and I appreciated that so in the end I went with the option that I originally came in for...allergy shots. I had blood drawn that same day, came back a week later and got my results and the paperwork of all the nasty little things that make me itchy, sneezy and wheezy and I started on my shots that same day. 3 shots a week is what I go through to keep my little bundle of joy but it is so worth it. The process is pretty easy. I go in once a week, sign in, sit in the shot waiting area for all of 2 minutes or so, they call me, I get my shots and I leave. Badda bing, badda boom. Well I actually spend a little bit more time chit chatting with the girls in the office. They are all so sweet. Allergy shots are working really well and...I don't puff up or grab for the inhaler any more when my kitty rubs up against me. :D Thanks NW N&S!

My daughter has snored for a bit on occasion. When we visited her dentist for the first time he…read moresuggested we may want to request a referral to an ENT at our next pediatrician appointment, but recently she's been snoring more loudly and often so I got that referral now instead of waiting and Dr. Ratstatter had an appointment the next day, thank goodness. (The next available appointment was not for another six weeks or so.) He suggested an Xray, which we did the same day, and it showed swollen adenoids which led to his suggestion that they be removed. Last week was the surgery and it went very well. Dr. Rastatter is a skilled surgeon and the procedure took almost exactly as long as expected (about 25 minutes). I'm really glad that I had Dr. Rastatter to care for my little one, since although I knew it was a routine and fairly minor surgery, having my one year old undergo surgery and begin away from her for that time was still hard. If you have a choice of ENT to visit, I'd highly recommend him.

I wouldn't put my daughter in the hands of just any surgeon, but after meeting Dr Rastatter I knew…read moreshe would be in very capable hands. I first visited Dr. Rastatter's office after noticing my daughter was starting to sound like Darth Vader and thought she may need her adenoids removed. Dr Rastatter took one look in her nose and suggested that she did indeed need them removed since they were blocking about 90% of her nose. Poor baby! The following month we were one of the first patients in the new Children's Hospital. My 19 month old didn't really know what was going on, but I was a nervous mess since she'd never been under anesthesia before. In fact, she'd never even been on antibiotics or anything before! Fortunately, Dr Rastatter made sure the procedure was as painless as possible (for both me and my little one). The entire procedure took no longer than 30 minutes and I'll admit I had a slight heart attack when my phone rang halfway thru the surgery and it was the Dr himself calling. He reassured my husband right away that everything was going well, but inquired if we wanted to also remove our daughter's tonsils since they looked much bigger than when she had been his office the month earlier. We asked for his expert opinion and he said if it was his own kid (and he has a little one close in age) he'd wait to see if they shrink on their own since tonsil removal can be a bit surgery for such a little one. We took him up on his advice and asked him to remove just the adenoids (as originally planned). Minutes later he came out and informed us that everything had gone well...and our little one was waiting in recovery for us. She was a little groggy for the rest of the day, but was running around and completely back to normal by the very next morning. Dr Rastatter's office also called a few times over the next few weeks to check-up on her. Most importantly I've noticed a big improvement in my daughter's health since the surgery. She can breathe thru her nose again, is sleeping amazingly well (although she was always a pretty good sleeper), isn't breathing thru her mouth as heavily and has had fewer colds. I' glad we went thru with the surgery and even more thrilled that we found such a fantastic pediatric ENT to do it! I'm do hoping her tonsils shrink on their own, but if she does end up having to get them removed we'll be repeat patients of Dr Rastatter's.

The audiologist Dr Malini Patel was great She tested my…read morehearing and went over my exam afterwards, and explained everything in detail . I then followed up with Dr. Kevin Zhan who is a very good doctor, but his bedside manner needs working on.He was furious that I had used Q-tips, but no one ever told me that I should not. This was the first time that I had ever met him. Onto the help by the front desk, which is totally out of control, disorganized and they don't get back to you or do what they say they're going to do ...by sending out referrals and test results to other offices. This has taken several weeks for me to follow up with these people. Someone needs to overlook this department and get them on track because they are very costly and unprofessional. They make promises, but don't deliver. I would recommend going elsewhere most definitely there's lots of ear nose and throat specialist hearing specialist and places to have hearing aids fitted.

The most disappointing experience I've had with a healthcare system. Staff at the Northwestern…read moreMedicine Department of Otolaryngology were ineffective and inconsiderate at every point in the process. I was left aghast at how poorly they treated me. After escalating the poor treatment of patients to the Patient Relations department, my concerns were dismissed without logic or empathy. If you are considering receiving care from this department, I urge you to reconsider your options.

Dr. Hoff was wonderful with my son, who has hearing issues. He made him feel relaxed and "like a…read morebig boy". Then he explained to me the options for what we could do next. He was great.

The nurses and doctors are top tier. They listen to your concerns with understanding and work with…read moreyou on a care plan that everyone can be happy with instead of the I'm the professional with a degree and I know better than you attitude. The only reason I took a star off is the rooms. Unless you're having an extended stay in the hospital, the rooms are disappointing. Not only are they emergency room size, but you have to share a bathroom with the person on the other side. The only thing separating the person from just barging in unexpectedly is a lock on the door. Don't have someone staying overnight with you...they definitely won't fit in the room at all and that's VERY disappointing

The Type of Care that Northwestern Memorial provide is one of rare quality and of high quality. The…read moreType of Care that calls for merit because the Office Experience is just stellar. The Type of Care also to provide the most educational, entertaining, friendly and inviting experiences of uncompromising quality that empowers everyone to live a healthy and happy life. From emergency care to the care provide by the floor nurses to even the inside restaurants like Panera Bread that keeps the The Type of Care everyone deserves really alive! If this is what you are looking for, please make your way out here especially being centralized in Chicago and as a Level 1 Trauma Center, it is a hospital that cannot be dismissed.