Scott was fantastic - let me say that first. He was the only person that immediately put on a pair…read moreof gloves and started to touch and inspect all the parts of our heavy wood garage door. I had already done quite a bit of maintenance work on the door, and am quite familiar with garage door tension springs and other associated door parts, yet...I never saw the frayed cable. Scott found that cable because he was meticulously checking every part for wear and failure. Because he was professional at finding what needed work, and because he (listened) to what our concerns were...he was able to give us a multi-tiered quote based on the different items that we needed. He finished the work quickly and made us feel we'd spent money with the right company.

I called them and asked if there was a charge for just driving and coming here to my ouse, there…read morewas a reounding " oh no we don't charge a penny for just coming out " (secretary) however there is a "service charge" didn't know if i should laugh my head off or scream bloody liar WHATS THE DIFFERENCE !!! play on words how clever , so we cancelled .

I requested about five quotes from different companies. Some still haven't responded, but I…read moreimmediately heard back from Advanced Garage Doors. My initial appointment was within an hour of requesting a quote for a broken spring. A limited warranty on labor and a years long parts warranty was also included. I wasn't actually certain I was going to go ahead with the work today, but they showed up ready to do the work and offered me a great discount for same day work. The work took only half an hour and was very affordable. I highly recommend this company!

I contacted Advanced Garage Doors about my broken garage door spring after my debacle with…read morePonderosa and verified up front that they had no hidden charges for providing an estimate. Once that was done, they were able to get Logan scheduled to come out in less than two hours to assess the door spring repair work and provide an estimate to replace the 20 year old opener. The overall estimate for both was less than half of what Ponderosa provided, so I hired them. Logan took about 3 hours to complete the work and from all appearances did a great job. Very personable and reasonable company to work with based on this experience.

Update 10/11/2020: Since I purchased this house, I have to…read moredeal with multiple issues since everything was installed in 1999; so was my garage door... Since We established a great customer relationship, Mike has been kind enough to check in once a while to make sure everything was working alright. Lately the door had been making the "machine-gun-like" noise. Mike took a look and said to me: "It's time!". On the next day, Mike showed up on time with all the tools/parts he needed. Since my garage door is in between 7' and 8' standards, he brought extra parts to ensure everything will fit. Mike also double checked all the existing parts were secured. If not, he put in extra screws just to be sure. Which I really appreciate! I watched him replaced the entire unit quickly with great organization. We had some light hearted chats about families and the current pandemic while he did the installation. Then he cleaned up the floor and helped setting up all the controllers, plus downloading the app into my phone. Overall, I'm still very happy with Mike's work. He's reliable, responsive and great to work with. I paid 550 for my new garage opener, and I find the price very reasonable. I have, and will recommend Mike to anyone I know!

Update: The company reached out to me and sent the same…read moretechnician back out. He did square some things up and clean up the spaghetti wires. It is still strange to me that a customer would have to point out problems like things not being square, and wires electrical wires hand wound together with painters tape over them rather than that being an obvious sign of subpar work. But I appreciate the company's initiative to get in touch and try to get things fixed. It is now an acceptable job. Review revised to 3 stars-- 4 stars for the quality of work minus 1 for not getting it right the first time. Good: - quick response time - friendly technician. though I believe this job was contracted out to another company. - company reached out to fix initial issues Bad: - initial install took a really long time - quality of the initial install was subpar. though they did send the tech back to address the issues. - company only accepts cash or credit card with fee for payments - I believe my job was contracted out to somebody else, so I did not get the same techs that everyone else in the reviews are raving about. Original review (please see update above): Called this company to get a garage door opener installed-- I already had all the parts and had the rail-motor-belt assembled, garage pre-wired, and garage door installed. The person on the phone said they will get a guy to give me a call and then come out to give me a quote. I got the call and got the visit for the next day scheduled shortly after. It seems like this job was just contracted out to some general handyman contractors and the person answering the phone was working for two different companies because she asked which garage door company i was calling for. The guy quoted me $350 which is quite steep to bolt a rail and motor to the ceiling and hook up the sensors and switch. But I figured he'd do it quicker than me so I can have the rest of the day to go out. Boy was I wrong. I expected this to be a 1-2 hour job be he took all day and needed to leave in the middle to go to other jobs and return. The quality of the work was terrible (see photos). I requested a redo on some of the more egregious stuff but the end result is still pretty bad. The garage door was finally working by 5:30pm after the job started before noon. He also said they only take cash or credit card, and so I had to pay $362 after a 3% credit card fee. There was also supposed to be a 90 day warranty but I was not issued any documentation of this other than a note in the invoice I was emailed (see attached). There are also a bunch of greasy hand prints left all over my finished ceiling and bits of metal and wrappers all over the floor-- though that is just a minor complaint compared to the appalling workmanship. In hind sight, I should have inspected the work more closely before paying, but it was dark/late and I was tired and just wanted it to be done. I feel that Ive been scammed, not sure how so many others have had good experiences with this company.

