Probably the worst service I have ever gotten anywhere. If I could give less than one star I would. I don't like to write bad reviews but H & A medical transport is so extremely unprofessional. They called to confirm the night before and showed up 20 minutes early and left after 5 minutes of their arrival, a good 10 minutes before I was ready to leave. It caused me to miss an important dialysis appointment. When they answer the phone it's just "hello?" No mention of the company name. When I asked why they don't mention the company name when answering the phone she says it's Sunday. However if you call them during a weekday they still don't say the name of the company when calling. For my second pickup I called and asked what time specifically are they going to be here so I could be ready, the reply was "same time." And I asked "what exact time" and the woman answering the phone continue to argue with me about make sure I'm there on time without telling me what time until I asked for a fifth time. I would not recommend to anybody to use their service if you have any other resources or possible way of getting transported, do that instead. read more