I'm grateful to have been seen by Dr. Pritikin. He offers great care in a thoughtful, professional…read moreand compassionate manner. His office is beautifully run by a wonderful staff and everything runs on time.

I've had allergies for ages and couldn't get quick appointments at big hospitals or clinics. I…read morefinally had to find an allergist outside my network when I couldn't breathe through my nose anymore. I found this office through their reviews, which is why I'm sharing my experience too. It was easy to schedule an appointment, and when I got there, I was met with friendly smiles and efficient, professional staff. I was called back to see Dr. Pritikin almost immediately. He was smart, kind, and really understood my issues and experiences. He prescribed meds that made me feel better the same day, and I have follow-up visits scheduled soon. I'd totally recommend Dr. Pritikin and his team. This experience just makes me want to consider other specialists outside my PCP network.

Considering the amount of time I have spent in the Antique Store, sorry, I meant, the Dr's Waiting…read moreRoom / Antique Store - I would have thought they would be more understanding when I had to cancel an upcoming surgery. In the room with me, Dr. Siegel said that cancellation was no big deal, and pressured me to schedule when I wasn't sure my work schedule could acomodate. He made it sound like cancellation happens all the time, and it's not a big deal to reschedule. When I informed them on the phone I couldn't make it (3 days notice) they informed me I would be paying $500 for the privilege or receiving nothing. They then pointed to their disclaimer forms. Since I did not record my appointment, I have no way to prove it, but I was mislead by the physician in this case. When I eventually found another specialist, and mentioned my negative experiences with Dr. Siegel they just said, "Yeah, we hear that all the time."

I'm a believer! After struggling with sinus issues for years, I was referred to Dr. Siegel at…read moreMidwest ENT by my internist. After a thorough examination, a round of medication and another exam, Dr. Siegel recommended surgery. I totally concurred. Supported by a wonderful surgical team at Northwestern, Dr. Siegel performed a number of "-tomys" and "-plastys." As a layperson, I told friends and family that my sinuses had been "roto-rootered." In the months since surgery, I've had several follow-up visits with Dr. Siegel. The staff at Midwest ENT is terrific; clearly, they're a reflection of how Dr. Siegel practices medicine. I'm no longer a mouth-breather, my sleep has improved dramatically, and my wife swears my snoring has stopped. Thank you, Dr. Siegel! Ps. With respect to criticisms about wait times, get over it. Quality medical care requires time and attention to detail. I'm enormously grateful to be on the receiving end of it!

Had sinus problems at night when lying down, as a result of the balloon therapy Dr Dixon performed,…read moreI have much better breathing at night!

My experience working with Dr. Dixon and his office team has been EXTREMELY frustrating and…read morechallenging. I would NOT recommend him or this office if you are looking for a medical specialist to address your ENT concerns with genuine care unless you are ready to deal with unethical billing practices, a misleading physician, and some (not all) unresponsive/conceding staff. Before seeing Dr. Dixon, I checked with my insurance provider to ensure my visit would be covered. Before this, I had contacted his office directly and received a curt and annoyed response from whoever picked up my call to my initial questions about setting up an appointment and their insurance partners. This definitely should've been the first red flag, but I continued making the appointment because I was honestly interested in working with a Black physician if I could. So where did things go left? Well, when I arrived for my initial visit 30 minutes early, I was left waiting in the waiting room for almost an hour after checking in and paying my co-pay. When I finally saw Dr. Dixon, I shared my reasons for the visit and prior experience years before working with an ENT. He then enthusiastically laid out how this visit would go, sharing that during the first visit, nothing much would happen, but in my future visits, we would work together to explore some of the things I shared to help improve my concerns. I was then asked to sign a document and told, "This is just a part of the initial visit and to look with this camera, but we're not doing anything today, so don't be concerned." And boy was that a BIG LIE! Two weeks later, I woke up on Saturday morning to a bill that had been texted to my phone from Dr. Dixon's office for a few hundred dollars. Now, imagine the shock that would come with seeing this, after paying your co-pay upfront and being reassured several times during the visit as well as before and after some random form is abruptly presented to you by your doctor that "nothing was going to be done today, this is just a part of the initial visit." So when I called later to figure out where the charge was coming from, I learned that the paper I had signed after Dr. Dixon request to use this camera to look in my nose for less than 2 minutes as "just a part of the initial visit" was actually now an unexpected bill of $306.31. My concern with Dr. Dixon's practice and certain members of his office team is that when I conveyed what had been communicated with me by Dr. Dixon himself during that visit, and questioned why the charge had been coded separate from the initial visit and the ethics of that decision, I never received a clear answer, there was NO attempt to be accountable for Dr. Dixon's mistakenly or unmistakably misleading information regarding the form he presented, and none of my calls requesting the opportunity to speak with someone in billing about my concerns were ever returned. So I'm writing this because I DO NOT WANT anybody to ever have this experience. It's not right, it's unethical, and it's hurtful. When you go to see a doctor, you are putting trust in the provider to help you, NOT TO HURT YOU mentally, emotionally, and financially. I'm disappointed with my experience visiting Dr.Dixon's practice and will not be returning. And if you made it this far in this review, I'd encourage you to stay away too.

