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    H&M

    2.9 (14 reviews)
    Open 10:00 am - 9:00 pm

    H&M Photos

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    Inside Westroads.Some employees aren't professional comparing to all the workers at fashion industries in bigger cities. (-_-)
    Yurika M.

    I like clothes at H&M. It's one of many brand stores I buy my husband's and my clothes at. H&M in Tokyo, Japan where I come from, people who work are polite and cheerful especially if they work at retails, restaurants, bars,etc., where they give their service to customers face-to-face. I was very happy that the store finally opened at Westroads in Omaha when I found out about it but their service is below average. But the clerks at the store are unfriendly and unhappy. I asked a clerk (lady) if we can buy a cloth I was holding that's one size bigger. Her response was "I don't know." This is what I said in my mind, "Good bye!" They're supposed to serve customers but clearly she failed. I was sad for how low standards the store is because of one person who decided to care about herself more than she should at work. In a lot of major cities and developed work places, unhappiness or tiredness of employees is kept within them and maybe co-s but not customers/consumers. Other workers look tired. In Tokyo, my hometown, every worker greets, smiles, speaks politely, asks customers who are walking around in the store if they find something they are looking for instead of asking them at the cashier when they are about to check out. Disappointed.

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    Von Maur - Westroads - Dress from the children's section

    Von Maur - Westroads

    3.9(56 reviews)
    0.1 miWest Omaha
    $$$

    My first credit card was with this store and 30 years later I'm still in love. I have moved to a…read morestate that Von Maur isn't even located in, but with the amazing staff in ALL departments I still call in and order online. But this shout out is specifically for Zoe in Clinique because I still get my essentials and she knows all my favorites and color likes. I get calls for all promotions and bonus times which I love and regardless of how busy she is in store I hear the smile and patience while I give her my order and ask questions. Even when you call in there's an operator who politely transfers your calls, which is so personal. I miss the piano, but customer service from thousands of miles away is top notch. Thank you for being so wonderful at your job and I'm sure crushing life. Call Zoe for any of your CLINQUE needs!!!

    Every time I've been in the store, I'm shocked at how huge it is! It is well staffed, with…read moreknowledgeable employees in each specified area. There are signs throughout, so it is relatively easy to find the area you are hoping to shop in. Each time I've come to search for something, I have not had any luck. The main reasons I have not bought anything here are either of it. Nothing fits my frame/style (This store is much more geared towards women than juniors, and business/cocktail attire than anything casual), and that the price point is high above competitors I shop at. Overall, I do not think I am their target market, but I am shocked that people come in and spend what they do for items you can get cheaper elsewhere. Probably just a matter of opinion, but I do not frequent this store often for that reason. I do know a lot of friends who get great deals with within the shoe clearance area -- this seems to be what they're known for! I looked around, and did see some decent deals, but nothing that I needed. Overall, I would come back here to shop at the shoe clearance, but probably nothing else.

    Photos
    Von Maur - Westroads - Accessories is a great place to find a Derby hat!

    Accessories is a great place to find a Derby hat!

    Von Maur - Westroads - Coat from Von Maur, with free tailoring to my fit

    Coat from Von Maur, with free tailoring to my fit

    Von Maur - Westroads

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    H&M - menscloth - Updated May 2026

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