The worker showed up on time, did the job well, and was courteous. I would definitely call again.read more

We are very happy with the work Ortega Brothers Roofing did on our home. Chandler was excellent…read morewith communication--responsive, clear, and professional from start to finish. The crew worked hard, kept to the schedule, and delivered high-quality results. Chandler even fixed a problem before we were aware of it, demonstrating his attention to detail and integrity. Our roof looks fantastic now, and we wouldn't hesitate to recommend them to anyone looking for reliable, skilled roofing professionals.

I sent a request through their website to get a proposal for some work at a client's home. The…read morewebsite immediately sent an email response that a rep would be contacting me soon. It has been a week and not even a phone call to discuss the work. Their ad on the local TV channels looks good, but they really do not back it up with prompt communication.

After storms blew the fascia off one end of my house, I contacted Xpert Xteriors about replacing…read moreit. Carlos contacted me to discuss the situation. We made an agreement and a crew came out and replaced the fascia soon after. It looks great! Friendly and professional every step of the way! I highly recommend them!

We called this company to access storm damage to siding…read more Their 3rd party sales person used very high pressure sales tactics and was very misleading. I recommend the that you obtain other opinions before hiring them

It took a year and 2 months to do 2 pieces of siding, wrap 5 windows and 40 foot of gutter on each…read moreside workmanship was good. Communication was absolutely the worst.

We contacted Cox Roofing and Restoration to inspect the roof of a building we were considering…read morepurchasing. Mr. Cox was prompt, thorough, and extremely knowledgeable. He used a drone to carefully inspect the roof, explained the issues he found, and communicated with us in a timely and professional manner. Although we ultimately decided not to purchase the building for reasons unrelated to the roof, we were very impressed with the service we received. We would not hesitate to use Cox Roofing and Restoration in the future and highly recommend them!

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

Jay was our service advisor. He always returned my calls and came by to address concerns. The new…read moreroof is exactly what we wanted. The color and quality are perfect. We updated our selection and I believe we got a good value.

Purchased a home that had the roof replaced by them. Less than a year later after repair, there is…read morea leak. Called to ask if they would come repair it, was told warranty doesn't transfer and they have a minimum $750 cost for them to come repair. Wouldn't recommend services for a company that doesn't stand behind their work.

Roof needed repairs after a major storm came through. Irestore Stl was extremely professional and…read morehelpful. Kirk and his staff was exceptionally knowledgeable; was very patient and worked with us especially because we had solar panels that needed to be removed before work could proceed. In addition, I don't know if kirk does this for everyone, but he gave me his personal cell phone in case I had any questions are concerns. It gave me and the Mrs. even more confidence that we made the right choice. I would highly recommend. Wife is loving the roof too. Jus saying.....

STAY AWAY from this company just recently had a simple gutter job done turned into a nightmare…read more Communication was horrible when the crew finally showed up they rushed the job long story short my gutters were ripped off and reinstalled 3 different times not to mention they damaged 3 of the end caps on my metal roof. I dealt with 2 of them the one they did replace is a whole different color looks like crap and I'm basically SOL what a joke of a place never again. They don't give a damn about quality!

This company really is the best choice we could've made for our roof replacement project! Josh, the…read moregeneral manager, was exceptionally responsive to our needs. He worked directly with our insurance company to get additional items covered that were not initially covered by insurance. Josh is very personable and knowledgeable when it comes to this profession. He was always very polite and involved in the project before, during and after the job was done. His installers were on time and had to work extra hard because the shingles could not be loaded directly on the roof and the waste dumpster could not be brought close to the house due to our driveway layout and large trees. Regardless, they finished the project on time and were respectful of our property. We are very happy with the outcome of the new roof. Josh worked to make sure we were pleased with the shingle selection and made special trips to our property to drag a magnetic rake across the lawn to pick up any remaining nails, even after the installers had done this when finishing the project. This addressed our concern since we have a dog that could otherwise have stepped on them. We highly suggest this company and specifically the general manager, Josh!

Had best choice roofing replace my roof and they were fantastic. Good communication, great people…read moreworking the job and very happy about the final result. Definitely recommend.

This company is fantastic! Polite, professional, on time and did a wonderful job. I am a Real…read moreEstate Broker (agent) so I have come across many contractors and I absolutely give La Rue a five star!