Do yourself a favor and go somewhere else. My first experience here seemed ok. But recently I went…read moreto Dr Musgrave for severe sinus pain. During the appointment he did not take much care to listen to what I was saying. I was given medication but after the course was completed, my symptoms returned. I called back and was completely blown off for my concerns. They wouldn't even listen to me and how things changed. Didn't even ask me to come in for another appointment. Long story short, I just saw another ENT today and was diagnosed with a sinus infection. Dr Musgrave totally missed it. And the medications he prescribed were inappropriate for a sinus infection. So now I've suffered additional weeks, lost time off work, and the infection got worse. I will never go back to them or suggest this place to anyone!

Absolutely loved my doctor! He was gentle and funny. Plus he sent my prescription over using a…read morediscount code. I haven't been able to smell in forever and now I can. Mot Sure if that is good or not .

Yesterday was my first visit to an ENT doctor. To begin I was given hearing tests by Dr. Heneghan…read more She was amazing. She was very pleasant and immediately put me at ease. She explained everything she was doing and then showed and explained the test results. Then I saw Dr. Saidha and once again I was impressed by the quality of care I received. She, too, explained everything she was doing. She was very efficient and had an excellent "bedside" manner. In the future I would not hesitate to return to this practice. Definitely two thumbs up!

Dr. Alvi and team is amazing. Front desk staff is always so kind and knowledgable. Had my sinus…read moresurgery in March and so far things have been great! I can breath much better and haven't had a sinus infection since. Dr. Alvi is so kind, calm and knowledgeable.

excellent physician, highly recommended! explained…read moreprocedures and answered questions, did not rush!

Yes I have allergies very badly and under Dr Musgrave and team they have improved greatly the…read moreoffice is in a great location the staff is very nice and very helpful with insurance information

When I called to make the appointment staff was very professional and kind. When I showed up to my…read moreappointment, different story. Front Desk staff demeanor was incredibly rude and condescending! When I informed them that I only had an electronic copy of my insurance card Front desk lady started huffing and puffing, visibly in distress. She provided me the email, and spelled out " G-E-N-E-R-A-L" as if it is not common spelling. I emailed it to them as I do with other providers, and as I was waiting in the waiting area she calls me over by gesturing with her hand instead of calling me by name, also very professional. She said "The image is too large", and in case I didn't understand they also took the time to print it out into several sheets of paper, which she then preceded to show me one by one. And when I told them that I didn't have a copy of the back side, she about almost lost it! Case in point, I am not sure what the deal was and had I not been there out of medical necessity I would have walked away in a heart beat, but I have been to many other medical providers and until yesterday never had I been treated with such disrespect. It is the first impression you make of your practice and it was not a good one. I would advice that you give your Front Staff some additional breaks so they don't become so overwhelmed by small simple tasks. Or perhaps some additional training with computer software so they know how to make a large image into a smaller one. Audiologist and Dr. Deitch were great, so it's a shame that front desk behaved like so. Thank you!

I've been seeing Dr. Deitch for years. My Daughter-in-law is a nurse that knows him and highly…read morerecommended him. I never felt rushed during exams, always explains my options and answers questions.

I have been going to see Dr. Vaughn for years. After several other doctors, he is the ONLY one who…read moreseemed to genuinely care about my concerns. I am 56 years old, and petrified of needles, surgeries, etc. Dr. Vaughn listened to my concerns and handled them with empathy and compassion. Everyone in the office is amazing. I will never go anywhere elese.

I had nasal surgery to correct my breathing issues and my problems came back just as bad as before…read more3 months after. I was supposed to get a turbinate reduction but for sone reason my turbinates were still large. At my 6month checkup dr. Vaughn denied my request for turbinate touchup. A year later, all of a sudden he said it would make sense to do an additional turn site reduction. Of course it would be a totally new procedure that he could bill my insurance for. I would recommend going to another doctor that isn't looking to squeeze out as much money as possible out of his patients

Excellent staff and doctors, very professional and experienced, being going there for many ears,…read moretakes good care of my ears.

Took my son in to see Dr.Tojo, I can't say enough great things about this place! The office staff…read morewas courteous and so responsive, the initial take in assistant was so kind and sweet to our little guy, and the Doctor himself has a gift! He was so patient, kind, and tuned into our child, which our son tends to be very difficult in any clinical setting. The Doctor explained everything and informed us on what to expect. I will literally drive a commute to return to this place because the care was absolutely worth it. Highly recommend it!

I had a sinus infection for months that didn't respond well to antibiotics or steroids. I saw Dr…read moreDougherty and he recommended surgery. Although hesitant, I finally agreed. He is an amazing surgeon. I did not have a single bruise on my face. Plus I feel so much better. Don't let his youthful appearance fool you, he brings such talent and experience to this practice. The support staff is responsive, kind and caring. I highly recommend the practice.

worst service ever called for over 2 1/2 weeks to set up appointment and kept getting the run…read morearound. 1st it was they didn't get the fax from the doctor next was it is still in review call at the end of the week then back to we didn't get your fax, then after I said I was told it was in review I was put on hold and was told oh wait we found it but it is still in review. I was told to call back again the following Friday when I called back the next Friday still had no answer.

My right ear was feeling clogged up for almost a month so I asked my primary care doctor (Michael E…read moreLim) to recommend a good ear doctor--he recommended this place! And he was so right! They got my right ear working like new after my first visit, by doing a thorough cleaning of it and my left ear too! This practice is very efficient and easy to work with! You can fill out all the needed paperwork online before your actual visit and also do your check-in online too, before you come in! For each of my 2 visits, I only waited about 5 minutes each time! The Nurse Practitioner who fixed my ears - Allison- did an amazingly thorough job doing so and also prescribed these awesome ear drops called Debrox (which greatly softened some leftover well-embedded wax in my left ear)...she got that leftover, embedded wax out of my left ear in 5 minutes during my 2nd visit! I will definitely be back for my routine ear cleaning each year --and will make sure I never ever again stick anything in my ears to clean them...I'll definitely leave it to Suburban ENT to do that from now on! An added benefit to coming to this location is that their office plaza is next to the awesome Portillo's in Rolling Meadows! What better way to celebrate a great doctor's office visit than a big delicious meal at Portillo's?!?!

Doctor is good and knowledgeable but their billing department is nightmare. They charged on my card…read more(after I updated my preference to pay in person in office). They never sent me any bill , it felt like they are recover agents.

Dr Amy Fish is great. She is very patient, thorough, and friendly. She made me feel very at ease…read morewhen I was a nervous wreck going in. She explained things very well and allowed questions and did not make me feel uncomfortable. I have visited the Arlington Heights office and the Hoffman Estates office. Both very nice. I would highly recommend Dr. fish and Specialty Care Institute.

The problems with his office‼ Management company "…read moreAssencion" is very unfriendly. I like the Doctor but... Can not deal with His office management company.

Hi, I've been going to Dr Osten for a while now very caring and people always there to helpread more