I was super impress with the cleaning service I received from Jackie she was friendly,timely and…read moreexceeded all my expectations I will definitely be becoming a loyal customer Thank you Jackie I absolutely love how you cleaned my home you left it smelling amazing

I schedule a deep cleaning service with them because I was told I needed to do that before they…read morecould come out biweekly. Big mistake. Scheduling was a pain. The earliest they could do was nearly 2 weeks out from the time I called, but I figured if they were good and reasonably priced, it was worth the wait. Then the snow storm came and we needed to reschedule (no one's fault). They finally came out 5 days later and 2 women came out to get to work. They were allotted 4.5hrs a piece to clean our home, but only used 2.5. During that time, they did a half-assed job. When you schedule a deep clean, you expect the team to be very detailed and very thorough, especially with the money you're paying. We got none of that. The areas they did clean were either cleaned or cleaned decently, but not quite satisfactorily. And I say that because you can see streaks of where they did and didn't wipe/clean on many surfaces. They also didn't wipe down any of our table surfaces, dusted some areas but completely missed others within their reach, and cleaned only 3/4 of the kitchen and left some white residue all over the gas stove that was a pain to get off. On top of that, they didn't put anything they moved back; didn't respect my property (my cameras caught them playing with my gym equipment); used our supplies to clean when we didn't agree to that (ladder, paper towels, plastic bags); and during the 2.5 hours they were in our home, used a whopping 36 gallons of water (we have an app, it's great)! That's over half of what my husband and I use in 1 day. I mean, I want a clean home but not at the expense of a higher water bill. And I understand they want to mop the floors with fresh water, but it was overkill and we were under water conservation orders so they should've abided by that better. Of course, I sent an email letting them know about all the issues and they offered to send someone out to clean it. I declined since I'd already handled everything to my liking. But to add insult to injury, after I settled the score with them and canceled any additional services, I discovered multiple scratches on my new fridge that weren't there before they cleaned. I don't know what products they used or if the cloth has something abrasive on it, but it was not appropriate for a stainless appliance. It's pointless to complain to them now since it's outside the 24 hour window and I probably won't be compensated, but if you hire them, check your fridge when they're done. Just so this isn't a complete put-down post, they did leave my home smelling nice, the women were friendly-ish, and they showed up during the window they said they would.

Not happy with the service. Spent $380 for 1880 sq ft(2bed 2bath) scheduled on 3/11/2021. Thought…read morewould be an amazing clean due to the reviews but but turn to be below average. 3 ladies showed up, Mira, Jasmine, and Taylor. Mira and Jasmine did a great job cleaning the bedroom and the bathroom; however, Taylor spent 2 hours working on the kitchen herself. I did communicate with Mira and her supervisor about Taylor's efficiency in the meantime but she's still been working really slow, which made Mira and Jasmine to do most of the work. Taylor also spilled alcohol on my countertop but didn't clean it before she leave and the island is dirty as shown in the pictures. I also tried to talk to their supervisor when I see the alcohol spill but haven't heard from them. This is the first service with them and will be the last one because it's not worth $380. *Updates: Did communicate with the customer service but they ask me to provide "video footage" to show that their maid spill the alcohol. That was TOTALLY insane. I've also enclosed the message below. They keep saying I have feaces but it's just some dog pees near my dog's cage. Clearly, My dog was a bit too "excited" to see the maids. I didn't ask the maids to clean it the first places and ask them not to get close with that area. Overall, really disappointed with their customer service and will NOT recommend their service to anyone.

I needed someone to help me get my home ready to be shown with only one days notice. They were able…read moreto help me out and they responded to my request very quickly. Request Kimberly, she did a great job!

Highland Housekeeping provides thorough, high-quality residential cleaning. Tera and Crystal are…read moretrustworthy, timely, and consistently go above and beyond. Their attention to detail truly sets them apart. I highly recommend!

They did a move out clean for us and i literally don't think they cleaned a single thing. I can't…read moreeven describe how bad it is. I wish there was a 0 stars review option

Nope. Called at the last minute, 30 minutes before they were to be there and couldn't show up…read more First service.

The ladies showed up in masks and were quick and efficient. I have used Pop In Maids for several…read moreyears and highly recommend them. Antonia & Eva are great!!!

The cleaning crew was timely and nice, but were unable to sufficiently complete the deep-cleaning…read morejob. The owner, Jenny, was very helpful in resolving the situation. She even offered to come out to personally finish the job. In the end we agreed to an appropriate solution and I'm very satisfied with her handling of the situation.

Jenny has been cleaning my parents home for 3 years now and has done a wonderful job every time…read more She's flexible with her times and is very fast at responding to texts and emails. Her work is exceptional and no one can compare.

Brenda has been helping us out at home since 2020, and honestly, I don't know what we'd do without…read moreher. She first came by right after we finished remodeling and couldn't get rid of the dust no matter how much we cleaned. Brenda showed up, worked her magic, and the place looked amazing. We were immediately impressed and never looked back. Since then, she's become part of our regular routine--usually monthly, depending on what we need. She's also helped clean our rental properties after tenants moved out, and now a few of our neighbors hire her too. Everyone loves her! What I really appreciate is how trustworthy she is. I'm pretty cautious about who I let into our home (especially after a couple of bad experiences), but I've always felt totally comfortable with Brenda--even when I'm out of town. She's reliable, professional, and super kind. When we had our baby and were totally overwhelmed, she went out of her way to help however she could. It seriously made such a difference. She genuinely cares, and it shows. Brenda's a total gem--hardworking, thoughtful, and just a wonderful person. Couldn't recommend her more!

Brenda was amazing, she came in on time and got right to it. She was very thorough in cleaning my…read morehome. I have a cat and she made sure to use pet friendly products. I have now included Brenda's services into my monthly budget. Her prices are beyond reasonable. If you're looking for the best house cleaner then you should definitely consider this woman-minority owned business.

Came out and did a great job of declutteriing my house. I was also able to improve my Español…read morespeaking skills by speaking with the ladies!! They are very friendly.

I wish I could rate this business a 0. They showed up an hour late, quoted us for two people and…read moreonly one showed up. We asked for 3 hrs total max and they charged us for 3 1/2 hrs. The second person showed up for the last hour but they were on their phone talking loudly while I was trying to work. Plus hardly anything was cleaned. So much was left undone. I found them completely unprofessional, inconsiderate of my time and the fact that I was working at home while they were there and did a very poor job. Please use another company, this one is a complete waste of time and money.