I have mixed feelings about this HEB. I never know what kind of experience I'm going to have. And trust me, nobody was more excited to go check it out on opening day than I was. I went to this HEB on opening day (even though I just had an invasive surgery), and I've been a loyal customer ever since.
I honestly can't really recall a time that I had a bad experience here due to staff. The staff is always nice to me and my son. The young girl in the bulk section even gives me all the samples of nuts and candy I want. But just like opening day, I often have really bad experiences here due to the customers.
I went on opening day expecting to get banged around a little but I risked it anyway. I had no idea I would leave bloody! All due to angry, impatient customers trying to knock you over. And that's not the only time, either. Almost half the times I've ever went, people have deliberately hurt me there in the hustle and bustle of grocery-shopping. And it starts in the parking lot!!! The customers get nasty about parking and nearly ran over my 7 year old while they try to dive into a parking space going 30 miles per hour. It's insane. I hold my son now and he's heavy. The guy in that big gray F350 should be happy I was able to pull some mommy matrix moves to swing my kid out of his way so he could get to that precious parking space.
On the inside, it actually gets WORSE! If you can believe that! Let me tell you a tiny bit about how I shop so you understand. I like to find the best produce I can visibly see, sometimes look at coupons or compare prices, and check out different cuts of meat. Pretty basic, huh? I thought so. So tell me why old ladies in buggies like to ram into me while I'm looking for that perfect cantaloupe. Or why they try to knock me over by repeatedly driving their buggies into my ankles.. STARING AT ME WITH ANGER WHILE THEY DO IT!! I'm not even making this up.
Also, the young soccer moms of Bellaire and the young father's who obviously hate shopping like to assault me as well. If I don't get out of their way when they come speeding up, having to halt their cart quickly because they seem to be ALWAYS running, I'm glared at like I just murdered their dog. Then they usually suck their teeth and sigh. If I'm not out of their way in the allotted 3 seconds they usually give to clear their path, they just barrel right through me. One guy even clipped my elbow so bad that it bled pretty darn bad! Who then told me to "WATCH WHERE YOU'RE GOING" as I have tears swelling up in my eyes. He had plenty of room and I was just looking at the Chocolate trying to decide on Lindt or Godiva! I didn't even want chocolate after that. I just wanted to go home.
I could go on and on with insane story after the next but I will spare y'all. I'm not a huge, slow person. I'm a normally sized, young, moderately face paced individual. I just don't rush when I'm making purchases like any other frugal person. But the customers here.. the people who shop at this cool HEB in my lovely home of Bellaire.. they make me dread going there. Always in a huge hurry, constantly angry and taking it out in the world, perpetually more important than anyone in their tiny little worlds. Get a grip, citizens of Bellaire. I may not live in those massive castles that you do, but that does not give you the right to treat me like a speed bump. Or run my son over with your gas guzzling monster machines. Shame on all of you.
However, to the cute middle aged couple who stopped in front of me in your sedan as I was leaving - to take pictures of the flowers growing on the second floor car ramp - please keep being you! Please stop to smell the flowers and take pictures of them more often! I do not mind waiting a moment and it was beyond cute. You guys are a much needed breath of fresh air at that store. read more