Our 40' gutter came detached & started bowing after the latest snowstorm. It's not an easy repair,…read moreas the building is quite high. Raul & his team came out to look at the project the day I contacted him. And they made the repair the next day. Our building is very appreciative to have a safe gutter back in place.

Enrique is wonderful to work with. A storm blew off some of the eaves /soffits and then a raccoon…read moremessed up much more while I was out of town. Enrique gave me a fair estimate and even had some of his crew come the same day to start! It's been 2 1/2 days and significant progress has been made. I'll update when it's done.

My family has hired ProLevel for two jobs so far. We'll definitely be hiring them for other…read moreprojects on our "punch list." One was replacing a door with a difficult framing situation, and Miguel took his time to do it right and stayed within the quote he'd provided up front. Another job was fixing some closet doors that kept coming off the track and were hard to open and close. This was a smaller job, but once again it involved working in an old house with some wonky dimensions and conditions. He came up with some creative solutions and didn't leave till we were satisfied -- and stuck to the quote he gave up-front. No last-minute surprises!

I hired Pro Level to clean my windows and they did an outstanding job. Inside and out they look…read morelike new. Ten windows overall. Great job and thanks!

Great communication. Was able to schedule quickly and for a reasonable price. Will be using them…read moreagain.

They were clear and helpful with cleaning and installing a downspout for me. They were great at…read morecommunicating if there were any delays

Mar 2021 Update: Originally i gave this company a good review but now i am disappointed. Because of…read morethe bad winter this year, i had a ice dam that formed which caused one of my gutters to bend and almost start coming down. I tried to call Fernando a few times, emailed, left voicemails and finally he picked up and said we can come by on a Friday and fix it for you and i was fine if there was a fee associated with. Friday came along and they were a no show, i called Saturday, Sunday, Monday and no one has been picking up. Eventually i had to find someone else to fix it. You would think you would help out existing customers but i guess not. I will not be recommending them anymore due to the poor communication. Fernando and team was awesome. They came early, checked in and discussed what was going to be done. I was also able to addon the leaf gaurds at the moment. Once the work was done the team cleaned up, did a walk through and everything was great. I highly recommend them, very professional.

This company did great work! They showed up on time and did amazing work at a great price. I also…read moreappreciate the social distancing respect from the crew.

Carlos gave me an estimate to repair my garage roof. He answered my questions and gave me a few…read moreoptions. His prices were reasonable. He and his crew completed the job in a couple of days. They were all very professional. I highly recommend Simon and Sons for excellent quality and reasonable prices.

Simon Roofing came out to give a quote and did the job as expected. The price was very reasonable…read moreand they did excellent work. I would highly recommend them.

I asked for the leak to be stopped, but instead of addressing the actual source of the problem, the…read moresolution provided was to heavily apply caulk across my porch roof. Unfortunately, the roof is still leaking. The situation has actually become worse, as the water is now getting in behind the siding instead of just dripping from the roof. This not only fails to solve the problem but also risks causing further damage to my home's structure. I expect a proper repair that addresses the root cause of the leak--not just a cosmetic or temporary fix.

We needed to replace our flat roofs on our home and a pitched roof on our garage. I got the card…read morefor them when the company did work on a neighbor's roof. Benjamin came out and gave us a very good total quote on the roofs that also included taking away an old rooftop deck. The quote was far under the other quote that we had from another company. It included all work and labor. I was initially skeptical of the low price, but we went with them. They did a fantastic job on all of the roofs and even added a few services that were not in the quote at no additional cost. The quality seems excellent. No leaks after the first rain. Extremely hard working crew. Benjamin was honest about everything and really earned our trust. I plan to have them come out next year to work on a pergola that he said needed securing and repair (they did the securing and repairs) and will need replacement. I plan to have them do replacement next year. I've also given a recommendation to our homeowners association that it be added to the list of potential roofers and deck construction and repair. It's an honest company with integrity that I teust

I have been doing business with Ed Baker for 35 years and believe him to be a man of the highest…read moreintegrity, with fair prices and quality work. I recently called him when a shingle blew off my roof to examine the roof and repair the resulting "drip." What followed was nothing short of amazing. Three years ago I paid a tucking pointing company to rebuild my chimney. Second City discovered that the work had been poorly performed and in fact GARBAGE had been stuffed in my chimney before a terrible repair job was covered with a layer of mortar. They completely rebuilt the chimney for half the cost of the previously poorly performed work. Before & After photos attached.

DO NOT WORK WITH THIS COMPANY! I DO NOT RECOMMEND THEM!…read more Stay away from them if you want to save money and time. Mike first came to give me an estimate by walking around the house while I explained what needed to be done. He gave me an estimate of $10,000 and mentioned that if I wanted to fix the small roof in the front, it would be an additional $1,000. I told him I would think about it and get back to him. When he returned for a second look, he said the first chimney if nothing connects it we will close it if something connects it we will rebuild it (which he refused to rebuild it and he said if I want to rebuild it I need to pay extra $1400) and the tuck pointing under the second chimney required the chimney to be removed and rebuilt, raising the total to $14,000. Even though I received lower estimates from others, I trusted Mike and decided to go with him. We went to his car, where he wrote the proposal, but I didn't realize at the time that he left out the small roof area we had previously discussed. I signed the contract, and he told me they could start the following week. After I handed him the check, Mike suddenly said his foreman had called, and they couldn't start next week, but in three weeks instead. I was frustrated but decided it wasn't a big deal since the work was outside and wouldn't affect my tenants too much. After that day, Mike never called to give me updates. Three weeks later, I called him to ask when they would start, and he said he would call me back, but never did. I called again four hours later, and he said his foreman would call, but that didn't happen either. I called the next day, and Mike's phone went straight to voicemail. I contacted the Second City Roofing office and explained the situation. Someone there said they would get back to me, and a few hours later, Mike called saying they couldn't start that week, but would begin mid-next week. I was still patient, trying to keep things cool. When I called again the following Tuesday for an update, Mike said he would come by with his foreman to inspect the bricks needed for my place, and they would start Thursday. At this point, I had waited almost a month, so I told him if they didn't start by Wednesday, I would want my money back. They finally started on Wednesday, but Mike never inspected these bricks with his foreman as he said. When the work was done, Mike didn't offer to do a walk-through to review the job. He came to collect the final check without a ladder, so I refused to pay until he did a proper walk-through. The next day, he brought his foreman, and we did the walk-through, after which I gave him the last check. This whole experience was incredibly frustrating. The delays, poor communication, and lack of professionalism were unacceptable. I will never work with them again.

Chicago Grace did not complete the work as specified in the quote. They quoted $3200 and change;…read morethe repair was completed in two hours. One picture is before the repair, the next is after "installing a silicone membrane system" on the roof. I also do not see the new aluminum that the owner said was installed. If you think this was worth $3200, go for it. If not.... Just received a response from the owner. Too long to read but it follows the same pattern after other non flattering reviews from other customers. Blame me all you want, deflect all you want. The quality of the finished product, when I was able to see it, is what I based my review on.

Chicago Grace Construction installed a new wood fence recently for my backyard, and it looks…read morebeautiful. I had known for years that the old fence needed to be replaced, but I found it difficult to research who might be best among everyone out there. Then a neighbor was getting a new fence recently, and the fence looked great. I received a reasonable quote from them for replacing my fence, and since I had witnessed how well they worked on my neighbor's fence, I hired them. So glad that I did! The new fence is sturdy, panels were put in place evenly and carefully, and overall the new fence is a great asset to my yard. I would definitely hire them again for other projects!!