Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

Went for a transmission oil change for my Honda Odyssey 2018 EXL, and the service was good and…read morecharges were low.

I had a fantastic experience getting my oil changed yesterday..... Arik, Cassey and one more guy…read morewho worked on my car were above and beyond helpful and friendly. Arik explained everything to me in ways I could understand. I was able to use a coupon $20 off. It was fast and convenient and I didn't have to wait at all. Best oil change experience I've ever had. Highly recommend!

I would give them a five star review based on their good customer services. But unfortunately, the…read moreyoung technician mistakenly first drained my 2018 Sabaru Forester transmission fluid pan for an engine oil change. I know Subaru cars have strange location of oil pan drain plug and many DIYers made the same mistake (not me). But for trained technician, if paying attention it should be avoided. I reckon they immediately recognized the mistake and stopped, and refilled or flushed the transmission. I appreciate their honesty on the mistake and fix it. Otherwise, everything was excellent and I would give a five star if not because of this.

Great And Fast Service, Joshua Definitely Needs a Raise! I hope the owner sees his outstanding…read morework! Will always return For my oil changes and anything else Jiffy Lube Services! Not to mention the value is great as well!

I always come to jiffy lube on lake street. Workers here are quick and knowledgeable. They would…read moreask questions of anything wrong or wanting to do with the vehicle today. Offer many options about the vehicle.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

I moved to the state about a year ago and, after a couple of months, needed a window regulator…read morereplacement. After some research, I chose Clark's and they didn't disappoint. It was actually a great test case since I had a good sense of the expected cost, yet it was a sufficient enough job to allow room for dishonesty should that have been the case. Their quote was fair, within expectations, and the work was done very well. Since then, I've returned for routine maintenance and plan to keep coming back as long as I'm in the area.

I've taken my car here for about 3 years, and have compared to other shops. If you think the price…read moreis expensive it's because your car needs it! Not only that, but I have never had a problem after taking my car here. Meanwhile I've taken my car to other shops only to find new problems when I get it back. You just get the feeling that this place cares, not just about keeping your car safe but also what's best for you individually.

Tried out this place after being disappointed from other chain tire places in the area and was so…read morehappy I did. The customer service was great, easy to make an appointment and when I got there the guy was super nice. The waiting area was pristine clean, and with this whole pandemic going on, that was a relief. The garage area where they work was also clean, and they were able to get me in and out of there fast. Easy to find, ample parking, and overall a really pleasant experience, I'd recommend giving this place a try.

Years ago I had a change of oil. Next day my garage was full of oil, I took it to Nissan dealer and…read morewas told the bolts were loose and drained the oil, Nissan changed the oil, I paid and went back to Farmsworth Auto, they apologized and gave me a Boucher for another change oil next time.

I cannot thank Ron and the crew at the Kirk Road Pep Boys enough. My wife was in a car accident,…read moreand in the middle of all that stress, we needed to get the car to a shop immediately. Even though it was after hours, Ron didn't hesitate. He and his team stepped up and made sure the car was taken in and secured when most other places would have just told us to wait until morning. Their professionalism was great, but it was their kindness and willingness to help us in a tough spot that really blew me away. It's hard to find service like this anymore. If you want a shop that actually cares about its customers and the community, this is the place to go.

I WALKED OUT! TLDR:…read moreRon is inexcusably rude, and apparently well-known amongst other Pep Boys locations to be notoriously terrible towards customers. -- UPDATE 1: You'll see Pep Boys commented on this review asking me to reach out with my contact information, which I did on 7/26/25. In addition, I had already reached out to their Customer Relations immediately after posting this review on 7/25/25, which an employee asked for my contact information (and I provided it 5 minutes later). As of 7/28/25, I have not yet heard back from either Pep Boys Customer Relations associates. UPDATE 2: I've been in email contact with a Pep Boys support member (Leah), as instructed by Pep Boys' response. The email I received today (8/19/25), despite never talking to anyone else about this issue, is "the matter was previously reviewed and addressed directly with [me] in person." Leah told me, "[my] comments and concerns were noted and someone should be reaching out to [me] within 5 - 7 business days," which never happened. I have yet to have anyone reach out to me other than Leah's generic, scripted corporate responses. This business has lost its mind. -- I scheduled my Lyft inspection through Pep Boys' website directly for 5:00p on 7/25/25. As I arrived, their garage entrances each have different labels ("Brakes", "Oil Change", etc.). I asked a mechanic inside which lane I should use, and they oddly enough instructed me to park in the handicap spot towards the front door and speak with the attendant. As I walked in, all the employees (no joke) gave me the stinkiest side eye I've ever received as they darted glances at where I parked. I quickly explained I was instructed to park where I had. I spoke with Ron about my appointment, which admittedly, was 5:08p at this point. Ron told me, "I stop doing those at 3:00 'cus they take a long time." I explained how their website allowed me to schedule the time I selected, and he simply glared at me while reaching for a form behind him. Ron was visibly irritated at me coming in, and frankly, I don't know why. He used a form that did not look like the official one provided by Lyft, and asked me for my mileage. I said, "about 22,000, I can get you an exact mileage in a second" as I pulled out my phone. Ron then proceeded to write 26,7... (weird, since I didn't give a specific mileage, but Ron was fully ready to lie on my form)... when I stopped him. "No, about 22,000" I corrected. Ron stared at me wide-eyed (I'm not exaggerating here) and threw the form in the trash without losing eye contact. As Ron was grabbing another form, I proceeded to begin opening my car's app. He started writing 22,... as I stared at my phone, as I said "ok, it's 21,744 miles". Ron again gave me a death stare, as I just said, "that's fine, yeah, about 22,000." This wasn't sufficient for Ron, as he threw this form away as well. At this point, I walked out. Ron clearly couldn't be bothered to do his job, and I certainly didn't want him anywhere near my car. To add insult to injury, they looked up my appointment and cancelled it as I sat in my car, as I received a "Sorry you couldn't make your service appointment with us" message. I ended up visiting the next closest Pep Boys location, where I began to explain what had happened at the Kirk Road location. They immediately stopped me and asked, "larger-set guy?" I said "yeah, you know who I'm talking about?" The employee said, "Yeah, that's Ron. He gives all the other Pep Boys locations a bad name." According to this employee, Ron is allegedly the store manager for the Kirk Road location, so I'm sure nothing will happen based on my experience. The employee also mentioned they consistently have customers migrating from the Kirk Road location due to having similar experiences to mine. That's the thing, my experience was so bad at the Kirk Road location, I took the time to write this entire review. That should say something. Do NOT let Ron at the Kirk Road Pep Boys anywhere near your car. If he doesn't want to do his job, he certainly doesn't want to take care of your vehicle.

They recommended several maintenance items of which i was unaware. I was able to select the ones…read moreinfelt were high priority.

I have been taking my family's cars to this location for over 20 years. During that time there have…read morebeen multiple different managers. On my last visit, one of the technicians drove my car off of the property and didn't return for 5 minutes. (this never occured on any of my previous visits) When i asked about this, I was told this practice is "standard procedure". When I commented that this never happened in the past 20+ years, I was told they did it wrong in the past. I have used other oil change companies in the past. My cars were never driven off of the property. I will not use Tuffy Tire and Auto in the future.