Eugene Ultimate Garage Door has a reliable reputation here, which I can confirm. The immediate…read morescheduling/timing really surprised me. The respectful, honest, straightforward attitude of Ryan was incredibly refreshing. No bs here. Great work, cost what I expected. A+

I had an appointment for a quote on an 8x7 basic garage door repair or replacement. The estimator…read morecalled three times to postpone the appointment and then was 25 min late when I came home from work to meet him. First he ballparks at $5K to replace a $600 Lowe's garage door. When I call him on it, he reduces the price to $3k. .... update ... The owner personally called me to apologize, let me know the employee was reprimanded! The quote was redone for for $1400.

Service was prompt and very satisfactory. Brandon was very efficient quick friendly. I would…read morerecommend Thomas Garage Doors to anyone!

Tom came through and fixed our garage door on time and reasonably priced. Provided a cost range and…read moremultiple same day appointment options which made it easy to arrange a time for him to come out. To be completely transparent, I did get another quote and just by talking to Tom for a few minutes I got a good feeling that he cares for the people he works for and the service he provides. Easy choice. I'll keep his contact information for the next job.

Dave of Pioneer Doors is an absolute pleasure to work with. He came out to assist with a commercial…read moregarage door installation and was professional, personal, competent and conscientious. I would easily recommend Dave of Pioneer Garage Doors for your garage door needs. If we want to see small businesses like this survive, we have to support them when we have a chance, so give them a call if you're in the market for a new garage door.

From the owner: Pioneer Garage Doors serves the Portland Metro and surrounding areas. We are a family owned…read morebusiness in Beavercreek, Oregon. We provide our customers with quality products at affordable prices. With over twenty years in the garage door industry, you can trust our knowledge and expertise for all of your garage door needs. We are a garage door supplier. If you're a do-it-yourself homeowner, we can provide you with the materials you need to complete your own installation. We provide garage door and opener installations, sales, repairs and maintenance.Call Pioneer Garage Doors for your free estimate! ~Quality work from a company you can trust~.

Thanks for helping with my Mom's garage door maintenance needs. Appreciate jumping in and problem…read moresolving the deferred maintenance the door needed. The work performed quickly solved the issues and got the door working quietly and smoothly. RW was recommended to me and I too would recommend RW.

Wonderful service! I very highly recommend RW Garage Doors. Everyone was terrific to work with and…read morewe love our new product!

Dean came out and was able repair our door with new springs and cables and provided excellent and…read moreprofessional advice, highly recommend Dean and Thunder for your garage door needs!

We needed a new garage door. Got three quotes. (All the prices were very close btw) Vetted all the…read morecompanies. Went with Thunder. Pandemic hits, everything slowed down, and we didnt want to spend the money till we had a better sense of work etc. They were like, we completely understand. Call us when you want to move forward. Well, we got our stimulus check and it looks like a new garage door. ;) Seriously, these guys put in a great door. They did everything well, they cleaned up after themselves, the door is super quiet, and insulated. Given that we had a 40 year old wooden door, it's so clear that the garage is much less hot than in previous summers. And it's attractive. So a garage door is not something I really get excited about. In fact, I delayed replacing this for 5 years. Now that it's done, I am so glad to have made the investment. These guys also rep a number of different lines, so I am sure they can meet your budget and design.

We had an electric garage door opener installed, and during the first year, it malfunctioned- it…read moresuddenly stopped working, with the door stuck open. A repair person came out, and repaired it. Months later, it happened again- but this time the door rapidly opened, so fast it permanently bent the door and shattered a window in the door. We called, and Sears was not open that day for service. We had to pay to have someone come out, because otherwise we would've been leaving our garage door stuck wide open. When this person came out to get the door to shut for us, they informed us that Sears did the installation wrong- that the power of opener and size/weight of our door was not the correct match, and that a strut was required for what was used. The person said that the improper choice is what caused the malfunctions and breaking our door. Sears informed us they were not liable, and would cover none of the costs. So, we were left with a garage door opener (which we paid Sears for), and now we have to buy and pay for installation of a new garage door. Due to the poor installation and poor service, I cannot recommend.

Wow, Mike did an Awesome job with every step from first meeting him to the Complete Installation…read more My husband is going to Love it. The Style of the door fits Perfectly with my home siding and recent paint job. Mike helped me pick it out . It was fast install & Thank You Lynn for your Great Communication with Delivery & Installation help,( no more bats now) lol Garage door is 100% quite and my dog can't hear it from inside, doesn't bark as much. THANK YOU ALL AT SEARS, COST WAS FANTASTIC TOO!!! Cheaper than we expected it to be. :)