1. H&M Nails Spa

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Killeen, TX

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H&M Nails Spa

4.1 (90 reviews)
Open • 10:00 am - 7:00 pm

By appointment only

Services - H&M Nails Spa

Manicure

Manicure and pedicure

Nail fill-in

H&M Nails Spa Photos

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Recommended Reviews - H&M Nails Spa

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Truly the s***** pedicure I ever had in my 29 years of living
Nane C.

I stopped doing Yelp reviews years ago, but I can not let this one go. If you have other options please go somewhere else, if you can't do a pedicure right can you really do nails?. I went in around 5:30 close to 6pm today, and I understand they close at 7, so maybe they rush they last few clients. I went in for a simple pedicure and simple medi the lady cut my toes nails all the way down you can't even file them to reshape them because they were cut in a weird angle I guess, but ah best part is she took it upon herself to cut them down to match my big toe without asking (I was going to get a fake nail put on my big toe) so now I have to grow out my right side of my toes because instead of having one toe that isn't the same length she tried to make all my little toes the same length as one big toe. I truly feel ugly because I take pride in having a nice length toes nails. I went from "are your toes nails fake" to some childish ass toes. Like bro if y'all can't do nails just say that, I can no longer get the French tip I was going to get because of my nails are so short. Thank you truly for the bad experience. P.s I only tipped her the 4 dollars because she massage better than she do nails.

6:36
Mo C.

Pulled up at 6:35pm to get a simple nail removal. Definitely only takes 10-15 minutes max. I was told that they are closed. Your hours are until 7:00. You definitely could have done my damn nails. But fuck it. I'll definitely give my money to someone else. Sad part is, I just moved into the neighborhood so I was looking for a salon that could be my go to salon. Now you lost out future business dummy.

The results of one of the most disappointing pedis ever
Colleen B.

[ ] I made an appointment here as treat for myself on my birthday day. It was a 10:30 appointment and when 10:30 came and went without anyone even attempting to set up the foot spa, I was about to walk out. The guy in the front must have seen that because he abandoned his client in order to go set up the foot spa. I was taken to the back, which I guess is supposed to look nice because of the arm chairs but kind of comes off as ghetto, like what it would look like if someone set up a pedicure spa in their livingroom. The foot spa water was luke warm, but It's not like I could tell anyone because at 10:40 I still hadn't seen the person who is supposed to do my nails. If I had been a walk in I'd expect a wait time, but this place is by appointment only, if I have to make an appointment, it needs to be honored by both parties, especially if their website states that they will charge you for missing the appointment. I was about to walk out at 10:45 when a lady who had been doubling up on another client decided to come over. The pedicure itself was okay, I wouldn't call it enjoyable or relaxing though. The tacky armchairs were crazy uncomfortable. Pedicure chairs are designed to be ergonomically correct IKEA sofas are not. In contrast with the lukewarm to cold water in the foot spa, the paraffin practically scalded my feet. And lastly the nail polish was immediately messed up before I even got in the car. While this isn't technically their fault, the whole process didnt wrap up until 11:50 and I had an appointment at 12. I had planned on having at least 10 minutes to sit and let my nails dry, but the 15 minute late start shot that to hell. I was told I could come back to get it fixed, but honestly i feel it should have been done right and when it was supposed to be done. Needless to say I will not be back and I dont recommend this salon. Side notes: - I found the music choice odd, while most spas play relaxing spa music, I found the country music or Christian music (I couldn't exactly tell what it was) displeasing. -Im not positive but it looked like the lady was using unclean tools that had not been autoclave. I could have sworn I saw skin on the end of the tool before she had ever used it on me. I think a TDLR pop up would be a good idea.

Ashley P.

Let me start by saying the people here are so very nice. I came in asking for fall colors and showed them a picture of Ombre fall nails and ask if they could do that. The girl was so helpful picking out my nail colors. The services were up to par, no massage chair, no spa tubs with the lighting, you sit in a sofa chair. I needed to leave by a certain time but they finished within an hour. Did I get what I ask for? No, not by a long shot! They did not even ask me if I liked it or not!! "There ya go" I've attached photos of what I wanted and what I actually GOT. I agreed on the slight color variation but expected the Ombre to at the very least match the picture and if they couldn't do it my gosh just say so! You can see in the photos that my hands are so dry they did not even apply lotion!! As soon as I leave this place, I'm removing this polish! So I just checked out and was ask if everything was okay and I showed the girl at the front drsk my nails and the picture she agreed it looked bad and admitted she would not be happy with them either but offered not even nail polish remover!!! So upset that I just spent 68.00 on a basic manicure and pedicure to come out hating it. The toes are not as bad as the nails but still nothing like I ask for. When I started this review I gave this place two stars but after expressing my feelings to the front desk with no real concern or offer of resolution I've dropped it down to one star. I usually don't post reviews but this was just so very shocking and upsetting. I'm trying to figure out how to post these pictures. UPDATE: The manager called and spoke with me on the phone. He offered not to charge me for the Ombre service and for me to return to have them fix it. I explained that I was out of town and had no time to return. At this point he said that they would not charge me for the manicure (Which should have been the case from the start with the offer to fix it) I'm not a person who expects something for nothing. I was encouraged to try them again in town but the offer should have been to try them again, cost waved just to try to save the customer. I do feel they at least attempted to do the right thing.

