Gabby was very helpful, I came in looking for the newest Nike brand I saw online and they had it in…read morestore, she also helped me apply for the credit card, Annie was also very helpful and greeted me on my way in. Customer Service 10/10

workers must hate their job. very rude and unhelpful. only shop here if i really need something and…read moreevery time the workers are not welcoming or nice. the store is dirty and clothes are everywhere.

We brought in a brand new cathedral veil with rhinestones to be steamed…read more Upon pickup we notice there is a tear in it. I looked at their steamer and I could tell what had happened, It was extremely obvious that one of the rhinestones got caught which caused the rip in the fabric. Hey accidents happen, just let the customer know and tell them you'll fix it, right? Well that was not the case here. Employees were insistent that I had brought my veil in with the rip and they were not liable for it. We were basically blamed for the ripped veil & charged us an alteration fee for a mistake that was caused in THEIR store. Their solution was "we can pull up the cameras" and we have "witnesses ". They even turned the tables and said they never check items that customers bring in because they trust us customer to be honest. The manager got involved and was extremely rude and eventually slapped the desk in front of my face and told one of the associates to take the charge off our invoice and walked away with not even an apology. Employees were rude as well and gave plenty of attitude. Let's be logical, if a bride is going to get married in 3 days and brings in her veil to be steamed and she did have a rip in her veil, she would have addressed it in the first place. This was never addressed bc there never was a rip... we only needed our veil to be steamed. Be warned, your wedding day is important and if you come here for a solution, you will be walking out with a HUGE problem that never existed in the first place.

please do no shop here, not only is the customer service horrible but there prices are too high and…read moretheir cloths outdated. It would be better and alot cheaper if you just rent a suit from men's wear house. After trying to pick out a suit for myself, they ended up getting the wrong suit for me and so when I tried to cancel 2 weeks in advance, they still charged me a cancellation of $50 dollars for something they got wrong to begin with. please please please just save your money and go someplace else.

North main Ross. Over years noticed management is so unfriendly and rude which feels like it is…read moreresulting in bad customer service and horrible judgement to honest customers. overall experience is very unwelcoming. Compared to many other rosses this one is the most uncomfortable to be in . As a shopper who has worked in retail over 12 years ,this team under the obvious management of store would suggest keep emotions at home and teach associates to do so as well. Nothing positive changed on the outer view so decided to review.

Always find great deals with all the mark downs. The staff there are so busy and are so friendlyread more

At Bliss Boutique In Salinas, CA Again..!! Brought My Fiancée For An Early Birthday Gift...!!! My…read moreBdays On October 7th. Hers Is Three Days After..!! October 10th. They're Having A $15, 20,25$ Sale..!! So Instead Of Getting Her A Gift Certificate I Brought Her To This Sale..!! Gave Her $100 And Said Buy What You Want...!!! Easy Peasy...!!! I Know She Will Get Herself Something Nice For Herself..!!!! We Can Always Count On The Amazing Items They Have And Know She Will Enjoy Shopping On Her Own.

Bliss always has the best selection of cute affordable clothes and the service is fantasticread more

Carters is a children store as this location is located in Salinas off of north ridge mall area. I…read morehad priorly orders from this store location since online Carter stores had not been in stock of the items that I'm purchasing for my children. I had traveled out to Salinas just myself or sometime with my children when order is ready for curbside pick up. All interactions is Carter customer services representative representive and other associates in store is primarily communicative in English only. All children Carter items had been picked up as " paid for my children. Has used own personal transportation on traveling out to Salinas for order pick ups. I am direct at all times only. -Christina (6/8/2025)

Located adjacent to Macy (Northridge mall) Parking is easy…read more Store is clean and well organized Carters usually always has good deals I recently got a Carters credit card I have been using to get items for my new grandson My daughter got 2 of the same bathtubs One of them was a gift from me Brand new unopened item Of course I purchased it 90 days AFTER their return policy allowed and since I didn't have the receipt with me they only allowed for an exchange and I had to the exchange that same day ....... See photo of return policy 2 stars cus the cashier didn't know how to assist me and had to obtain assistance The person whom she obtained assistance from was low key rude and not helpful

Yet another Khol's, I love this chain store…read more I really wanted to make this a 5 star review based on the fact that I ALWAYS leave with wayyyy more than I need - seriously thought the customer service/ return staff is insanely awesome! What makes them so awesome you ask? Well, whenever I am returning something or in my case a lot of something's (lol) the staff is willing to work with me, so I don't end up on losing my khol's cash, and they'll even be honest with me, instead of just letting me unknowingly return something. Why not 5 stars you ask? Well, I've had maybe 4 out of 5 experiences with an associate that were not so great. Everyone eventually experiences what it's like to work in a customer service job - where the ol' saying goes that "the customer is always right" But hell I don't always want to think I'm right, I just don't want you to argue with me about a sweater in one spot or another. Overall, I am a fan of Khol's and found a great deal on a Nike Mens club fleece pull over hooded sweater. Khol's has great deals and fair prices, I'll continue to shop here - thank you

