The drive-through car wash didn't get all the snowy dirt off part of the side of my car, even…read morethough I paid for the "ultimate" highest tier wash, but following with a quick scrub from the shampoo brush in the self-service bay got the rest of the dirt off. Who knows if you're actually getting what you paid for, since the indicators (that are supposed to light up and tell you the level that you're getting) don't light up, and no indicators come on telling you when each of the specific steps are taking place? Was the underside actually cleaned? I don't know, since I can't see under there. Were all those high-tech coatings actually applied? How would I know? I'm glad that employees Mark and Dan were there when I was, because they were able to give me the lowdown on the benefits of all the elements that are put on your car with the higher priced tier... They gave me good assurance that you are actually getting more protection to your car once it's cleaned, if you do that higher tier... But I wish it was spelled out more there in advance in the signage, before making the purchase. Yeah, Those 2 guys were super helpful, so I'm glad they were there... I just wish the signage was better and that the wash level indicator lights were working.

These guys have really upped their game. All the equipment works perfectly. We had 1500 miles of…read morebugs and dirt, and one cycle (self-serve) was plenty to get it clean. Vacuum was strong. I learned that the new owner has invested heavily and continues to do so. The on-site manager was very friendly and helpful. Definitely a five star experience. I think it's now the best car wash in town.

Excellent car wash and snack store, great during road trips! Very easy to access from the highway…read more Nice people and good service. It is expensive and does get busy at times, but it is very conveniently located. I also noticed they won Best of Tahoe Truckee 2025!

My husband and I stopped here to get air in our tires. We used a card to pay $2 for the use of the…read moreair. We were charged $10.

Inexpensive car wash. Easy to use, hasn't been busy every time I've been there. Nothing fancy but…read morehas everything you need.

I genuinely find washing my own car therapeutic, and Keystone is always my go to spot. I usually do…read morethe full exterior wash here and then head home to vacuum and finish up the inside in my garage. There's just something satisfying about doing it yourself. One of my favorite things about this location is that it's almost never crowded. I don't feel rushed, I can take my time, and everything is always working properly. The equipment is reliable, the space feels clean, and I always feel safe while I'm there. The best part though? They play music and it's actually good music. It makes the whole experience way more fun than you'd expect from a car wash. It's in a convenient location, it's affordable, and I can usually get my entire car done for $10 or less. While I occasionally go to the full service places, I honestly prefer doing it myself. There's something really calming and satisfying about it.

First time getting an Oil Change and I was extremely nervous. Pulled in and was met with an…read moreextremely friendly and knowledgeable staff! I was mainly talking with Wyatt who was really interpersonal, knew what he was talking about, and was patient with my lack of car knowledge. He answered any and all of my questions explained to me what was going on and even helped fix an issue that I didn't know was there and possibly would have caused issues. Then I got a free car wash, so everything was incredible and everyone here was phenomenal. 10/10 recommend this place! -Bear

After a few terrible experiences at my main dealership I started coming here for my regular…read moremaintenance. It's super quick to get in, I'm always greeted with a smile, I never feel like I'm being taken advantage of, their prices are reasonable, I get to stay in my car, and I get a free carwash with the service. Plus, they have new vacuums that work very well. The only feedback I have to offer would be to switch to microfiber towels at the cart but these are first world problems. Keep up the great work guys!

Owner is extremely rude. He lists a phone number on his sign but rarely picks up when you call and…read moredoesn't return voicemails. Was somewhat rude to me when I went there in person to get a quote.

I love that we have a self car wash in our little community. It's so convenient and easy to use…read more For $3.50, I can almost get my entire car washed, so I go through the cycle twice and take my time. They have a few large clips you can hang your floor mats and get them nice and clean with the pressure washer. There are vacuum stations there that are also quarter operated. Bring your own quarters, their credit card machine rarely works and their coin machine is often out of order.

THIS COMPANY VIOLATES THE LAW…read more I purchased gas and pulled around to the air station to add air to my tires. I went back into to ask the cashier (Catalina) to please turn the air on. She asked me if I bought gas to which is replied "yes" and again asked her to turn on the air. She said she would need to look at the cameras and asked me which pump I used. I shared which pump I had bought gas from and again asked her to turn on the air. I then went out to use the air but it did not come on. I went back to the cashier and asked her to please turn on the air again. Catalina then informed me that she needed to see my receipt. I pulled it from my pocket and asked her again to please turn on the air. She then stated she needed me to hand the receipt to her. I explained that this is not what the law requires and asked again for her to turn on the air. She continued to refuse until I personally gave her my receipt. I explained that providing a receipt is not a requirement or condiction to receiving free air under California law. I met all requirements when I purchased gas. Catalina continued to refuse to turn in the air. I ended up paying for the air and will seek reimbursement from Shell. If they refuse to reimburse me and change their illegal practice I will be filing a complaint with the state and filing a class action. SHAME ON YOU FOR VIOLATING THE LAW!!!!!

They charger for air when customers have ev cars. Service is fine however, I don't like that they…read morecharge for air.

The staff were able to patch my tire within 30 minutes - great and fast service. I appreciate them…read moregetting me in and out of there so fast.

I'm broken down with a flat tire at their gas station. I just asked to borrow a tire iron lug…read morewrench in front of their shop. They said they can't help unless I want to pay them to change the tire. I have the spare, I have the jack, I am perfectly capable but my new vehicle is missing the lug wrench. Zero help or compassion, way to be a good person!

The first time I went here the full service was closed. So I could get a wash, but would need to…read moredry, vacuum, etc outside on my own. Not the end of the world, but was not initially expected. The most recent time I came in I was able to have the full service and had them power wash the floor mats (extra $5). In comparison to the previous Hutch's it seemed more expensive (even more so than some places I've gone to in CA). They told me it could be an hour or more, which wasn't great but I had some time. It ended up taking closer to 30-40 mins. Overall it was fine. They did a good job but still felt it was pricey.

Great service start to finish including wiping down the mirrors and windows. Vacuuming available…read moreand you can do it yourself or plus up and get full service. Great value plans from the washes you like.

I really wanted to get out of California before buying another tank of gas but it couldn't be…read morehelped. It was here or run out and AAA would bring me two gallons on the side of the road. Of the 30 places I put gas in the van along this journey, this place was a full DOLLAR more expensive than every other one of those. Instead of a full tank - how do these people afford fuel?? - I bought exactly two gallons and that would be enough to get to cheaper fuel in Nevada. The station was convenient and I liked that there was full cover over the pump area. But the trash bins were full with extra trash sitting next to it. No squeegee here. I opted not to go inside. [Review 17676 overall - 467 in California - 1197 of 2022.]

Stuff they sell are old, nobody checks for date expiration, bread with mold for intance. Pretty…read moresure owners make all kinds of money, is the only gas station in miles, invest in cleaning and maintenance of good products!!!

Not as good as the last time I was there but still a good place. They were super busy and kept it…read moremoving but missed some key areas on my car.

The workers here are the best! They keep my work car sparkly clean. I always enjoy coming here. My…read moredad owned car washes all my life back in California, so I know they're doing things right here!