I was scheduled for plastic surgery at Northwestern Hospital with Dr Andrea Battistini. CT scans,…read moreconsultation and photographs all done and a surgery date given. I made arrangements for my sister to come to the city, persitter arrangements, and even after surgery caregiving services in place. Just days before my surgery date, I was told Dr Battistini left the hospital abruptly, without reason. I was referred to Dr Wang by Northwestern for him to continue with my procedure. I went to my appointment and was blindsided that he was charging for a consultation. I already had a very recent consult, photos, imaging and even a surgery date lined up. I was unaware there would be a $200 consult fee. I was told it could be waived. I waited for his staff to contact him and sort this out. I sat in the lobby for 45 minutes waiting but was told I would need to pay the $200 fee. I refused and wanted to explain my situation to him directly. He refused to even meet with me or respond to my messages sent to him via MyChart patient portal. He wrote I was a "no show" which is absolutely false. He is unprofessional, uncaring and after reading the other 1 star reviews, I'm glad I never went under his knife. I do not recommend him just based on his behavior but now reading the reviews I also would not recommend him due to his poor quality of work

Thanks to this "plastic surgeon" my nose is permanently disfigured and my face has significant…read morescarring. In addition to constant pain several months post-op that is in no way normal. James Wang is an incompetent facial plastics surgeon. Be forewarned. He and his team love to gaslight you too and make you feel like you're going crazy when you vocalize concerns. He is really good at acting "concerned" while brushing you off. I finally found a competent surgeon who confirmed that Wang did a botched job. My face will never be the same again and Wang's incompetence has cost me a lot.

I have been a patient for the past 7 years, i see Dr McMAhan for my sinuses, and get allergy…read moreinjections. It's pathetic and ridiculous to see these negative reviews!! The nonsense people have written is complete crap. I think these people just like to hear themselves talk, and have nothing better to do than to take out their misery out on someone else!! First and foremost for the ignorance written below, he is a specialist, not a general practitioner and you are not going to an immediate care center, YOU ARE SEEING a specialist!! You see a specialist after you have gone through extensive trial and failure and you have been miserable for quite some time and it's beyond a general check up. Dr McMAhan and his staff and exceptional. You walk in the office and it's like a family!! Dr McMahan is hilarious, I can't believe the crap written here!! He gets down to the point and gives you the facts, he wants to get you better, that is HIS JOB!! He's been doing this a long time he knows what he's talking about, he doesn't dismiss any of your symptoms and makes sure there's an answer and reason for them. Even if it involves extensive testing!! Wouldn't you rather feel at ease knowing its nothing, then to go years and have something serious missed. In case you haven't noticed every ENT specialist has A ct scanner in their office it's what needs to be done sometimes to make sure you aren't infected anymore!! Since when is it the doctors or hospitals fault on the insurance you have? We picked it, we know how much we have to pay, and what our deductible is!! I have to meet my deductible , it has to be met before anything is covered even my monthly medications!! I know every year I have to pay it!! Dr McMahan is far from a greedy man, they have the best billing arrangements, they are flexible, easy, and have been so understanding through difficult times. I used to be sick all the time, sinus infections probably life long and never knew it, congested to the point I accustomed to it because I didn't know any better. Couldn't never smell anything. I don't have any issues, yes I get my 1-2 sinus infections but with a quick visit I can rest assure my infection is gone and the bacteria is not eating away at sinuses!! Doctors used to send me away with just basic OTC meds and never did any aggressive treatment to put an answer or end to my misery until it this cool place!! Oh and for the idiots who said its verbatim on what he tells the next person, first of all you are noisy and should stay out of another patients medical confidentiality and second of all DUH, he's a specialist he only sees patients who have sinus allergy and sleep issues, so the testing is going to be the same do you want our sinus issues solved or what!!

