The service & professionalism was exemplary, over the top service. I couldn't be more happy…read moreThank you

Application was denied without reason and they refused to issue me a refund after many attemptsread more

Have driven by here dozens of times and never stopped because it doesn't look like much from the…read moreoutside. Today I was in no big hurry to get home so I stopped... I walk in and the guy asked what I was looking for, I said I was just looking. He stuck his hand out to shake and I said "I done shaking hands for the rest of my life- Covid you know, don't be offended, nothing personal" He acted offended. Covid is STILL VERY REAL! And touching strangers unnecessarily IS STUPID!!! I was the only customer in here. I looked around the very tiny shop and saw a few Turkish shotguns, some cheap handguns and some OVERPRICED Glocks. I bought a Glock 19 Gen 5 for $500 at Britton's last year, and this guy was asking $679.00 !!! Most of his ammo was overpriced, same with mags. The guy (owner I'm guessing) stared at me the entire 5 minutes I was in the store and I left without buying anything. There are too many GOOD gun shops around Tampa Bay to waste time in a crappy place like this.

The owner is rude and disrespectful to me. Already bought one gun from him, coming in a month…read morelater to buy another. Even though there was just him and I in the store, he totally ignored me. I said hi when I came in and he said hi back. Waited while he tinkered behind the counter. I figured 15 minute wait was enough and I left. Read the other reviews, I am not the only one having a problem with this rude individual. Apparently the more money you're willing to spend with this jerk the more disdain he has for you. Well, let's make him real happy and not frequent his establishment at all! You want to buy guns and equipment I recommend Coles, Take Aim Guns and Safes, Shoot Straight, Castle Keep, Fire Arms Fred...ANYWHERE else is preferable to dealing with rude Paul at Arms for defense.

George was super helpful!…read more The selection here and set up is insane. Love how modern everything looks.

lovely!! Staff was great…read more strict rules. great. clean, helpful and very nice place to shoot. "George was extremely helpful and friendly

Great place! Safe range! Great staff! I enjoy every time I have gone there! They are also very…read moreseasoned and helpful! (Experienced and willing to help)

Stay away from this range! The range wardon's are a bunch of old fart volunteers that feel the…read moresmallest bit of power allows them to just make up rules as they go. For some reason these old farts thinks they're actually funny with their jokes to my wife about "women shooting". Prices are waaaaaaaaaaay too high to have to deal with these morons. - No rapid fire.(defined as you have to count 1-1000 between shot) - Can't fire rifles standing, must be sitting. - No pistol draws. - Have to deal with old fart range wardens standing behind you making wise-cracks and nit-picking everything you do - constants corrections and wanting to "show you" EVERYTHING! You get all this foolishness for 30$ a person.....NO THANKS! Never going back to this joke of a range again.

Well maintained facility with very friendly and helpful staff. The wobble trap is an excellent and…read morechallenging shooting experience. Rental guns are available and good ammunition as well.

It has been a few years since I have been here and nothing has changed. Easy to sign in and…read morepurchase your clays. The range officer was courteous and friendly. There was a storm headed our way and the lady inside was tracking it for us. When lightning was detected approaching us she sounded the horn to clear the range. It wouldn't be smart to keep shooting with a metal rod in our hands.

If there were a gold medal for gun ranges, this place would be standing on the podium while the…read morenational anthem played and bald eagles circled overhead. From the moment you walk in, the customer service is on another level. The staff somehow manages to help you before you even realize you need help. Looking at a firearm for more than three seconds? Someone is already there with helpful info. Thinking about ammo? Boom--recommendations appear like they've read your mind. The selection of firearms is honestly beautiful. I'm talking about the kind of display that makes you stop and admire the craftsmanship for a minute before remembering why you walked in. Everything is well organized, well maintained, and clearly handled by people who genuinely respect the equipment and the sport. What really sets this range apart, though, is the staff. These are not just employees--they're trained professionals who clearly know their craft. They're attentive without hovering, knowledgeable without being condescending, and they treat every customer with the same level of loyalty and respect. It doesn't matter who you are or how much experience you have--everyone is welcomed and helped the same way. And somehow they manage to do all of this while keeping the atmosphere friendly, relaxed, and even a little fun. It's rare to find a place that balances professionalism, safety, and great humor all at once, but this range pulls it off. If great service, knowledgeable staff, and a fantastic selection are what you're looking for, this place absolutely nails it. Honestly, the only real danger here is that you'll want to come back way more often than you planned.

We took our 11-year old son to Firearm Academy for a safety class and had a great experience. The…read moreinstructors were professional, patient, and focused strongly on firearm safety and responsibility. Our son learned the correct way to handle and shoot safely and left with a much greater respect for firearms. Highly recommend thank you for the great experience

I visited the range for the first time to get to know my newest firearm that I call Baby Girl. I…read morehave a permanent protection order against a man and felt comfortable here. They were nice to me. They were very helpful. I think his name is Mike. He showed me where to sign in and told me their process. He made it easy for me to understand lol Then I had issues with my new firearm and asked him for help. The three men and the lady who work there were very helpful. I could go to Reload in Tarpon Springs which is more modern but they make you jump through hoops now for pistols after the suicide incident in 2016. I usually go to Shooting Sports in Tampa but they have become very crowded/busy in the last few years which is a good thing. I like Firing Line. You sign in, pay, go in. They do watch you and others while you're on the range. I plan to return again.

