This review is specifically for the carwash at this LaVernia location. This is the third time I have used the carwash and again I have had to show the attendant the horrible results. Attendants in the past had said it needed to be fixed. My photos will tell the story. Buyers beware. read more

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they're drive-through needs a little help. They don't know how to alter the guest that arrive instead of one side and then the next side they don't know how to go back-and-forth. I say this because I worked drive-through you're supposed to take the next car and alter the sections one section and then you go over to the other section and help that customer in that car, so they really need to work on their service in the drive-through area and it would be really nice if they would smile a little more counter. It's a job and they get paid very well. Smile about it please read more

Much smaller than I'm use to. Lacking in the progressive foods like gluten free and vegan selections. Prices are good but like another customer told me, Walmart's hard to beat. The staff is super friendly and helpful. At the Deli and on the rest of the floor. They give you the time without feeling like I'm bothering them with questions. I would come back because it's closer but def only for fast service and convenience of getting staples. In other words a good store for my husband to go on and out! read more

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People who just moved here in the last 7 years forget that this is a small town and things work a lot slower here.. the best HEB with amazing management and respectful young workers. If you don't like it, move back to the city. read more

Laverna H.E.B. delivery so not thrilled with you... Delivery time between 11-12 today... still not here. I called at 2p.m. said it had been ready for over 2 hours, they just had not called the driver to deliver it! read more

The worst HEB in Texas. Whoever the manager is either needs training or help!!!!!!! Never use this place is my best recommendation. Had even HEB employees go oh yes stay away. All this BEFORE construction so guess how bad it is now. Then there is the pharmacy that only works one person to help people. Line can be 10+ and will do nothing to help. STAY AWAY. Go to Floresville. read more

You know it's bad when a 27 year old gets on this app to complain... that being said the PHARMACY is HORRIBLE. Waited over an hour in the drive thu that you can't get out of once you're in it. It was so bad this visit that people were getting out of their cars to see what was happening. This isn't a problem at any other location nor pharmacy I've been too. Sucks that this is the only local pharmacy in the area. I would much rather and will be driving to San Antonio from now on. If I could give the pharmacy 0 stars I would. read more

This is the worst H‑E‑B in the state. The pharmacy never has anything you need. Have to wait days to get medication. Other pharmacy's get your medication to you within 24 hours. The grocery store is often not stocked, and it doesn't have the variety other H-E-B's have. Do yourself a favor and shop elsewhere. Looks like they are expanding. We can only hope this will help the grocery side of things. The pharmacy seems to be a lost cause. read more

I love our HEB. Just the perfect size for La Vernia. staff is always friendly and helpful.

I just read a review that really criticized the pharmacy at this location as well as the store itself. I gotta say, I'm really surprised because every time I've used the pharmacy, or the grocery side, I've gotten exactly what I needed. So here is my take on the situation. Our H-E-B has probably been here for a while, and what YOU have to remember, is that this used to be a small town, where this H-E-B was perfect for what was needed. Now that the town is rapidly expanding, H-E-B has to expand also, which can cause some inconveniences. So sometimes it's hard to keep stuff on the shelves, especially during the holidays. Don't get your panties in a wad if it's not there, give them a little time to restock it, or ask someone if they have what you need in the back. The folks that work there are amazing and are always willing to help. I love this H-E-B, and all the folks who work there and thank you from the bottom of my heart read more

All of their fruit is rotten. Bought a bag of organic grapes for $6 and it's disgusting when I opened it I also purchased a bag of apples ALL ROTTEN!! Disappointed and disgusted!! Had to Throw my fruit away!! Waste of money. read more

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Location very missed managed. If you can go to Floresville or Seguin. Had to wait 15 mins outside be cause there were too many people inside. Very understandable given the current guideline. But after I ask when someone might be going in the young lady allowed 25 people in. Sounds like someone was not paying attention again. Once done shopping only 5 lanes open. read more

They need to offer a discount to senior citizens. Chances are, we've been shopping with HEB for a LONG time and have a certain loyalty to the chain, plus when we get to retirement age, money is a lot tighter. I guess I'll have to check WalMart and see what their prices are like. *sigh* read more

Pharmacy users be prepared to wait anywhere from 30 minutes-3 hours. There is NEVER a guarantee they will have your prescription ready. Even if you call in and arrange a time to pick it up 100% it will NEVER be ready by the time they give you. The staff are typically unapologetic and flat out rude. The outside lanes will typically have 10+ cars in line at any given time and the staff has ZERO motivation to help their customers promptly. If you decide to go to the line inside bring a jacket as you will be forced to wait in a very long line down the frozen foods section with a number of sick people around you. Depending on what time/day you go prepare to spend your entire day here. Absolutely terrible customer service. Choose literally ANY other pharmacy. I will never go back. I'm driving an additional 40 minutes out of my way to pick up my prescriptions at the heb in floresville where at least they have a friendly staff. read more

It's great to have an HEB close to home!! Great people, clean store, and fast moving lines. read more

H-E-B - Grocery Near Me - La Vernia, Texas

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If you can go to any other pharmacy, then do so. The customer service is lacking and even that is an understatement. Employees are snarky and have bad attitudes. Not helpful or knowledgeable about what they are doing. Not the first time I've had issues and it just seems to get worse every time there is a problem. If I could give you 0 stars I would. You don't deserve the one that I HAVE to give you read more

I shop at the HEB in La Vernia. Staff is friendly and courteous, but please HEB teach your staff how to wear their masks. At least one checker, the one next to the one I was at, had her mask just over her chin the whole time I was at my checkout. Even once seemed to remove it but put it right back over her chin and lower lip. This is not the first time I've seen this, last week I believe she was the checker I went to and the same thing, her mask was below her nose and barely covering her mouth. I'd rather see no mask at all than wearing it incorrectly. Most other employees that had masks on were wearing them properly. read more

The HEB IS great store! I HAVE HAD VERY VERY BAD serves that the gas pump every single time I have been here to get gas. They have been very rude I DONT KNOW IF IT IS BECAUSE IM Hispanic DO NOT GO FOR GAS!! read more

Love this HEB so friendly, and now they even have curbside which help me alot, get my things all ready and i just have come pick it up.

Thank goodness HEB opened this location. Now we are not forced to shop at the Wal-Mart on Rigsby. This location is clean, well stocked, nice variety. My husband even enjoys this location. He usually doesn't care either way. One suggestion...please add a garden center like some of your other locations have. read more

Moved to the area about a year ago. Shop here for groceries and such but today I used the pharmacy for the 1st time and the girl was flat out rude. I work in the medical field and know how things should be done. And it was not how the girl handled her self! I will not be returning to the pharmacy dept. read more

As much as I love H-E-B and try to spend as much money as I can their preferred over anybody else I just simply call their gas station to ask them how much their diesel is going for because they advertise it I'm just way out of town and trying to schedule refuels. I guess some airhead idiot telling me they can't tell me over the phone because it's against antitrust laws but yet they can advertise it on their big billboard out front very disappointed in you HEB!!! read more

It had what I needed except a a University of Texas shirt and all they had was an A&M shirt. Oh well there are others in SA.

Absolutely the worst, slowest, and most disappointing pharmacy I have ever used! They have officially lost all of my pharmaceutical needs!!!! read more

I love this store! I travel about 20 minutes to shop here even though there is a Wal-Mart around the corner from me. Unlike our nearby Wal-Mart, we experience good customer service, selection, and safety at this HEB. read more

decently stocked store for the lv. my favorite heb is city base but this one is closer to the boyfriend's. the store is always clean and the cashiers are friendly! read more