I went for a fill in with almond stiletto nail shape and left with wonky non shaped nails. I asked the tech before she started to take notice of my shape bc that's the same shape I desire, she went into attitude mode saying how hard she works when I only wanted to confirm what I wanted when I saw her going in another direction with my shape. It's horrible and looks like water is sitting on top of my nails. She calls this sculpting this twice and still wonky. Don't go here who needs to pay for ghetto attitude and inexperience with popular nail shapes. She practically yelled and bc I was raised right I let her be but she just kept going. If I wanted to argue I would've stayed with my husband that day.

Best nail shop very happy with my nails don't go else where Christine hooked me up !!!
Kailani T.

Best nail shop by far wonderful people work there they make sure your good and relaxed I will most definitely be a loyal customer!!!

Brianna N.

I'll start by saying they were very welcoming from the start! They got my hands soaking right away and offered me something to drink. Danny was very sweet and I have NEVER had anyone spend that much time making sure my nails looked this good - my nails are ugly and brittle, but he handled them amazingly. Love the gel polish and overall great experience!! Will be back!

In reference to the review I wrote: CS
Carolina S.

This is the only nail salon in the area I know of that does SNS (signature nail system) and I wanted to give it a try. The experience of getting the nails on was great. About 2 weeks later I got them removed by a different nail tech other than who did them. What happened that went so wrong was the removal. The tech took a dremel after an acetone soak and sanded them off and all that was needed was a lot nail polish remover or acetone. The tech left my nails scratched up so bad they flake when trying to grow them out. I have to wait until all the damage grows out to grow them any kind of length. I included a photo. I even called the salon and I'm not sure I spoke to a manager even though she claimed she was because she didn't give me the vibe she was someone in charge. She said she'd call me back to tell me what she can do for me, but I'm still waiting for that call. I'm giving this 2 stars because most of my experiences were positive. But I'm not sure I'm going back. CS

Light Blue french tips. Always willing to try new things. Gabi does a great job!
Hannah M.

Ask for Gabi! She does a great job! Nice, clean nails. Doesn't mind touching up little things I notice. Always so sweet and helpful. Willing to go the extra mile to make sure your 100% happy with your service. H&M is a welcoming, clean and enjoyable atmosphere. They have a Loyalty program with a points system that allows you to get either 10$ or 20$ off of a service after so many points. They also email you special offers every so often. You can also book your appointment online which I like if I don't have time to call in. I will continue to go here and have Gabi do my nails.

SNS nails with Shellac polish.
Jasmine M.

I have been to several different nail salons in Killeen that have been average. H&M Nails exceeds the average! The greeter upon arriving is nice & welcoming. She also explained different services offered I wasn't aware of. Very satisfied with my nails done by Brandi. Water or Wine is offered too. Comfortable environment. Brandi did an amazing job & I definitely enjoyed my mani & pedi. Highly recommend! Booking online is also available.

First-rate nail spa...
Angela C.

I hadn't been here in quite some time and I was a walk-in. I was greeted by the friendly receptionist, Jennifer and escorted to the pedicure chair. Very professional atmosphere & quite organized; nice spa ambience (soft/relaxing music); nice technicians. Danny does an amazing pedicure. Dom does a fantastic job on nails. He fixed what look like a bum job and turned it into something beautiful. The staff has a pleasant attitude. I felt welcomed and it actually felt like a pamper session -- good job, Hannah!

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12 years ago

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Ask the Community - H&M Nails Spa

Review Highlights - H&M Nails Spa

“Thank you for hooking up my SNS nails Danny This would be my go to place if I wasn't moving back to my hometown.”

Mentioned in 9 reviews

Read more highlights

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I must say I was nervous to try a new salon for a Brazilian Wax BUT I was exceptionally pleased. I…read moretold her previously tried sugaring because it hurt less to me over the regular hard wax. She told me all she offered was hard wax and I was skeptical about it nevertheless she reassured me she wasn't heavy handed. This was the BEST wax I have had in a very long time. The shop is so cute on the inside. It is just her who works there so that definitely was a plus to me to know that when I booked again it would be just her instead of another waxer if she was booked. So that scored more points with me. She also gave me tips on getting waxed, things no one has ever told me about waxing.. for an example "breathing" lol I normally just hold me breath when it comes to pulling the wax off but if you just breathe during the whole process it would hurt much less. So again that also scored more points with me. She also hold great conversation so it wouldn't be awkward. I loved it and her. I would definitely recommend her to everyone I know. Thank you so much.

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