My experience working with Dr. Dixon and his office team has been EXTREMELY frustrating and challenging. I would NOT recommend him or this office if you are looking for a medical specialist to address your ENT concerns with genuine care unless you are ready to deal with unethical billing practices, a misleading physician, and some (not all) unresponsive/conceding staff. Before seeing Dr. Dixon, I checked with my insurance provider to ensure my visit would be covered. Before this, I had contacted his office directly and received a curt and annoyed response from whoever picked up my call to my initial questions about setting up an appointment and their insurance partners. This definitely should've been the first red flag, but I continued making the appointment because I was honestly interested in working with a Black physician if I could. So where did things go left? Well, when I arrived for my initial visit 30 minutes early, I was left waiting in the waiting room for almost an hour after checking in and paying my co-pay. When I finally saw Dr. Dixon, I shared my reasons for the visit and prior experience years before working with an ENT. He then enthusiastically laid out how this visit would go, sharing that during the first visit, nothing much would happen, but in my future visits, we would work together to explore some of the things I shared to help improve my concerns. I was then asked to sign a document and told, "This is just a part of the initial visit and to look with this camera, but we're not doing anything today, so don't be concerned." And boy was that a BIG LIE! Two weeks later, I woke up on Saturday morning to a bill that had been texted to my phone from Dr. Dixon's office for a few hundred dollars. Now, imagine the shock that would come with seeing this, after paying your co-pay upfront and being reassured several times during the visit as well as before and after some random form is abruptly presented to you by your doctor that "nothing was going to be done today, this is just a part of the initial visit." So when I called later to figure out where the charge was coming from, I learned that the paper I had signed after Dr. Dixon request to use this camera to look in my nose for less than 2 minutes as "just a part of the initial visit" was actually now an unexpected bill of $306.31. My concern with Dr. Dixon's practice and certain members of his office team is that when I conveyed what had been communicated with me by Dr. Dixon himself during that visit, and questioned why the charge had been coded separate from the initial visit and the ethics of that decision, I never received a clear answer, there was NO attempt to be accountable for Dr. Dixon's mistakenly or unmistakably misleading information regarding the form he presented, and none of my calls requesting the opportunity to speak with someone in billing about my concerns were ever returned. So I'm writing this because I DO NOT WANT anybody to ever have this experience. It's not right, it's unethical, and it's hurtful. When you go to see a doctor, you are putting trust in the provider to help you, NOT TO HURT YOU mentally, emotionally, and financially. I'm disappointed with my experience visiting Dr.Dixon's practice and will not be returning. And if you made it this far in this review, I'd encourage you to stay away too. read more

I first found Julian Dixon through Zocdoc and only saw a few critical reviews so I decided to visit him when I was experiencing discomfort with my vocal cords. After I explained my vocal cord/ bloating symptoms, Julian immediately asked if I had ever had an allergy test. I declined his offer to have one performed and he sarcastically replied, "I usually perform an allergy test for each of my patients, but you're the boss, you know best" I explained to the doctor that I was price sensitive because of the pandemic and was trying to any avoid unnecessary costs. I originally actually only wanted a laryngoscopy performed without the initial $246 consultation, but was told that Julian would not perform a laryngoscopy without an initial consultation which was why I was there. Julian then mocked me about my interest in a laryngoscopy when he stated that, "I've seen plenty of people like you walk through my door and all they needed was omeprazole to alleviate their symptoms, but I will perform a laryngoscopy and we can fit you in this week". At this point, I told the doctor that I was previously prescribed omeprazole when I had esophagitis and so perhaps I should take the medication I have at home and see if it helps alleviate my symptoms before having a laryngoscopy performed. He replied, "Sure, we can move the laryngoscopy for next week". I became was very skeptical of the doctor when he said 'next week' because that seemed much too soon especially since I originally took the omeprazole for two weeks before I stopped taking it. I mentioned this and we agreed that I would take the omeprazole for two weeks before having the laryngoscopy performed. Here's THE WORST PART OF THE VISIT: Before we parted and after we agreed to the above omeprazole/ laryngoscopy 2 week plan, the doctor asked if he could review my nostrils to which I replied, "Sure, I see no harm with you checking my nostrils". I honestly believed it was an regular and ordinary task that would not incur an additional expense. APPARENTLY, at the start of the visit I signed a form stating that he could perform procedures during the visit that were separate from the cost of the consultation... Julian Dixon, MD checked my nostrils for 10 seconds, asked me if I had trouble breathing out of my right nostril-- to which I replied no, not really-- and then the visit was over. What was that 10 second nostril check? Oh, that was a $525 Nasal endoscopy. When I called to contest the completely unnecessary procedure, well they knocked off $100 and said that should make me happy. When I called their offices again, complained and said I wanted a doctor aside from Julian to review my complaint, I was told that I signed a form authorizing "procedures" and therefore am liable. So, should I be happy they knocked off $100? Or should I feel cheated, taken advantage of, and disgusted at the obvious, repeated efforts from Julian Dixon to perform unnecessary procedures to milk as much money as he can from each person that walks through his door so he can afford his J Crew blazers and slim ties? They could've knocked off $524, and I still would've written this review because the deceptive practices at Julian Dixon, MD and associates are completely unacceptable and they deserve to have their reputation tarnished. read more

