We rented an RV from Meng for Burning Man in 2023. Here were the pros and cons.
Pros:
-Responsive and friendly
-Flexible pickup and delivery times
-Offered pickup from Reno
-Understanding about mud-related delays
-Willing to negotiate on the price after he asked us to take the RV rental off-platform
-Accepted donations of leftover stuff we had bought to outfit the RV
Cons:
-Hidden service charge of $439 that came out of our deposit. We thought we had agreed in advance that all cleaning and servicing would be part of the steep total fee we paid, and that the deposit was for damages incurred to the vehicle - not that we were putting down a deposit just to pay another mandatory fee.
-RV came with nothing, so we had to spend around $500 on sheets, pillows, pans, cutlery, etc., and also burn about 2 hours at Walmart shopping for all of these things.
-RV was supposed to be a year old but was pretty banged up inside and had some dirty spots inside cabinets and on walls
-No windshield wiper fluid (pretty big oversight for an RV going to Burning Man) read more