I purchased a 2015 Mercedes S600 from Deny at Da Vinci Motors in Jacksonville. Having been in the…read morecar business myself and not being able to see the car in person, I had Deny do a facetime walk-around with me. He told me there was no damage to the vehicle, and due to its seemingly pristine condition I paid their full asking price, but when I received the car, the first thing I noticed was a deep scratch in the trunk lid. Something that would be impossible to miss! I notified the General Manager, who investigated, and confirmed the damage prior to shipping. He offered me $300 to help pay for the repair, as that is what his internal cost would be, which I accepted. I consider the matter resolved and am otherwise very happy with the condition of this beautiful car.

We were looking at a vehicle they had on the lot. After several days of going back-and-forth with…read moreRudolf Daka, the sales rep and his manager, we came to an agreement on the price for our trade-in and their vehicle. In this agreement there was a $1200 price for shipping both vehicles. Rudolf/ manager wrote up the contract and sent it to us to be signed. In the contract, the price for shipping for both vehicles was $1600. I brought this up to Rudolf's attention only to be told that he never got permission to offer the $1200 shipping fee we previously discussed. I asked him to make this right. He then replied with a text saying that we no longer have a deal in place. He cannot offer us what was agreed in the contract for our trade-in because his manager never ok'ed it. Terrible experience with this dealership/sales rep, awful sales tactic and a waste of everyone's time. Absolute clown!

I have to share what an awesome experience I had with Terra Motors! The process of buying my car…read morewas honest, straightforward, and easy from start to finish. Alex was professional and always prompt with communication and handling what needed to be done. If you want 5 star service when buying your next vehicle or boat, visit Terra Motors in Jacksonville.

Alex was amazing to work with! We go an amazing Range Rover from him and flew in from AL to get it…read more excellent place to buy a car.

I bought a car through Carlos and found out that there's still a lien on the car after I paid for…read moreit in its entirety.

Carlos Roca he is the best he will work hand on hand with you , not matter what your situation he…read morework for his client not for the lender if you need help find a good deal go with him . Is my second time , I'm happy with my deal

We've purchased four cars here. Their website makes it easy to do my homework ahead of time, and…read moreyou should because some Carfax details would change your mind. No haggle, fair on the trade and creative finance if if need be. I love that they let you test drive on your own so you can really look and think without someone chirping in your ear. The store isn't flashy, and I'm ok with that since I pay for flash. I've worked with David twice now and have been happy both times. Brian helped us get my son with bad credit, bought. Great extended warranty options.

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

I've never had a better experience than I had yesterday at Dalva motors. Kevin and Danny are…read morereadily accessible and have great attitudes. I was really humbled by my experience at this smaller dealership they cared.

Nice to your face. They said they fully inspected the car. Mine has an oil leak. They said they…read morewould fix it. I left it with them, they fixed nothing, and told me it was all better. The extra work of getting it actually inspected then getting a lawyer isn't worth it.

terrible experience sold me a car with bad transmission. call them never answered there phone …read more two months and I don't have a car . please DONT BUY CARS FROM THIS PEOPLE THEY TAKE YOUR MONEY AND DONT CARE .

My wife and I bought a vehicle and for 3 weeks have been without a title. The auction stated that…read morethe vehicle had a clear title and we would have expected to receive by now. Essentially, this company is selling vehicles it does not have titles or ownership of. It would be more honest if when a busines is selling a vehicle they told you that they did not own the vehicle and that a title does not exist. In most states, Indiana included, it is illegal to sell a vehicle you do not own. The Wholesale 360 business office may state that it takes 1 to 3 weeks to get the paperwork. In this case 3 weeks is tomorrow and no one at the company wants to offer any help. This is a case of buyer beware. Being honest and forthcoming is the best way for unscrupulous business people like these people to avoid negative reviews.

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

Slow service, misdiagnosis, poor communication. Don't trust this place. Wouldn't recommend anyone…read moreservice your vehicle here.

Where do I begin?…read more Working with James has been a breeze. Much also attending to all the questions that I needed answered and made the experience a smooth sailing. Mad props to this fine Gentleman!

I'm not in a hurry to get a new car, but I did start browsing and figuring out what kind of car I…read morewill be getting next. James was super professional and answered all of my questions! It was a completely different experience than going to a traditional dealership. I felt like he cared about helping me make the right choice rather than quickly trying to sell me a car. When I am fully ready to make my next purchase, I will be coming here!