Julian Dixon, MD - Unnecessary $525 Procedure was performed without telling me the cost would be 2x the consultation. - Ear Nose & Throat Near Me - Chicago, Illinois

After having some pain around my neck, I decided to see an ENT doctor and Dr Dixon was the only one having appointments available the next day. First of all, this practice is well organized and efficient, but mostly geared towards emergency visits (where they charge an arm and a leg, more on that later). Surprisingly he also had stellar reviews on ZocDoc, which makes me wonder how legit they are. I was admitted after only waiting for a few minutes. A nurse took my vitals and had to wait for the doctor afterwards. He came in fairly biased based on what I had told the nurse about my pain, and he was certain from the beginning that I had GERD. I insisted that I never had any other symptoms related to it, and tried to ask some more questions. As a scientist myself, I wanted to get to the bottom of this, but the doctor pretty much answered all my questions with "I don't know" or "I'm not sure". I mean, I could google his diagnosis myself; if I only needed someone to tell me the obvious, I would not be here. Anyway, after some discussion, he reluctantly took a look with a wire camera down my throat and found nothing, which apparently reinforced his diagnosis. He prescribed some anti-acids and that was it. After taking them, the situation didn't get better at all, but then the pain somehow was more localized in my upper neck, closer to my teeth, and at this point I decided to visit my dentist, who found a pretty big, obvious abscess which was so infected that he could see it the moment I opened my mouth. A few days later, I got the bill for $300, which maybe I should expect, given that Dr Dixon asked me to sign a paper before looking into my throat that this "procedure" is not covered by insurance in most cases. Bottom line, I was misdiagnosed, he could have easily seen the obvious. I understand that it's not his specialty, but the whole side of my mouth was swollen, this is what they teach in the first year of medical school. On top of that, I got the impression that this is a business, and they are efficient only as long as it helps them get paid. read more

I couldn't be happier with my experience with Dr. Dixon. He has an amazing bedside manner, especially for a nervous nelly like me! I had an unsightly mole on the right side of nose, but never thought about removing it, mostly because I was afraid. After my consultation with Dr. Dixon I felt very comfortable. He spent a great deal of time with me and reassured me that this was routine, explained how everything worked, and that I had nothing to be worried about. Sure enough, the day I had the mole removed, he explained everything to me step by step what he was doing. Since this was a simple procedure, I was able to have this done under local anesthesia and having him calmly explain everything made me feel so much better. His assistant was also amazing! I would absolutely recommend him to anyone! read more

I had some ear problems that I was concerned about so I found him on zocdoc app. I went to the appointment on time and felt unsatisfied with my visit. He was really rushing through my appointment. He spoke too fast and didn't really let me finish my description of my symptoms. When I asked questions he didn't really give me any answers. When he used an appliance to check my nose, he didn't even clean the appliance and it smelled really awful. He requested me a follow up which I canceled after one day. I wrote a comment about it on my app at the day. After one week I received an email from zocdoc app saying that the doctor's office reported to them that I didn't show up for the appointment (which may affect my account). I'm not sure if this was because of my honest comment about him or it's just a mistake, but the fact this was reported after one week of my visit makes me wonder what's going on. I have to book another appointment for my problem, and I don't recommend this doctor. read more

I had Ultherapy done two and half years ago on my entire face by Dr. Dixon, as it was the best option for a fairly large fat deposit lump that was causing one side of my face to sag. He preformed the treatment to perfection. I barely had any bruising and what he had promised the treatment would do and address, did and them some. Everyone kept commenting how great I looked. They couldn't believe that I had it done. Very grateful for Dr. Dixon's professionalism, superior knowledge and bedside manner. read more

It is easy to understand that when you have a problem your doctors won't always be able to fix it. And this is perfectly fine. I saw Dr.Dixon because my primary doctor referred me to him. Dr.Dixon was understanding and helpful at first. But as soon as I came back for a follow up it went down hill. I got upset and as soon as I was upset he assumed that because I am a woman and I got emotional that I am depressed and have an anxiety problem. He then told me that he often times has treated his ENT patients with anti-depressants and their symptoms go away. If you just need something routine like a prescription for Claritin he might be great for you. If you're looking for a doctor that is a liaison and partner to your health, someone who will take you serious and not judge you, save your time and look elsewhere! read more

Saw him a couple of years back and all of my nose and breathing issues are cleared. He is awesome