The repairman was knowledgeable and pleasant. However, the company charges $180 labor per hour to…read morerepair a washing machine and they require a deposit of 1/2 the bill before the job is completed.

From the owner: Ohm Appliance Repair specializes in a all types and brands of appliances…read moreExceptional customer service Transparent pricing with no hidden fees Committed to high-quality repairs A quick turnaround time for repairs

Titos appliances has been such a great experience for me. The kindness and understanding are…read moreamazing. Such a great family and business blessed

I called to get an estimate on a washing machine repair. Tito was very friendly and said he isn't…read moreknowledgeable on Speed Queen washers, but referred me to someone he trusts. They were professional and fair and I am thankful to Tito for passing along his info! If I have any other repair needs in the future, I will be calling Tito!

I called to have a Sub-Zero freezer repaired and gave them over $3000 to "replace EVERYTHING" on…read morethe freezer side to ensure I "would have no further issues". Well ONE YEAR LATER the freezer STILL doesn't work. Despite me being incredibly patient, the tech was unable to fix it. Rather than return my money, they STOLE MY MONEY and left me with a non-working freezer, that I now have to pay someone else to come and fix. DO NOT HIRE THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF!

I can highly recommend this company. The owner's son came out to repair my mom's stackable washer &…read moredryer. He was wonderful. He speaks perfect English. He was kind, courteous, knowledgeable & hardworking.

Highly recommend I had an issue with my dishwasher. And I…read morewas not able to address the situation on my own, especially when we have a toddler dishes definitely pile up. I was able to communicate with this company and John reached out to me. Ordered part right away kept me updated throughout the whole process. Came in the same-day and resolved the issue with great professionalism. The value was well worth it did not cost a ton. Five Star service!!!

I was able to get an appointment quickly and Alex even got here early. My refrigerator ice maker…read morewas no longer making ice. Alex and his assistant determined what the problem was, gave me a written estimate and fixed the problem. They did a great job and for a very reasonable price.

My dishwasher randomly stopped working so I needed a quick fix before company arrived,…read more I called speedy and they had a technician out the same day. He did a proper assessment of the internal components and problem area. It was fixed within an hour at a decent rate. For knowledgeable technicians and speed of service, 5 stars!

Everything is pretty awesome with this company and it wouldn't be that way without the people they…read moreemployee to come to your house and do a diagnostic review on the problem and make suggestions. They are really the people you want when your not sure if you need to fix or replace an appliance. And if you need a fix they do a wonderful job. I hope each and every one of these technician's get the pay they deserve.

Great service call from Jessie. Honestly advised that the replacement refrigerator door gasket…read morecould not be used to replace the manufacturer's now damaged part. He said there was no way to install the part because it can only be installed at the factory using foam adhesive pressed in. Otherwise, he cleaned the refrigerator and freezer drains which solved the two problems of excessive moisture and ice accumulation. Only negative is that when I made the appointment, the customer service representative advised buying the gasket from a third party, but then the technician and his supervisor said it could not be installed successfully. They should coordinate with the people making appointments on this issue. Not cheap, but quality work, which is more important.

Hang up on me when I called asking for service. Strange…read morelevel of customer service. Got impression they don't need new customers.

Couldn't be happier. I found Don via the Yelp app and called him this morning. He answered and said…read morehe would be out today in about an hour. He was prompt and very nice to deal with. The original dryer switch problem was solved in a few minutes. Then he tested and found poor air flow. I told him that we wrote that off to it being an electric dryer because I had already power cleaned out all the lint from the venting in the wall when we got down here. Don guessed that the flapper might still be plugged and I told him that was on my list to borrow a ladder and finish the cleaning of the top. He got his ladder out and did it. Now there is draft. He then leveled the washer and checked inside the front when he noticed that the drum was off balance. (This was way beyond the original service call and we appreciated his thoroughness and extra effort.) We have a family owned business up North and we know when another contractor goes above expectations. He did. So, he's on our A list and you can be sure to get a fair shake from Don at Budget Appliance in Naples.

Requested service. Told me it may cost $300 to repair. It would cost me 3 to 4 thousand to…read morereplace the refrigerator. I stated that and he basically ended the conversation with "good luck". I said you are refusing to do the work. He did not hear that part as he hung up. He doesn't know this but you will know this. This is my second time trying to get service from Don's Budget Appliance. Both times he refused. One for a dish washer and one for a refrigerator. As he told me if you use him "good luck".

Dispenser in dishwasher broke fixed n very good price tech was professional n knowledgeable would…read morerecommend

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍

Our refrigerator started acting up (not cooling enough), so after trying a few ineffective remedies…read moreon my own, I reached out to Hooked On Appliances. Man, am I glad I did! Jason came out the next day and got right to work disassembling the fridge. He determined the problem (blown thermostat,) told me the plan and quoted a price. He told me that he could order the part (from Frigidaire) and it would arrive two days later, and he could finish up. My wife asked if she could get the part on Amazon, and he said sure, why not? So we got it overnight, and saved about $75! (the part cost $15 on Amazon.) Jason put the whole fridge back together and said it would work, but it wasn't fixed completely because it till needs the thermostat. But meanwhile we had the use of our fridge back. He came back the next day and finished up. Perfect work! I am thrilled with the job he did; I really like that he was so straight up about the cost. He quoted me a price and stuck to it.. He gave me an option to save some money (ordering my own part.) There was no upselling, not hidden costs, no games at all! Just good solid craftmanship. I am happy that now I have a reliable repair man that I can count on. Jason and Hooked On Appliances is highly recommended.

We've relied on Jason for two repairs -- a washing machine and a microwave. He's knowledgeable,…read morereliable, affable, reasonable and fast. We couldn't be more pleased.

Very responsive when I called for a service visit in the morning and Lucas came out that afternoon…read more The technician was right on time in the time frame that he had given us and was able to diagnose and fix the issue rather quickly with the Samsung dishwasher. We would highly recommend this company. Thank you Lucas!

Lukas provides exceptional service. He arrived on time, same day, and quickly diagnosed the…read moreproblem. He is responsive, knowledgeable, efficient and skilled. Outstanding customer service is hard to find these days, but you can count on Lukas to exceed expectations.