Although, we didn't get a chance to go in to the store in Temple, the man was so nice and…read morecourteous. He was so very helpful, especially about a lift chair. He advised us on what insurance would pay for and what brands we should look for or buy. Even when I told him I'd a brand one of his competitors carried that he didn't, he said that was a good brand. Sadly, my husband is on hospice, so we didn't get to go to the store and purchase medical equipment, but I highly recommend this store for their honesty and helpfulness.

The whole experience was delightful. They professional and personable. Definition will be going…read moreback for all my optometry needs.

I am not a patient at this location, but I am a patient at a sister location. I had to call another…read morelocation, because my location doesn't know how to communicate. Brianna at the Killeen location, offer the BEST customer service, the MOST help and friendliness. More than I ever got from my location. Thank you Brianna! Customer service goes a long way!

I really needed some daily contacts ASAP as I was about to leave on vacation very soon and Budget…read moreOptical was in-network for my insurance with 0% copay. Score! They say to never judge a book by its cover - which the exterior of the building could use some updating, but once inside, you're met with some huge quirky Moai figures. All the employees are really nice and Dr. Deapen was very thorough with my eye exam. The tech had a good sense of humor and was nice enough to give me a $15 service for free. I was not happy with my previous contacts (1-Day Acuvue Moist), so Dr. Deapen introduced me to Dailies Total 1 which are so comfy! I would definitely come back here again to renew my prescription in the future. NOTES $40-$60 fitting fee (not covered by insurance).

The wait is crazy you better call off work if you have to go staff is amazing but the wait time is…read morenot

Been filling my prescription here for years. Appreciate the…read morestaff and their knowledge and assistance with filling orders. Love the selection of name brand and "generic" options. Multiple insurance plans accepted and priced reasonably. They also periodically offer great deals.

Alexis was absolutely amazing! She was friendly, helpful, and made the whole experience so easy…read more She was very patient and helped me find the perfect color for my contacts . Great customer service!

i almost completely broke my glasses when I suffered a fall. The right arm was pushed back and…read morewould not close when I took them off for the night. I could wear them, but I needed to get them fixed. We went to Marvina , and she said it could not be fixed, but she said if she had a pair in stock with the same lenses, she could put them in that frame. She searched and found a discount frame that cost only 60 dollars. She is fantastic, and I will go back.

Marvin's has exceptional when assisting customers selecting frames according to face shape,…read morecoloring, brow levels. We have bought several pairs of glasses each and have never been disappointed. Marvina also offers adjusting services free of charge. Just love doing business with her.

What can I say, "I had such a good experience thru the whole process" at the Temple, TX store in…read morethe mall. I was greeted right away with great customer service. She ask me what I was looking for and was fitted with the frame and fit that I was looking for. Highly recommended and will come back again.

I ordered a second pair of glasses from a prescription that was less than a month old. I explained…read moreto the worker that with the second pair glasses that reading was very blurry. She said the prescription that I turned in was correct on the glasses and that I probably needed a new prescription. She insisted that I was mistaken. The first pair of glasses that I have from the same prescription is fine but from another vision store. She told me that I need to move my head around until I found a spot that was clear for reading. I have been wearing glasses for over 30 years I have never had this problem and I know when there is something wrong. I am not a person to cause a scene so I left after trying to convince her that It was something wrong and she was determined that she was right. With insurance I paid about $300.00 for a pair glasses that I can wear only if I don't need to read anything. I will never shop at Visionworks again. She said I chose not to add the expanded bifocal at the bottom (which I did not even know was a choice because everything was in the prescription) and showed me a space the size of half the tip of my fingernail that I need to focus on for reading. I've never heard of that before. I am not satisfied and felt very humiliated with others standing around listening to the conversation. For me the rating is less that the lowest one available. It seems that it did not matter as long as she felt they had done their part and nothing else can be done.

Air conditioner works very good it's definitely cold in there. Employees were nice store looked…read moreclean just a little clutter but they all do. Only thing I thought was odd was cashier asking me if I wanted my 68 cent change. Who doesn't want their money? Or is this another business trying to get a tip smh.

Elizabeth is extraordinarily lazy, unintelligent, rude & immature. She wouldn't check the shelf for…read morethe correct price of an item. Refused to look at the picture I took to show her since she wouldn't go look, acted like a toddler & threw a fit. Asked for my money back & she tried to say no because she accused me of trying to scam her, with my receipt showing how much I paid all she had to do was refund my money. She also said the "big guys" don't like giving refunds. Well.. that's not my problem. Why am I paying more because you're uneducated on your prices & sales? Eventually, yes I got my money back but she over refunded me by almost $5 but wouldn't hear me out to fix the issue so I left & came back in a couple days to return the extra money. Glen the GM acted super creepy & weird, thought it was funny I was there trying to return money.. so being honest was a joke apparently. After speaking to him about the issue, while he was giggling the whole time, he proceeded to follow me & was watching me with an icky smile on his face like it was funny. I asked him several times what he was doing & he said he wanted to make sure I was ok.. I'm fine except you are creeping me out.. that was funny to him too. I have called at least 10x to the 800 number & it doesn't seem to matter. No one will return my call. DM & RM too, just ignores the issue. Smh.. so I guess that's how they run that store but eventually when the staff turns over & respectful people are placed to work perhaps this location will improve. I've never been accused of scamming someone over $5. With receipt. Never been yelled at by any employee of any store. Never witnessed an adult throw a temper fit like she did either. This was an exceptionally simple issue that could've been handled in 5 minutes but I was held up begging for my money back for over 30mins. I couldn't leave because this toddler lady threw the products on the ground behind the counter & told me to leave. Seriously so childish & immature. On her part, on Glen GM part, on DM part & the RM simply being too careless to return a call. But the bright side.. guess I made a free $5 from the dramatics. Even if I did try to return it, oh well. What disgusting people employed by Dollar General.

10/10 recommend. All the employees are super cool and nice and the atmosphere is very welcoming…read more Lots of cool things to look at and spend some time window shopping. Always new things being brought in. Huge incense selection, as well as any and all smoking or vices needs. Gag gifts are also pretty fun here. Owner is awesome as well, his employees reflect him and the business very well.

If i could give this place zero stars i would. I was so excited when i walked in because i just got…read morepaid and was ready to spend!! As soon as i walked in the female worker was so rude to me I asked about the mushrooms and she looked at me like i was crazy and continuously gave me disgusting looks. she said "thats all we have" in the most hateful tone ever. it felt like i was in middle school again. i've never felt more disrespected in my life. I'm not sure if it's because i am a hispanic woman and the lady that was there was pale,but im never coming back and do not recommend if you're a person of color.