I took my daughter for a class and her time handling/shooting a gun. The instructor (I think the…read moreowner as well) was very attentive to everyone in the class, was very knowledgeable. I've already taken a concealed class but learned which gun would be best for us and will soon buy one from them as well. The guys who helped everyone in the class on the range were extremely helpful and made this experience for my daughter a great memory. My boyfriend recommended it and set up the date and time for the class for her. He has to qualify for his job here, said it's one of best ranges he's been to. Glad we went. My daughter honestly cannot wait to go back and shoot.

This is a very nice little local gem. I was an out of state visitor and they were very welcoming,…read moreI've had transfers come to me and they've been handled very well.

Several Gunsmith things done on various rifles. They were done properly, fast and at a reasonable…read moreprice...

Fantastic store with wall to wall guns. From what I understand this is the largest female owned gun…read morestore in the south and her prices are awesome!

Went in thinking about purchasing a pistol also had trade in, or to sell outright. Just the wayThe…read moreowner didn't even give me an offer was not interested.And it is a valued piece i've had for years worth money. Just feel they mostly just want to sell you a gun service , please just okay. I just ended up ordering it.I wanted online and it will be shipped to another license dealer to pick up. Didn't really care for the shop too much..

This place is my "Go To" whenever I need to buy a gun or fire live ammo on their indoor range…read more I was there buying my third 1873 Colt clone chambered in 45 LC because I needed one with a specific barrel length which they had in stock. I found the gun department staffed with EXPERIENCED and attentive employees who participate in shooting activities like I enjoy and were able to offer a discount that made a good deal even better. I feel that if you exhibit the safety habits that make everyone on both sides of the counter feel comfortable and show employees that you would not be a danger to yourself or others you will find employees who are happy to serve and even train you depending on your experience level. Don't expect the same happy response from that employee if you show disrespect for gun safety or have nefarious ownership reasons because those employees protect my rights to legal ownership and the stores best interests which I rely on and keeps me coming back when ever the need dictates.

TL;DR Managment/ownership treats customers and employees terribly, would not spend money here…read more Repeat bad experiences, I'd rather buy online than go back in this store. As an avid adventurer of the western US, I tend to visit outdoor stores wherever I travel to see what their idea of adventure is there and take the chance to upgrade gear that's frustrating to use or worn out over time. I've visited Bill Jackson's on two separate occasions now, heading in each time with about $500 worth of gear in mind to shop for. The first time I came, I got great help from multiple associates and planned to purchase gear off of their advise, but witnessed a confrontation between management and an associate that I recall as mild but disruptive enough it made me leave the store without buying anything. I didn't come back for about 8 months. Now I'm back in town for a few weeks of work before heading on a 2,700 mile bikepacking journey and really needed to grab a few items I hoped they'd have in stock. Being interesting in all outdoor activities, I started talking with an associate about the ski shop they were building the last time I was here. He keyed in that I had ski knowledge from my time tuning skis and custom fitting ski boots out west and started talking to me about part time work as they expected to need some extra hands with ski knowledge and took me to show me their ski selection. To get there, we had to walk through an area that he explained was sectioned off for an upcoming sale, so not yet available, but the necessary route to the still-open ski shop. He made a pretty good case for their ski shop and my wheels were turning about coming to help them out in the fall. On our way back through the sale area, I asked a question about the items we were walking past and the associate was very clear that those items were not available for sale until the official sale start date, but took the opportunity to educate me about them(I knew very little about diving equipment but am curious to learn). I was quickly convinced that a decent snorkeling kit was necessary equipment to enjoy the area and decided I'd get a setup. Before he got a chance to redirect me to where the currently available snorkeling gear was(I could tell it was coming, this area was also tiny compared to the sale area), an angry manager/owner appeared ready to tear apart the kind and helpful associate that had just taught me what I needed to know to spend an extra couple hundred dollars on top of the items I was already planning. I hurriedly left the area while she continued to holler at me and once I passed the threshold of that room I heard her resume berating the associate in anger. I walked myself over to the full price scuba stuff and found another helpful associate, but I could not bring myself to buy anything from this store after that experience. It was not unreasonable for her to ask us to move along since we had stopped in a place we were meant to pass through, but she was incredibly rude to the associate for going above and beyond to take care of an enthusiastic customer. I won't spend money here, that manager is the most unkind person I've encountered since I've been in Tampa. In a town of incredibly kind people, there is no place for that. Very sad, I really wanted to like this store. The associates seem to be knowledgeable and passionate about the outdoors, but they don't deserve to be treated that way.