Cancel

Open app

Search

GW Trucks

1.4 (32 reviews)
Open 10:00 am - 5:00 pm

GW Trucks Photos

Recommended Reviews - GW Trucks

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Damaged subframe, literally crunch up against the oil pan

First off, Brandon was very professional and courteous, so I really don't have anything bad to say about him. Now that I've had my car for almost a month, I feel the price definitely should have been lower, and this is due to the wreck it was in with the previous owner a few months ago. I just took it to have an alignment done on it, and was informed that part of the issue is due to the bent subframe that is basically pulling the front wheels closer together. This car honestly shouldn't have been sold until this issue was repaired properly. But that's partly my fault for not doing a more thorough inspection of the car, so I've pretty much screwed myself now. Yes, it was my responsibility to do a more detailed look at the vehicle, but the extent of that damage could only be assessed if the car is put onto a lift or jacked up to get under the car. What dealership would in sell a vehicle with this kind of damage?!? Part of me was very trusting due to the very diverse variety of the vehicles being sold, from Bentley and Lambos, to jacked up trucks. I assumed this place would be more honest, but again, just proves there will always be shady people. Very disappointing. Even Brandon hasn't responded to the messages asking about the damage either. If you do decided to purchase from them, definitely be more thorough about looking that the vehicle your interested in, as from what I'm reading in some other reviews, they don't seem all that helpful with repairs.

See all

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

11 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

23 days ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Amy F.
117
45
12

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Van K.
0
20
9

6 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 2

5 months ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

7 months ago

Helpful 3
Thanks 2
Love this 0
Oh no 1

8 months ago

Helpful 3
Thanks 4
Love this 0
Oh no 2

9 months ago

Helpful 4
Thanks 2
Love this 0
Oh no 1

1 year ago

Helpful 4
Thanks 3
Love this 0
Oh no 1

1 year ago

Helpful 3
Thanks 2
Love this 0
Oh no 1

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 1
Love this 0
Oh no 1

1 year ago

Helpful 5
Thanks 3
Love this 0
Oh no 2

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 2
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

11 months ago

Helpful 3
Thanks 2
Love this 0
Oh no 2

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 2

2 years ago

Helpful 4
Thanks 2
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 2

1 year ago

Helpful 5
Thanks 1
Love this 1
Oh no 2

2 years ago

Helpful 4
Thanks 1
Love this 1
Oh no 1

2 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 2
Love this 2
Oh no 2

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 1

Ask the Community - GW Trucks

Review Highlights - GW Trucks

Kemal loves the automotive industry and it shows in their dealership!

Mentioned in 2 reviews

Read more highlights

Da Vinci Auto

Da Vinci Auto

(30 reviews)

Mandarin

I purchased a 2015 Mercedes S600 from Deny at Da Vinci Motors in Jacksonville. Having been in the…read morecar business myself and not being able to see the car in person, I had Deny do a facetime walk-around with me. He told me there was no damage to the vehicle, and due to its seemingly pristine condition I paid their full asking price, but when I received the car, the first thing I noticed was a deep scratch in the trunk lid. Something that would be impossible to miss! I notified the General Manager, who investigated, and confirmed the damage prior to shipping. He offered me $300 to help pay for the repair, as that is what his internal cost would be, which I accepted. I consider the matter resolved and am otherwise very happy with the condition of this beautiful car.

Da Vinci Automotive sales manager, Louis K SUCKS!!!! Please do not buy a car from him. He doesn't…read morehonor the 90 warranties. I bought a 2005 Bentley, it had a couple of preambles I informed them of on day of purchase. They delivered the car to me a day late and didn't inform me of the late delivery date, so it was returned, so I had to pay for it to be delivered back to me. The second day both batteries was completed dead, so I had to pay a tow service to deliver it back to Da Vinci. The car was there for five weeks before he fixed the battery. The other problem was the, tire pressure Sencer, which, was noted on day of purchase, never fixed, still under warranty. next the keys, only one key, I requested a second key and when he, Louis, realize a set of keys would cost $1998,00, he refused it issue a new set of keys. The key that I have just crank the car, doesn't lock the car, so I am stuck with these repairs. Please, please, check everything, AC, windows hood, stereo, tires, all lights, ect. If you fail to check and note everything, he will not repair nothing and after notating everything, I would be surprised if he fix anything. At the present, I am spending over $3,000.00 in warranty coverage. Da Vinci may not suck, but Louis D. does.

Auto Boutique

Auto Boutique

(151 reviews)

Greater Arlington

I referred my son to purchase a vehicle here, and again they provided amazing service and my son…read morewalked away with his new car! A 2024 Nissan Sentra, great condition and reasonable price. Everyone here is just so helpful and really want to make sure they can get you in a vehicle.

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

GW Trucks - Wheel and caliper

GW Trucks

(4 reviews)

Southside

I send all of my friends here. Great deals on cool cars. If you want a new car go buy one. If you…read morewant a cool used car this is the spot. Ask for Kemal

*** UPDATE 1/19/24 *** NOW JUST GETTING IGNORED BY THE…read moreOWNERS DESPITE PROMISES TO MAKE GOOD. OBVIOUSLY MONEY IS MORE IMPORTANT TO THEM THAN QUALITY CUSTOMER SERVICE. *** UPDATE 1/10/24 *** AFTER THE OWNER KEMAL REACHED OUT TO ME PROMISING TO MAKE GOOD, I'VE SPENT THE LAST WEEK ONCE AGAIN GETTING THE RUNAROUND. I WAS PROMISED A REFUnd BY A FORMER EMPLOYEE TREY BUT THIS NEVER HAPPENED AND NOW AGAIN ITS UP TO ME TO MAINTAIN CONTACT AND I'M GETTING 'I WAS AT AN AUCTION'. 'I HAVE THE FLU'. THIS IS AN ARMCHAIR RESOLUTION. HIT THE REFUND BUTTON. SO VERY DISAPPOINTED. ************************************* I would never do business with this company again. They ripped me off $2500 for absolutely terrible work they did painting my wheels (they only painted the front of them and that's peeling). I have texts from Alex saying she didn't know that the third party company they gave this work to only painted the front and for the price they charged it was 'unacceptable '. The paint has already peeled off. Calipers painted, they did that twice and it's all peeled off. Wheel lights which they fitted incorrectly 3 times and an auxilary horn which stopped working within a week. They had my car in the shop for a month. A month! Despite promises from them to put it right they never did. I have full documentation of them admitting the work was bad (texts from Alex and Trey) admitting it was their fault but chasing them to get things done was exhausting. They promised time again to put it right or refund me. Neither happened despite me calling and texting constantly. They simply don't answer or return calls. I now have to pay to get everything done again. Terrible experience.

GW Trucks - usedcardealers - Updated May 2026

Loading...
Loading...
Loading...