I sent a request through their website to get a proposal for some work at a client's home. The…read morewebsite immediately sent an email response that a rep would be contacting me soon. It has been a week and not even a phone call to discuss the work. Their ad on the local TV channels looks good, but they really do not back it up with prompt communication.

After storms blew the fascia off one end of my house, I contacted Xpert Xteriors about replacing…read moreit. Carlos contacted me to discuss the situation. We made an agreement and a crew came out and replaced the fascia soon after. It looks great! Friendly and professional every step of the way! I highly recommend them!

10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

This is my second service from Ecoflow Gutter Solutions and again the quality and professionalism…read morehas been 5 stars!! They were on appointment time, Drew explained everything and they cleaned any debris around the house when finished. I forgot to say this was the second job that I scheduled for June and completely satisfied!! You can trust them!!

From the owner: Are your gutters past their prime? You've come to the right place. Ecoflow Gutter Solutions is your…read moretrusted custom gutter company proudly serving Edwardsville, IL and surrounding areas. We're a locally owned business with pros that have more than 10 years of experience, offering a variety of reliable residential seamless gutter services. We take pride in getting the job done right the first time with quality craftsmanship and the utmost professionalism in everything we do.

Company did a terrible job! Gutters and downspouts fell off within weeks of installation. Company…read morehas not returned to fix shoddy work.

They happened to be in the neighborhood and they were able to fix my damaged fascia that was…read morebothering us for months. He was friendly and easy going. If you need something done on the outside of your house I'd recommend giving a call.

Roof needed repairs after a major storm came through. Irestore Stl was extremely professional and…read morehelpful. Kirk and his staff was exceptionally knowledgeable; was very patient and worked with us especially because we had solar panels that needed to be removed before work could proceed. In addition, I don't know if kirk does this for everyone, but he gave me his personal cell phone in case I had any questions are concerns. It gave me and the Mrs. even more confidence that we made the right choice. I would highly recommend. Wife is loving the roof too. Jus saying.....

STAY AWAY from this company just recently had a simple gutter job done turned into a nightmare…read more Communication was horrible when the crew finally showed up they rushed the job long story short my gutters were ripped off and reinstalled 3 different times not to mention they damaged 3 of the end caps on my metal roof. I dealt with 2 of them the one they did replace is a whole different color looks like crap and I'm basically SOL what a joke of a place never again. They don't give a damn about quality!

Receptionist is Nice enough. But I had to call to talk about an appointment that I thought was…read morescheduled for today, only to find the receptionist say that they estimator " Might" make it on Wednesday (today). I told her that I would find someone that is able to do tangible quote days, because basically this wait for a call was a waste of my time. I really don't remember hearing well we cant promise that he wont make it there. Since I was asked for a specific time from . But even then he was suppose to call ahead of the 11:00 am appt time. So I sit here wondering why he never called to say he couldn't make the appt? Not a Good way to run a business.. Prompt contact with potential customer(s) goes a loooooooong way.

I have called them at least 4 times to try to get them to come back and fix the bad job they did on…read moremy gutters. Nobody ever calls back or shows up. We had six inch gutters installed and the rain still goes over the top of the gutters because they were installed too low. I tried to get them to replace the fascia but they didn't want to. Save your money and use a different company!