I started my way to the Levi's section because they were on sale. I asked an employee she suggested…read moreI check Jr's for more sizes. Anyway, I came back to the Women's Department and grabbed all the jeans I could find in my size (6) pairs. I headed to Fitting Room and there I heard a woman yell out... there's a woman with a cart full of jeans??? I was shocked that an employee would yell that out into the Fitting Room to another employee??? I was like... is she talking about ME! Mind you I only took (2) pairs to try on. I was troubled by the comment thinking to myself does she think I'm stealing all these jeans... I had a small black bag that only fit my little wallet, phone and keys... not POSSIBLE!!! So, I head to the register, and the lady there says oh you found all your jeans??? I was like YES, they were referring to ME. I have been a Kohls customer for like 15 years or more and I use my Kohls credit card every time! I am disgusted by the fact that employees think everyone is in their store to steal??? No, we are NOT! It's DISRESPECTFUL to announce such a thing and if you are so concerned maybe your store should invest more on security. Also, that employee needs to be spoken to because she could have been more discreet/responsible about the whole situation. This store is rude and they NEED more CUSTOMER SERVICE TRAINING!

Ross has a lot of stuff and a lot of the time ever thing I need from clothes to gifts they have a…read morebunch of good thing there almost my hole wardrobe is from Ross really nice quality store to would recommend only not five stars because very expensive but other then that great store

I have been shopping here for decades even though I live in another town now that is farther away…read more But the amount of merchandise here is really good. All I have to say for today is that no one seems to be sweeping up or cleaning up the outside. I have never seen it so dirty here, pee left by homeless against the outside walls, sweets and gum wrappers tossed all over the gutters , blowing around in the wind, some plastic clothing hangers tossed outside, maybe from a ripoff, it looks like an old abandoned building on the outside. Doesn't the management have any pride of appearance?

I was looking for some new Levi's pants. An employee named Michael went above and beyond to help me…read morefind the right size, style and color I was looking for. He even showed me where the buttoned dress shirts and belts were. Five stars for Michael

We had a very negative experience yesterday at the JCPenney salon…read more It wasn't the salon itself... But the provider Adrien/AJ. I hesitate in writing a "negative review" because.... it is not my desire to hurt anybody. But I think that our experience needs to be shared. I dropped my 21-year-old off to have her haircut. She has longer hair and was looking for a simple cut- no layering... just a clean up. She had specific pictures in mind that her hair could potentially do . When I came back near the end of the appointment, ... The first thing I saw was that her bangs were cut much higher than she had told me she wanted. I asked her about that while AJ/Adrian was still working---- I said: "wow your bangs are short-- you went a lot higher than I thought you would go". I could see the concerned look in her face-- So I zipped it from there. Not only were they shorter, but they were very blocky with absolutely no blending done . They just had a blocky chunky- flip- forward movement. The back was not anything close to looking finished either. I asked him about the point that her hair came to-which was off-center. She was trying to be positive and said, "that's what I asked for"----- but I could see it was a jagged offset point. It looked like a craggy shoreline. There were also stray long hairs here and there in the front angles. In addition to not blending the bangs into the corner/temple-line of her hair--- He cut the bang wedge very deep -- instead of the wispy Front bang she wanted. So it just went from a chunky bang- to long front temple corner pieces --- not graduating at all. It really looked bad and blocky and totally unblended. This haircut cost us $60. I went ahead and tipped the $10- I should not have tipped him... but it was habit. And I hadn't really looked at her hair yet to see just how bad it was. We did that when we got home. It was really heartbreaking. In the salon, I didn't have the heart to critically look at it because she was already upset... But trying to hide it. Two hours later we found another Stylist who was able to blend and thin the bangs into something that made my daughter very happy. It looked so much better!! In addition to the bad haircut we got by Adrian/AJ..., I would say the negative energy that came from him towards both my daughter and myself when I showed up to pay... was palpable. When we left the salon- I asked her if his energy had been so negative during the whole appointment. She said, "yes -- it felt very tense". The poor quality of cut felt 'spiteful' to her. Not sure what is going on in his life right now, but I would avoid him for the time being. On a side-note ----, the savior-stylist's name was Jasmine Tamayo at "Jasmine Loren Salon And Blowdry Bar" -- She was so empathetic, and saw us immediately. She was ready to put the apron on my daughter to 'fix it" ... But immediately read her body language that she was not ready to trust her because of what had just been done to her hair. So she put down the apron and just chatted with her. Jasmine gave us advice about how to move forward and what could be done in the immediate. She won my daughter over and gained her trust. Not only did she fix it, but I would say it's a style that my daughter might lean towards-- with a longer bang. Her blending skills were off the charts. On top of this, she only charged us $10 to do a bang cut. Of course I tipped her more than she charged. If you want a great haircut... Go see Jasmine Tamayo at Jasmine Loren Salon And Blowdry Bar. I'm heading over to write her a positive / glowing review. She's the BEST!! (831) 998-7570