I've gone here for two years for my car rental for work and honestly both experiences has been so…read moresmooth and great. Irene at the front desk has great customer service and shows you your vehicle options for your trip. Cars are always clean and tidy with no smell. They take pictures before the vehicle leaves with you. I think the prices are affordable and overall I'll be coming back here to rent a car in the future.

Downloaded yelp, made an account, and typed up this review all while waiting in the office with no…read moreemployees in it. Been here 30 minutes and haven't seen a single person. The phone rang multiple times, still nobody here. I budgeted plenty of time for me to rent a car and go to work. This is going to make me late, or nearly late. Unacceptable levels of customer service from Hertz.

Tay, The Manager, is MY-ANGEL! 1st visit with my son after his car was hit. I have a TRAUMATIC…read moreBRAIN INJURY. I am friendly, happy, kind and chatty and wanted to help my 30ish son in several ways. Tay was a gem as my son MOMMMMED-me and shoo-ed-me away.. 2nd visit my car on body shop. Tay received my reservation request and my disability was unique. When she presented me with my rental it was MY-CAR! MY-WHITE-Q3-AUDI! I cried, hugged her and said you are MY-ANGEL! A Thousand Thanks !! 3rd My husband came in for a rental when his car was in the shop. He never mention me, son, my love for Tay...Tay gave him a new Mitsubishi Full-size SUV. He fell in love in 3 days with the car and after the return, My husband traded his car in for the same model brand new Mitsubishi Tay rented him! Last note: all cars were very reasonable prices and Tay called to let us know when insurance was ended and paying on our cc. Updates saying weekly/ daily as needed. Excellent customer service. Excellent attention to customer needs. And above all, Excellent kind, and friendly human nature! Yes, not to forget Tay hires employees just like herself they're all wonderful

I came to this location with my friend so she could pick her car and we were being helped by an…read moreemployee. I witnessed Tay, a manager, being extremely rude and condescending to her employee. It was very unprofessional and it made us uncomfortable.

We received great service from Fernando! We walked in without a reservation and he gave us 5 Star…read moreService at a reasonable rate. We chose a van which needed cleaning. It had garbage and sand in it. It was immaculate when it was handled over to us. The office and bathroom were clean. Chairs in the seating area were spaced apart due to Covid 19. I would definitely rent from this location again.

Made a reservation , even called in one hour before to tell them I will be a little late but I will…read morestill come in for sure. He said ok and he will make note of that. Got there and that fool didn't even save my car for me. Smfh. I think his name is Brendan. Horrible horrible service! First and last time here. Confirmation # is 2132535189. Priceline trip number 151-063-236-25. My reservation was at 9:30, I called to let him know I will be late but I'm still coming in for sure for sure to get my rental. He said he will make note of that. When I got there, he said he no longer had any midsize vehicle for me because he wasn't sure I was still coming. So I had to pay extra for a bigger vehicle.

I had such a positive experience renting 2 cars from this location. Miriam made the process so…read moresmooth. It was a complicated situation and she made what could have been very stressful, so easy. Everyone who works there was super nice, as quick as possible, and very helpful. I will definitely be renting from them again.

Extremely disappointing experience. The posted business hours clearly state that they are open…read moreuntil 5:00 PM, yet we arrived at 4:30 PM to pick up our rental and were told they were already closed. If you are going to close before your posted hours, then your hours of operation need to accurately reflect that. We specifically planned around the hours listed, only to show up and be turned away. That is completely unacceptable and incredibly frustrating, especially when you are relying on a rental company to have your reservation ready when you arrive. I will absolutely not be using this location again, and I would not recommend it to anyone unless you plan on arriving well before their advertised closing time. Save yourself the headache and go somewhere that actually honors its posted business hours.

the people are very nice here, but just because you reserve a vehicle doesn't mean you'll get one…read more 5 months ago we reserved 2.... a luxury and a minivan for our family of 9. they have no luxurys here the day we arrived, so we are waiting on a mini van now...and on the mini van we wanted, they tried talking us into smaller second car. again, people very nice here, but if you reserve with National, all that does is lock your sale into them and nothing in my opinion with what the car you prefer to reserve.