ask Doctor Mc Sinus Surgery why Dr. Carothers left suddenly, like same day kinda stuff .read more

My daughter has snored for a bit on occasion. When we visited her dentist for the first time he…read moresuggested we may want to request a referral to an ENT at our next pediatrician appointment, but recently she's been snoring more loudly and often so I got that referral now instead of waiting and Dr. Ratstatter had an appointment the next day, thank goodness. (The next available appointment was not for another six weeks or so.) He suggested an Xray, which we did the same day, and it showed swollen adenoids which led to his suggestion that they be removed. Last week was the surgery and it went very well. Dr. Rastatter is a skilled surgeon and the procedure took almost exactly as long as expected (about 25 minutes). I'm really glad that I had Dr. Rastatter to care for my little one, since although I knew it was a routine and fairly minor surgery, having my one year old undergo surgery and begin away from her for that time was still hard. If you have a choice of ENT to visit, I'd highly recommend him.

I wouldn't put my daughter in the hands of just any surgeon, but after meeting Dr Rastatter I knew…read moreshe would be in very capable hands. I first visited Dr. Rastatter's office after noticing my daughter was starting to sound like Darth Vader and thought she may need her adenoids removed. Dr Rastatter took one look in her nose and suggested that she did indeed need them removed since they were blocking about 90% of her nose. Poor baby! The following month we were one of the first patients in the new Children's Hospital. My 19 month old didn't really know what was going on, but I was a nervous mess since she'd never been under anesthesia before. In fact, she'd never even been on antibiotics or anything before! Fortunately, Dr Rastatter made sure the procedure was as painless as possible (for both me and my little one). The entire procedure took no longer than 30 minutes and I'll admit I had a slight heart attack when my phone rang halfway thru the surgery and it was the Dr himself calling. He reassured my husband right away that everything was going well, but inquired if we wanted to also remove our daughter's tonsils since they looked much bigger than when she had been his office the month earlier. We asked for his expert opinion and he said if it was his own kid (and he has a little one close in age) he'd wait to see if they shrink on their own since tonsil removal can be a bit surgery for such a little one. We took him up on his advice and asked him to remove just the adenoids (as originally planned). Minutes later he came out and informed us that everything had gone well...and our little one was waiting in recovery for us. She was a little groggy for the rest of the day, but was running around and completely back to normal by the very next morning. Dr Rastatter's office also called a few times over the next few weeks to check-up on her. Most importantly I've noticed a big improvement in my daughter's health since the surgery. She can breathe thru her nose again, is sleeping amazingly well (although she was always a pretty good sleeper), isn't breathing thru her mouth as heavily and has had fewer colds. I' glad we went thru with the surgery and even more thrilled that we found such a fantastic pediatric ENT to do it! I'm do hoping her tonsils shrink on their own, but if she does end up having to get them removed we'll be repeat patients of Dr Rastatter's.

The audiologist Dr Malini Patel was great She tested my…read morehearing and went over my exam afterwards, and explained everything in detail . I then followed up with Dr. Kevin Zhan who is a very good doctor, but his bedside manner needs working on.He was furious that I had used Q-tips, but no one ever told me that I should not. This was the first time that I had ever met him. Onto the help by the front desk, which is totally out of control, disorganized and they don't get back to you or do what they say they're going to do ...by sending out referrals and test results to other offices. This has taken several weeks for me to follow up with these people. Someone needs to overlook this department and get them on track because they are very costly and unprofessional. They make promises, but don't deliver. I would recommend going elsewhere most definitely there's lots of ear nose and throat specialist hearing specialist and places to have hearing aids fitted.

The most disappointing experience I've had with a healthcare system. Staff at the Northwestern…read moreMedicine Department of Otolaryngology were ineffective and inconsiderate at every point in the process. I was left aghast at how poorly they treated me. After escalating the poor treatment of patients to the Patient Relations department, my concerns were dismissed without logic or empathy. If you are considering receiving care from this department, I urge you to reconsider your options.

