Terrible!!!!!! I ordered a 12 pound weight a month and a half ago. I spent way too much because they were the only ones who had stock. They charged my credit card. I can not get in touch with them. Nobody will call me back. I tried to chat online. I tried to email. I have heard nothing. read more

Kerone was 5 stars from the phone call, to my arrival at 5:30pm (they close at 6pm), to my check out @after 7pm!.. to loading my car (every dumbbell & kettlebell they have), trx bands and a power plate (I'm opening another fitness studio), to waving me off @close to 8pm. Again they close at 6pm! He went above and beyond and I had fun while I was there. Never felt rushed. Never felt like I was holding him there-and i was! He is well informed and was very helpful. Thanks Kerone. Gym Source is LUCKY to have you. JeniFu read more

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Bought the Stages SC3 spinning bike last week recommended by Rob. Like Rob said... I will enjoy the bike. It's a bit expensive but it's worth it. Riding this bike is like riding my Cervelo road bike on the road. Very natural and all the components are very smooth and quite. I can ride this Stages SC3 for hours unlike my old cycleops trainer. Been spinning everyday at least an hour a day. Very happy with this spinning bike! thank you again Rob and Nigel! You guys are very helpful! Oh... almost forgot! Delivery man Sandro and his partner was very nice too! read more

Gym Source - Sporting Goods Near Me - New York, New York

As the former fitness director of the YWCA which was within 2 blocks of Gym Source in mid town NYC I had a very good relationship with Gym Source. I was very strong on Cybex equipment and Gym Source was well equipped. But they also had everything a quality gym like the YW would need for it's members. I was devastated when the Y decided to down size but I will always remember my experience working with Gym Source. Sorry I no longer have photos. read more

I am VERY unhappy with GymSourse. My elliptical is not working again. For some reason I paid for two visits!!! One visit when the repair guy came in with the parts my machine did not even need. So another repair person had to come back. Meanwhile I was charged for two visits, that is over $420.00!!!!! This is outrageous. Not to mention that now my machine is not working again!!! At the last visit the service person said I still did not need some cables; now it seems I do need them. Therefore, he does not put them in in April only to come back in December to put them in. However now it is costing me additional $300-400!!! Therefore in 9 months I am paying almost $1,000.00 on top of the fact that machine is out of order for prolonged periods of time!!!!! Every time the machine is not functioning I have to wait for a week for an appointment to assess the problem then another 2-3 weeks to put in parts!!!!!! The girl on the phone is very nice; the service guys who come out are also very nice. But that does not resolve the fact that my machine is once again not working and I paid half the worth of the machine to continue repairing it!!! Please help!!! I am putting this review on Yelp. People must know!!!! Gabriella V. read more

my experience with gym source was awesome! from the start when i met Nigel in the store till the delivery it went smooth. Nigel is very knowledgeable and can help you choose the right equipment, the selection is huge so you can find whatever you need form home gym to a real pro gym. i built a nice gym to my office employees and every one that see it loosing his mind, its beautiful and answer every needs they may have. the prices are very good and there is always some sale going on. the delivery was very good and they assembled every thing correctly and placed in the right place; ohh i forgot to mention that they had to carry it to a second floor walk and didn't complain a bit! the guys worked hard, took their time making sure everything is working and in the right place. i would use again and highly recommend. read more

My experience at Gym Source has been an amazing one ! I recently opened my first studio space in Brooklyn and I was able to equip the whole place through gym source. The staff was very supportive in helping me select the right materials specific to my space. I highly recommend Gym Source to anyone looking to furnish a new space or enhance an already existing one ! read more

I contacted Gym Source for repair services. Turns out they don't carry the model I have and thus don't service it, but Lisa from their customer support team referred me to someone who does! If I'm ever in the market for new equipment I will definitely check them out first. Thanks Gym Source! read more

We originally bought our universal gym from Gym Source. Fine. However, when we moved, we hired them to take down and set it up in our new home. Take down was $350. Set up was $425. VERY DIFFICULT to schedule them to set up. Took WEEKS. THEN, when it was set up, the cables had slack and rubbed against each other. Impossible to get FRANK to schedule them to fix the issue. Had to hire GYM SOLUTION (845-605-1210) to come fix it. Called FRANK at GYM SOURCE to ask for a refund of his work. He said he would call me back. Now he doesn't pick-up the phone and doesn't call me back. GYM SOURCE = RIP-OFF!! read more

BEWARE!!! I purchased my treadmill and in 6 months after install needed repair. I had a horrible time getting anyone on the phone and to respond. When I finally did get techs to come here they misdiagnosed the problem and it took forever to get parts. They then put it back together 3 different times improperly over 2 months! Missing nuts and bolts, the heavy machine installed on top of the power cord, wires left loosely unattached and improperly installed that I was later told was a fire hazard as it was near the motor. One phone call to the manufacturer of the machine and I got another repair team here ASAP, Gym Tech. Within a week I had all new parts, and repairs done efficiently and effectively that Gym Source could not seem to get, in fact made worse with each visit, over months! read more

I went online and found a few resistance bands and mat I was after. When I got to the store, I found the bands, but not the mat. Nigel provided outstanding customer service; he was curious to see that the mat was listed online but not on the store. He said he'd follow up, took down my details, and contacted me the next day saying he'd found it. Pro experience - I'll be going back for my remaining fitness equipment needs in Manhattan. read more

Came here looking for a pair of jump ropes. Place is huge. The sales person was very helpful, they had what I needed and was in and out. What else can you so for. read more

I bought a TRX here a while ago. I phoned ahead to make sure they had it and when I got there they had already brought it up to the cash register for me to pay for it. Good competent service and a wide range of sporting supplies read more

HORRID! Stupid, arrogant, abusive salespeople and service department. Honestly it may rate as my WORST Customer Service experience ever. They missed their appointment, brought the wrong item when they did make the delivery, tried to deliver the right item another day (although I had cancelled the order in disgust) and then didn't refund the delivery charges! When I complained they credited it without the tax. Only after another call did I get a full refund. OMG! Just the pits. Go somewhere else. They deserve negative stars. read more

Great experience at Gym Source. The staff is very knowledgeable and helpful -- Nigel answered all my questions and totally hooked me up with everything I'd need for a small, quality gym. And the better quality has made all the difference as I've seen terrific results. Highly recommend this place! read more

I own a fitness studio so am buying various pieces of equipment a lot. I now always to to Gym Source first, as Ive found that i almost always get the equipment Im looking for and usually at a better price than I can find elsewhere. I usually deal with Mike whenever I can as I am a creature of habit when it comes to return business when it is well deserved. Mike and Gym Source have always been able to keep me and my clients happy and for that reason I will continue to make them my 1st choice in all fitness products i buy! read more

We are an established fitness company in NYC and have been working with The Gym Source for the past 15 years. We've purchased everything from ellipticals and treadmills to strength training and assessment equipment from them. We've been extremely happy with every item and have always received exceptional service from Mike Goulet at the 52nd street location and the entire Gym Source team. If you are looking for the most reliable fitness equipment on the market with the service to match, we HIGHLY recommend the Gym Source. read more

impossible to deal with service. Equipment malfunctioned, Long time spent on hold and then only weekday appointment for repair. Charged for repair and equipment still not working. Go elsewhere with good customer service. read more

As an owner of a Manhattan fitness company in constant need of equipment, Gym source, and specifically Mike Goulet and his team have been amazing in helping us find our clients exactly what they need. We have worked with Mike for over 14 years and have never been disappointed. You can trust him to get a fair price and deliver on time, plus he takes the time to answer all your questions and go that "extra mile" whenever needed. I highly recommend him. read more