National Rental Car drop off in Fresno International AirPort was effortlessly fast. Our Jeep…read moreCompass was clean, comfortable and just a smooth ride. I said Rental Car Drama because I was being charged for mileage and this has never happened before. We're professionals right, so I just asked for the receipt so I could deal with that later. The agent didn't know how to print the receipt. Crazy right but he got assistance and we were on our way.

I can't recommend Central Valley Rentals enough! They made planning and setting up for my party so…read moreeasy from start to finish. Arturo and his team were incredibly professional, polite, and always willing to answer any questions I had. One of my favorite things was their huge selection of party rental items. Being able to browse and reserve everything online made the entire process so convenient and stress-free. The setup was absolutely beautiful, everything was arranged so nicely that I barely had to add any decorations myself. It saved me so much time and made the day of my event so much less stressful. If you're looking for amazing customer service, quality rentals, and a team that truly cares about making your event special, I highly recommend Arturo and the entire Central Valley Rentals team. I will definitely be using them again!

Great people and easy to work with! Communication was good and they set up and broke down tent.read more

I was recommended here by a worker at oreillys…read more Excellent service provided by the older gentleman. He was helpful and thorough and although I did not have an appointment he went above and beyond to make sure I was taken care of. Thank you sir!

Trustworthy quality mechanic! Good prices too. Quick services…read more..............................,...................................

I hope this feedback can reach the current branch manager, David De La Rosa…read more I am writing to share feedback regarding my experience at the Enterprise location on Friday, August 7th at approximately 8:00 PM. I am an Enterprise Plus member, and I had already completed the ID scan and facial recognition process specifically to avoid having to wait at the counter upon arrival. Unfortunately, there appeared to be an issue on the Enterprise side that required me to go to the counter anyway. When I arrived at the counter, there were more than eight people in line with only one employee assisting customers. I initially went outside to see if someone could assist me there, given that I had already completed the required steps. I was told that they could not assist me outside and that I would need to wait in the counter line. I returned to the counter and waited approximately another 15 minutes. During that time, the same employee was still assisting the same customer, while the line remained backed up. At that point, I went back outside and noticed two employees who were not assisting customers. I asked whether one of them could come inside and help with the line, particularly since there were multiple customers waiting and only one employee working inside. One of the employees, Michael, responded that he knew who I was referring to and described the employee as "the male with the slicked-back hair." He then told me that he was taking over for that employee, but not until that employee went on break. What was particularly frustrating was that Michael was outside and not actively assisting customers, while there was a significant line of customers waiting inside. From a customer's perspective, it was extremely difficult to understand why an available employee would not step in to help a teammate when the branch was clearly understaffed at the counter. I understand that employees may have assigned responsibilities or reasons for being outside that I was not aware of. However, the situation as it appeared to a customer was extremely frustrating and gave the impression of a lack of urgency and willingness to assist customers or support a teammate. I hope management will address this situation with the staff involved and look into what happened that evening. I also hope Enterprise can improve the process for Enterprise Plus members who have already completed the ID and facial scans, as the purpose of completing those steps is to make the rental process faster and more convenient. Unfortunately, this experience left a very poor impression on me. Based on this interaction, I would not be inclined to rent from this location again and would instead consider using Hertz. I am sharing this feedback because I believe management should be aware of what customers are experiencing at this branch and hopefully take steps to provide a better experience moving forward.

This enterprise specifically is very efficient and helpful! I've rented a car with them multiple…read moretimes and have never had any issues with my vehicles. I love how the enterprise is right at the airport, no shuttle or bus needed to the rental lot. The check out process is especially efficient too!