Dr. Hoff was wonderful with my son, who has hearing issues. He made him feel relaxed and "like a…read morebig boy". Then he explained to me the options for what we could do next. He was great.

The nurses and doctors are top tier. They listen to your concerns with understanding and work with…read moreyou on a care plan that everyone can be happy with instead of the I'm the professional with a degree and I know better than you attitude. The only reason I took a star off is the rooms. Unless you're having an extended stay in the hospital, the rooms are disappointing. Not only are they emergency room size, but you have to share a bathroom with the person on the other side. The only thing separating the person from just barging in unexpectedly is a lock on the door. Don't have someone staying overnight with you...they definitely won't fit in the room at all and that's VERY disappointing

The Type of Care that Northwestern Memorial provide is one of rare quality and of high quality. The…read moreType of Care that calls for merit because the Office Experience is just stellar. The Type of Care also to provide the most educational, entertaining, friendly and inviting experiences of uncompromising quality that empowers everyone to live a healthy and happy life. From emergency care to the care provide by the floor nurses to even the inside restaurants like Panera Bread that keeps the The Type of Care everyone deserves really alive! If this is what you are looking for, please make your way out here especially being centralized in Chicago and as a Level 1 Trauma Center, it is a hospital that cannot be dismissed.

I think I found the best internist, EVER. Setting up an appointment was a breeze - the…read morereceptionist, Angie, is a sweetheart, and she was able to squeeze me in when luckily there was a cancellation. The office is located off of St. Clair in the Northwestern Memorial building (and there is validated parking available); the office is very cute, clean, and modern, and I waited less than 10 minutes after my scheduled time (which is pretty much unheard of; the receptionist also apologized which I thought was ridiculous!). I filled out basic medical history and such on their patient portal beforehand, which I thought was quite convenient and makes things more efficient. I was really excited with all the raving reviews on not only on Yelp, but on other health websites that rated Dr. O'Mara. When the doc walked in, she was extremely nice, very knowledgeable, straightforward, a great listener, gentle, professional, and very informative. She listened to all of my health issues as well as my thoughts and opinions, and basically gave me a plan of action. She took her time with me, asking questions, and the whole time, I was not felt rushed! The best thing is that she was very genuine and I was extremely comfortable, being a new patient with all these high expectations! There is a lab on-site, and the phlebotomist, Lauren P., was so sweet and kind, and drawing blood was not at all uncomfortable (considering I have a very low threshold of pain and am such a pansy!). Dr. O'Mara and everyone on staff seems to be extremely detail-oriented and organized (which I absolutely love). The high ratings on the doc do not do her justice - she really is AWESOME. I have a follow-up next week am actually looking forward to a doctor's appointment - isn't that crazy?! I am looking forward in being Dr. O'Mara's patient for years to come! +ask for Angie, the receptionist :D +Dr. O'Mara = AWESOME +limited parking (park at garage)

I wish I could give Dr. O'Mara higher praise than 5 stars. I have recommended friends and…read morecoworkers alike, and now I recommend her to you. Dr. O'Mara's office is a clean, modern one-physician practice. She exhibits all of the professionalism and knowledge I have come to expect and appreciate from Northwestern practitioners and affiliates. I was randomly assigned to her through Northwestern's physician referral practice after I suffered a serious medical event and I was shocked by how great my experiences with her have been. My initial consultation was in her office, where she interviewed me about all of my health concerns, family history, and really took the time to get to know both me as a person and my health issues. Despite a relatively complicated health history, Dr. O'Mara has gone above and beyond. She takes the time to research issues about my medicine and listens to my questions, no matter how silly they may seem to me, in a non judgmental environment. She has followed up on problems or before procedures through phone calls about things I, at times, hadn't even thought about. She is always eager to explain these things to me. She truly cares about her patient's well being and happiness -- even following up on what I thought about places she had sent me for a referral. In short, I have never received this level of care with any doctor before. Her assistant, Angie, is also very nice and helpful. To top it off, it's extremely easy to make appointments here, and Dr. O'Mara keeps an electronic portal where you can ask her questions, view your test results quickly, and access other features from your visits. If you need a new internal medicine doctor, visit Dr. O'Mara.