I called this business for help regarding our well and spoke with Mr. Liebau (the owner). I was…read moretold to call him back with some pictures and information at a later time which I did. Once I called back and spoke to him the next day, he had forgotten that we spoke. He then began to berate me about why he doesn't live on his phone all day and implied that I lived on my phone. He said "he doesn't f*** off" and he needs to produce and not be on his phone all day. He was incredibly rude, terrible customer service, as someone who serves, I don't need to hear it from him. I would not recommend this business to anyone.

Terrible customer service. Business is overworked and understaffed and that is reflected in the way…read morethey treat their customers. Do not expect good communication or any timeliness around techs arriving unless you have an urgent emergency. Save your time and find someone else.

I contacted Hanson Soft Water regarding a problem I am having with my water softener utilizing…read morepat@hansonsoftwater.com referenced on their website on 06/19/2025. I never received a response. I resent the email on 06/23/2025, and still not even an acknowledgement. Either the email isn't functional (although it appears to have been opened at some point) or they aren't concerned with customer service. I ended up going elsewhere.

Our well water is hard and has iron in it. Hanson had installed an iron filter and softener in the…read morehouse before we purchased it. So, whenever we have had to do maintenance on the system, we have called them for service. Their technicians are prompt, friendly and knowledgeable about the products. Recently, we felt the iron filter was not working well enough. We scheduled an appointment for Hanson to send someone over. Dustin came to check out our iron filter and determined that at 15+ years we had some hard choices to make. He walked us through our options, patiently answered my questions, and did not try and sell anything specific. We talked about replacing the water softener at the same time. He ran tests and confirmed it was in working order. We scheduled time for them to replace the iron filter. Again, Dustin and his assistant arrived on time, worked efficiently and cleaned up after themselves. He took the time to explain the whole setup to me and ensured I was comfortable with the work done. They are easy to work with and a great service-oriented company. I also love the fact they are heavily involved in the local community. Strongly recommend Hanson Soft Water for any water filtration needs. Wish more businesses were like them!

Very nice fella. He reviewed with me what he found during my Heater tune up and was able to make…read moresuggestions and repairs on the spot per my request.

I called Mr. Holland's about a Generac generator indicator light showing maintenance was needed on…read moremy home generator. They sold me on their maintenance plan, and when the tech arrived he diagnosed that the gas line and gas distributor had been installed improperly and that the line would need to be rebuilt. I agreed to their estimate and they sent another technician out to rebuild the line and replace the distributor. He was still not able to get the generator started, at which point he called me to collect payment. I let him know that I wanted to speak with someone about this before paying the invoice as I felt the job hadn't been completed. I was then contacted by the service manager. He told me that they had a signed estimate and the work on the estimate had been completed. I didn't disagree with him, but felt that another service appointment was a bit unreasonable as they'd been there twice already, once to do a regular service (which couldn't be completed as the gas line issue was diagnosed) and once to rebuild the line/replace distributor (which I was told was the issue). Instead of understanding the situation or trying to rectify it, I was told by the manager that the service/work had been completed, let us know if you want us to fix it at a later date, pay the invoice. I was offered a free 1-hour appointment to continue to diagnose the problem, but ultimately turned it down as I lacked any confidence in the company at this point. I reached out to them multiple times over the coming weeks, dealing with their customer service person (Danielle, who was actually very understanding and, in my opinion, their most competent employee), hoping to be called back by a manager. No one ever reached out, and after another week of waiting (3+ weeks after the service at this point) I caved and paid the invoice and decided to share my experience. They did, however refund me for the original maintenance plan charge as the maintenance couldn't be completed/tested on the first appointment as the tech wasn't able to start the generator. The best part of the story is this: I was able to contact another service company who came out and simply bled the gas line and had the generator running in less than 10 minutes. It's since had no issue (3+ weeks). For reference, here's a 1 minute video on how to bleed a gas line: https://www.youtube.com/shorts/eRkxaONoA58 If your generator has an issue, find another service company.

Thank goodness for Air Solutions Heating and Cooling. Maintenance and servicing a furnace is…read moredefinitely a job for a professional, Brian is very knowledgeable and was able to share the history of the furnace. Assisted with which smart thermostat options would work best and returned in a week to install it. Shared eligibility on a rebate that could be received for having the smart thermostat. Looking for a reputable provider to work with for your heating and cooling needs please search no further.

We had a great experience with Air Solutions. They helped us out in a pinch when we had a gas leak…read moreand no other company would come to help us. Brian was very professional and honest about what work did and did not need to be done. They will be very our first call going forward for sure - recommend without reservations!

Every interaction I've have with these guys has been great. Straight forward. Honest. Won't upsell…read moreyou. Repairs have gone well.

Excellent service from Brian and the installers who put in new sewer crock and pump. Everything…read morewent smoothly. Done in one day and they cleaned up perfectly too. exactly what I wanted. thank you for your great competent and efficient service. Highly recommend and their price can't be beat!!!

My property manager recommended this company to me after I'm so happy with the service that I have…read moreto share a little of my sleeping time to share my experience with you. As I listen to my dog snoring, I'll recant the wonderful experience with this family owned business at my new apartment in the Northern WI suburbs I moved into a community that has well water and after a few weeks of gastric distress, I realized I needed to put a filter on my sink to reduce the amount of plastic bottles flowing (like the Nile before Moses) out my front door to the recycling dumpster every day. Between my dog and I, we drink about 80- 20 ounce bottles each week. It was getting embarrassing; but we couldn't drink the well water even after boiled it! We just weren't hardy enough! Our poor little citified tummies couldn't take it! I researched and found an undersink mounted filter that my landlord happily approved. However, I'm new in town. My "go-to" plumber doesn't service this area and none of my friends could help me. I asked the property manager and she stated I could check with their contractor. I was shocked when Bublitz agreed to come out and help me. Their work was wonderful. They were courteous and professional. The pricing was fair. The worker was in and out quickly no stalling and trying to run up a big bill. Because they knew the property

Came home last night after a weekend up north. We have had below zero wind chills. Started laundry…read moreand giving my kids baths. Went down stairs to find that my basement had started to flood! Called Bublitz plumbing and heating, they came right out (New Years Day!) and found that we had a pipe that was blocked with Grease and debris and had become frozen. 45 minutes outside in the frigid temps, they had it all fixed and ready for me to continue doing laundry. I would highly recommend them!

Pleasant, prompt service. Extremely cost effective. Customer service staff is top notch. Definitely…read morean overall improvement from my most recent water provider. I do recommend them highly. And, they also are my water softener provider, so it is a double bonus in using them.

The delivery schedule is rigid and unaccommodating. If you ask for a specific date, there's an…read moreadditional $35 fee. I got distilled water for my humidifiers to eliminate white powder residue. While it worked better than tap water, it still left too much residue. The five-gallon bottles are heavy, unwieldy, and nearly impossible to open. Overall, the service is too expensive. It would be cheaper in the long run to have a reverse osmosis system installed. Customer service operators can be rude.

They were out today and had installed a unit for us a couple years back. I cannot say enough…read moreabout the service provided and a repair was made. He also look at our softener and they were not the ones who installed that. He took time to explain things and help up figure things out. All of this and then no charge with them being the ones who did our iron system again about two years ago!!!! I was so thankful and impressed with them. I am guessing we will need to end up replacing the water softener soon and they will be the ones we always use and recommend after today!

From the owner: The best in water treatment since 1989. Family owned and operated.read more